Hanover Nissan, Inc.

John was very courteous and excellent in his salesmanship. We were very impressed. The vehicle we wanted wasn't on this lot so he took us to the lot it was on. We fell in love with it and purchased it. John did all the leg work and walked us through the process. We are pleased to have worked with him. We are happy with the dealership also. Everyone was friendly and helped everywhere they could. Finance office was excellent also. We are pleased with the vehicle John helped us buy it Is a wonderful vehicle! Thanks John and all the employees! I would recommend this dealership and John's friendly salesmanship to everyone!

I am writing this review in regards to my experience while making a purchase at Hanover , Pa Nissan. We have purchased many vehicles from Hanover Nissan and had one sales person for a long time. Scott Geaasey was our go to sales person. When he left Nissan it was very doubtful that we would ever buy another Nissan due to the fact that everything we walked in we didn't get the warm fuzzy feeling of purchasing a car from what was our Nissan Family. We didn't go in for a long time unless it was for service. On in particular day I went in for an oil change and walked over to the show room floor to sit for a while because I had a severe headache. I suddenly heard a voice saying "Are you ok?" I looked up and saw a very concerned young lady with a bottle of water for me and wanting to know if I would be ok. Little did I know that a few short months later she would be at my side again to give the details of a car that I was looking to purchase. She was able to grab my attention by telling me everything that the car had to offer and more. We went to her desk so that she could write up some paperwork in order to present it to my husband. Kaitlyn Steib is a perfect example of what every sales person should portray for the company they work for. She greeted me with a smile while extending her hand to shake mine. She worked up a price for me after carefully listening to my needs. She asked me if she could show me some other options. At the end of our meeting she shook my hand again with a smile on her face then she thanked me for coming in. Kaitlyn also followed up with a phone call to give me other options that would meet our needs and thanked me again for my time. She called me everyday and left a message for me to call her and invited me back to the dealership to address my needs for the perfect vehicle that would meet our budget as well as happiness to drive another Nissan. We did buy a new Sentra SR but, it would not have happened without Kaitlyn's professional way, her smile and her willingness to never ever give up on what it means to meet the needs of a customer. In closing I would also like to thank her for making us feel like we are still part of the Nissan Family. Thank You Kaitlyn. Sincerely, Margaret N.Stefankiewicz

The buying experience was very satisfying. John Lugo answered every question we had and was most helpful throughout the entire process. The deal was very good (at least we think so). Will definitely recommend to others and would purchase there again.