Skip to main content

Royal South Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)
Visit Royal South Mazda
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (812) 822-5544 (812) 822-5544
Used (812) 822-5531 (812) 822-5531
Service (812) 778-3599 (812) 778-3599

Inventory

See all 82 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since June 2009.
We strive to provide automotive products and services of unmatched quality. Truly exceptional customer care is the difference between buying the car you love and loving the car you bought. It is the commitment to provide you with the highest level of service and support possible. Contact us today -- we look forward to serving you!
Go South Leave Happy! Contact us RIGHT NOW!

Service center

Phone number (812) 778-3599

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Completely satisfied by competence and quality of service

Completely satisfied by competence and quality of service from problem identification through service. Thanks Mazda for Stu, Tony & Bob!

Completely satisfied by competence and quality of service

Completely satisfied by competence and quality of service from problem identification through service. Thanks Mazda for Stu, Tony & Bob!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Never heard from them.

Never heard from them. Probably because I was turned down. Why do you give dealerships peoples information? They have been turned down to your website? That makes no sense.

Never heard from them.

Never heard from them. Probably because I was turned down. Why do you give dealerships peoples information? They have been turned down to your website? That makes no sense.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Unknowledgeable salesman, poor experience

Wouldn’t recommend. Went and looked at a Hyundai Elantra. I worked with Isaac, he was admittedly not very knowledgeable about the car I was looking at. Despite the fact that we had discussed the day/time I would be coming in, he seemed to know little to nothing about the car before showing it to me.I would have preferred that he had someone more knowledgeable/better able to discuss the car had worked with me. While initially showing me the car, I pointed out a missing panel inside the car which he said that there service guys would be able to fix. This missing panel was not specified online and is very hard to see in pictures if you aren’t directly looking for it. However, when I returned from the test drive and asked about the panel he had done a complete 180 in what he had said previously. Now, he claimed that it would be nearly impossible for them to fix that. If I had known that, I wouldn’t have bothered with a test drive because I wouldn’t pay thousand of dollars for a car with a glaring imperfection that would be a difficult fix. We also noticed before the test drive that there was an issue with the fob unlocking the passenger door. Isaac initially said that this was something that service guys would look at/fix, but after we returned from the test drive he said that car was being sold “as is.” If he had made it clear BEFORE the test drive, that the car was just being sold as is, I likely would not have wasted time test driving and could have gone to another dealership in the time I wasted there. During the test drive there was an issue with the brakes of the car which were reported to have been done in August. Due to this, Isaac (admittedly not a service guy) did a look for lot rust and found no evidence of any. When I expressed my concerns about whether or not it was lot rust ( which there was no physical evidence for) or an issue with the brakes being done well/correctly, or something else entirely Isaac was very dismissive of my concerns. He refused to even entertain the idea that there could be anything wrong other then lot rust even when we didn’t see any evidence of that. He made no real attempt to assuage my concerns and instead uncategorical denied that it could be anything other then lot rust. TL;DR: Would not recommend the sales staff. Knowledge about car and communicating with customers was severely lacking. Did not purchase from here. Based on other reviews, I would not go here is you are looking at anything other then a Mazda.

Unknowledgeable salesman, poor experience

Wouldn’t recommend. Went and looked at a Hyundai Elantra. I worked with Isaac, he was admittedly not very knowledgeable about the car I was looking at. Despite the fact that we had discussed the day/time I would be coming in, he seemed to know little to nothing about the car before showing it to me.I would have preferred that he had someone more knowledgeable/better able to discuss the car had worked with me. While initially showing me the car, I pointed out a missing panel inside the car which he said that there service guys would be able to fix. This missing panel was not specified online and is very hard to see in pictures if you aren’t directly looking for it. However, when I returned from the test drive and asked about the panel he had done a complete 180 in what he had said previously. Now, he claimed that it would be nearly impossible for them to fix that. If I had known that, I wouldn’t have bothered with a test drive because I wouldn’t pay thousand of dollars for a car with a glaring imperfection that would be a difficult fix. We also noticed before the test drive that there was an issue with the fob unlocking the passenger door. Isaac initially said that this was something that service guys would look at/fix, but after we returned from the test drive he said that car was being sold “as is.” If he had made it clear BEFORE the test drive, that the car was just being sold as is, I likely would not have wasted time test driving and could have gone to another dealership in the time I wasted there. During the test drive there was an issue with the brakes of the car which were reported to have been done in August. Due to this, Isaac (admittedly not a service guy) did a look for lot rust and found no evidence of any. When I expressed my concerns about whether or not it was lot rust ( which there was no physical evidence for) or an issue with the brakes being done well/correctly, or something else entirely Isaac was very dismissive of my concerns. He refused to even entertain the idea that there could be anything wrong other then lot rust even when we didn’t see any evidence of that. He made no real attempt to assuage my concerns and instead uncategorical denied that it could be anything other then lot rust. TL;DR: Would not recommend the sales staff. Knowledge about car and communicating with customers was severely lacking. Did not purchase from here. Based on other reviews, I would not go here is you are looking at anything other then a Mazda.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Wouldn’t recommend. Went and looked at a Hyundai...

Wouldn’t recommend. Went and looked at a Hyundai Elantra. I worked with Isaac, he was admittedly not very knowledgeable about the car I was looking at. Despite the fact that we had discussed the day/time I would be coming in, he seemed to know little to nothing about the car before showing it to me.I would have preferred that he had someone more knowledgeable/better able to discuss the car had worked with me. While initially showing me the car, I pointed out a missing panel inside the car which he said that there service guys would be able to fix. This missing panel was not specified online and is very hard to see in pictures if you aren’t directly looking for it. However, when I returned from the test drive and asked about the panel he had done a complete 180 in what he had said previously. Now, he claimed that it would be nearly impossible for them to fix that. If I had known that, I wouldn’t have bothered with a test drive because I wouldn’t pay thousand of dollars for a car with a glaring imperfection that would be a difficult fix. We also noticed before the test drive that there was an issue with the fob unlocking the passenger door. Isaac initially said that this was something that service guys would look at/fix, but after we returned from the test drive he said that car was being sold “as is.” If he had made it clear BEFORE the test drive, that the car was just being sold as is, I likely would not have wasted time test driving and could have gone to another dealership in the time I wasted there. During the test drive there was an issue with the brakes of the car which were reported to have been done in August. Due to this, Isaac (admittedly not a service guy) did a look for lot rust and found no evidence of any. When I expressed my concerns about whether or not it was lot rust ( which there was no physical evidence for) or an issue with the brakes being done well/correctly, or something else entirely Isaac was very dismissive of my concerns. He refused to even entertain the idea that there could be anything wrong other then lot rust even when we didn’t see any evidence of that. He made no real attempt to assuage my concerns and instead uncategorical denied that it could be anything other then lot rust. TL;DR: Would not recommend the sales staff. Knowledge about car and communicating with customers was severely lacking. Did not purchase from here. Based on other reviews, I would not go here is you are looking at anything other then a Mazda.

Wouldn’t recommend. Went and looked at a Hyundai...

Wouldn’t recommend. Went and looked at a Hyundai Elantra. I worked with Isaac, he was admittedly not very knowledgeable about the car I was looking at. Despite the fact that we had discussed the day/time I would be coming in, he seemed to know little to nothing about the car before showing it to me.I would have preferred that he had someone more knowledgeable/better able to discuss the car had worked with me. While initially showing me the car, I pointed out a missing panel inside the car which he said that there service guys would be able to fix. This missing panel was not specified online and is very hard to see in pictures if you aren’t directly looking for it. However, when I returned from the test drive and asked about the panel he had done a complete 180 in what he had said previously. Now, he claimed that it would be nearly impossible for them to fix that. If I had known that, I wouldn’t have bothered with a test drive because I wouldn’t pay thousand of dollars for a car with a glaring imperfection that would be a difficult fix. We also noticed before the test drive that there was an issue with the fob unlocking the passenger door. Isaac initially said that this was something that service guys would look at/fix, but after we returned from the test drive he said that car was being sold “as is.” If he had made it clear BEFORE the test drive, that the car was just being sold as is, I likely would not have wasted time test driving and could have gone to another dealership in the time I wasted there. During the test drive there was an issue with the brakes of the car which were reported to have been done in August. Due to this, Isaac (admittedly not a service guy) did a look for lot rust and found no evidence of any. When I expressed my concerns about whether or not it was lot rust ( which there was no physical evidence for) or an issue with the brakes being done well/correctly, or something else entirely Isaac was very dismissive of my concerns. He refused to even entertain the idea that there could be anything wrong other then lot rust even when we didn’t see any evidence of that. He made no real attempt to assuage my concerns and instead uncategorical denied that it could be anything other then lot rust. TL;DR: Would not recommend the sales staff. Knowledge about car and communicating with customers was severely lacking. Did not purchase from here. Based on other reviews, I would not go here is you are looking at anything other then a Mazda.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

2012 Volvo S60

Unhappy my 2012 S60 is using oil and I have to bring to dealer for additional quart of oil every 1500 miles. I only have 92,000 miles on my car. This is not a reflection of the Service department but Volvo automaker. Likely will need to replace pistons and rings and anticipate a bill of several thousand dollars some day.

2012 Volvo S60

Unhappy my 2012 S60 is using oil and I have to bring to dealer for additional quart of oil every 1500 miles. I only have 92,000 miles on my car. This is not a reflection of the Service department but Volvo automaker. Likely will need to replace pistons and rings and anticipate a bill of several thousand dollars some day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

This was the first dealership where somebody came out to...

This was the first dealership where somebody came out to greet us and ask us questions and show us vehicles we were very impressed and I recommend this dealership to anybody that wants a Volvo or a Mazda or any other cars they sell highly recommended I would give them a 12 out of 10 they have reached out after the deal which is even more astounding and shows they're worth as dealers

This was the first dealership where somebody came out to...

This was the first dealership where somebody came out to greet us and ask us questions and show us vehicles we were very impressed and I recommend this dealership to anybody that wants a Volvo or a Mazda or any other cars they sell highly recommended I would give them a 12 out of 10 they have reached out after the deal which is even more astounding and shows they're worth as dealers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

con artists

I took my car here twice to be serviced. Both times were rotten experiences. The first time I went to get new brakes and rotors. Something didn't feel right and I took it to another shop after who indeed pointed out that they did not put new rotors on but charged me!!! The second time I went to have a light bulb installed because the passenger side light was out. They pull me out to the garage to show me the problem and the driver side light was taken off to reveal the electrical lines were not intact. But WHEN I TOOK THE CAR IN THE DRIVER SIDE LIGHT WAS THE ONE THAT WORKED!!! Save yourself a headache and take it to the dealer in Indianapolis.

con artists

I took my car here twice to be serviced. Both times were rotten experiences. The first time I went to get new brakes and rotors. Something didn't feel right and I took it to another shop after who indeed pointed out that they did not put new rotors on but charged me!!! The second time I went to have a light bulb installed because the passenger side light was out. They pull me out to the garage to show me the problem and the driver side light was taken off to reveal the electrical lines were not intact. But WHEN I TOOK THE CAR IN THE DRIVER SIDE LIGHT WAS THE ONE THAT WORKED!!! Save yourself a headache and take it to the dealer in Indianapolis.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

It's a good service for Volvo car.

I have been here two times. The first is for maintenance and another is for repairing belt. Matt and Tony provided me precise and professional service. I'm very satisfied with my experience in this company.

It's a good service for Volvo car.

I have been here two times. The first is for maintenance and another is for repairing belt. Matt and Tony provided me precise and professional service. I'm very satisfied with my experience in this company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Show full review

Service Cost

I went there more ordinary maintenance and made a appointment via website. Extremely expensive labor cost compare to all other Mazda Services I went since I had my car. Furthermore, waiting time was more than what expected

Service Cost

I went there more ordinary maintenance and made a appointment via website. Extremely expensive labor cost compare to all other Mazda Services I went since I had my car. Furthermore, waiting time was more than what expected

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great experience as always

Very Good service, quick turnaround, great personnel and very nice shuttle driver in Mr Lou Robinson. thank you once again for a very positive experience

Great experience as always

Very Good service, quick turnaround, great personnel and very nice shuttle driver in Mr Lou Robinson. thank you once again for a very positive experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Show full review
See all 44 reviews