Reviews
My engine light went on at 93,000 mi 23 miles after I
My engine light went on at 93,000 mi 23 miles after I left Flatirons for service check up which they labeled as 96,000 miles. Second time they did that. When I got home I called asking for a service appointment. Best they could do was 8 weeks wait. I was beyond disappointed. I live an hour away. I was told do not drive it in. I tried to get someone in Ft. Collins to look at it but no one wants to work on Range Rovers. After 8 weeks wait I had the RR towed and it took until the next morning I received a Phone call stating it was a dirty air filter come pick it up. Gee, I was charged for this same filter in my 96,000 mile second check up. Obviously service department missed that. Now after a year and less than 800 miles driven from the 8 week service wait, the radiator is leaking. I called and was told it will be 3 weeks for an appointment and 3 days for them to diagnose the issue. It is like dealing with people who have no idea about cars. Awful Awful dealership.
My engine light went on at 93,000 mi 23 miles after I
My engine light went on at 93,000 mi 23 miles after I left Flatirons for service check up which they labeled as 96,000 miles. Second time they did that. When I got home I called asking for a service appointment. Best they could do was 8 weeks wait. I was beyond disappointed. I live an hour away. I was told do not drive it in. I tried to get someone in Ft. Collins to look at it but no one wants to work on Range Rovers. After 8 weeks wait I had the RR towed and it took until the next morning I received a Phone call stating it was a dirty air filter come pick it up. Gee, I was charged for this same filter in my 96,000 mile second check up. Obviously service department missed that. Now after a year and less than 800 miles driven from the 8 week service wait, the radiator is leaking. I called and was told it will be 3 weeks for an appointment and 3 days for them to diagnose the issue. It is like dealing with people who have no idea about cars. Awful Awful dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Waited 2 1/2 weeks for a service appointment with a
Waited 2 1/2 weeks for a service appointment with a loaner. Drove an hour to get there and when I pulled up, I’m told there is no loaner. We can reschedule you for another time…. Hands-down, the worst service department I have ever had to deal with
Waited 2 1/2 weeks for a service appointment with a
Waited 2 1/2 weeks for a service appointment with a loaner. Drove an hour to get there and when I pulled up, I’m told there is no loaner. We can reschedule you for another time…. Hands-down, the worst service department I have ever had to deal with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I had a great time buying my 2025 Range Rover Sport from
I had a great time buying my 2025 Range Rover Sport from this dealership! Mike, the sales associate, was a total rockstar. I showed up last-minute, and he still made time for me like it was no big deal. He walked me through financing vs. leasing with the patience of a saint, breaking down all the pros and cons so I actually understood what I was getting into. Greg, the GM, also jumped in with some great advice. It felt like they genuinely wanted me to make the best choice for me, not just sell me a car. It felt more like chatting with a friend than buying a car. And let’s not forget the dealership itself—talk about luxury! Between the coffee bar and the snacks, I was pretty much spoiled. Whether you’re there to buy or just getting a service, they’ve got you covered with some serious hospitality. Overall, it was a fun, smooth, and downright enjoyable experience (how often can you say that about the car buying experience?). Highly recommend!
I had a great time buying my 2025 Range Rover Sport from
I had a great time buying my 2025 Range Rover Sport from this dealership! Mike, the sales associate, was a total rockstar. I showed up last-minute, and he still made time for me like it was no big deal. He walked me through financing vs. leasing with the patience of a saint, breaking down all the pros and cons so I actually understood what I was getting into. Greg, the GM, also jumped in with some great advice. It felt like they genuinely wanted me to make the best choice for me, not just sell me a car. It felt more like chatting with a friend than buying a car. And let’s not forget the dealership itself—talk about luxury! Between the coffee bar and the snacks, I was pretty much spoiled. Whether you’re there to buy or just getting a service, they’ve got you covered with some serious hospitality. Overall, it was a fun, smooth, and downright enjoyable experience (how often can you say that about the car buying experience?). Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael was great to work with!
Michael was great to work with! I usually hate the car buying experience, but he helped make everything easy from the first conversation through finalizing the purchase and was able to answer any questions along the way. He's also very friendly and laid back, which helped put us at ease, and he never put any pressure to move forward along the way. The dealership was great too. Everyone was friendly from the moment we walked through the door, even people we weren't directly working with. They made the entire process much quicker and simpler than other dealerships I've dealt with in the past. I highly recommend both Michael and the dealership!
Michael was great to work with!
Michael was great to work with! I usually hate the car buying experience, but he helped make everything easy from the first conversation through finalizing the purchase and was able to answer any questions along the way. He's also very friendly and laid back, which helped put us at ease, and he never put any pressure to move forward along the way. The dealership was great too. Everyone was friendly from the moment we walked through the door, even people we weren't directly working with. They made the entire process much quicker and simpler than other dealerships I've dealt with in the past. I highly recommend both Michael and the dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike was super friendly and helpful from the first time
Mike was super friendly and helpful from the first time we met him in October to when we finally purchased our car in December. He was not pushy and did not try to oversell us. He listened to what we wanted and found us our car. He was also super efficient in getting us through the whole process. I would recommend Mike to anyone who is looking for a Land Rover! Mike also made himself available for questions after the purchase, which we appreciated.
Mike was super friendly and helpful from the first time
Mike was super friendly and helpful from the first time we met him in October to when we finally purchased our car in December. He was not pushy and did not try to oversell us. He listened to what we wanted and found us our car. He was also super efficient in getting us through the whole process. I would recommend Mike to anyone who is looking for a Land Rover! Mike also made himself available for questions after the purchase, which we appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a fantastic experience, was a spur of the moment
Had a fantastic experience, was a spur of the moment purchase and Michael made it easy and pleasant. Have done cash deals at dealerships that took 2+ hours, got this deal done with financing in under 45 minutes. Highly recommend!
Had a fantastic experience, was a spur of the moment
Had a fantastic experience, was a spur of the moment purchase and Michael made it easy and pleasant. Have done cash deals at dealerships that took 2+ hours, got this deal done with financing in under 45 minutes. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership was effective.
Dealership was effective. Ideally they would have a tech onsite after 5 PM and on Saturdays. This seems like a no brainier. That caused delays. Otherwise, this was a great experience. Mike was key to the outcome.
Dealership was effective.
Dealership was effective. Ideally they would have a tech onsite after 5 PM and on Saturdays. This seems like a no brainier. That caused delays. Otherwise, this was a great experience. Mike was key to the outcome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every request I had in doing a deal with Michael and the
Every request I had in doing a deal with Michael and the dealership was accommodated. I got exactly what I needed and wanted and felt like my needs and constraints were listened to and taken care of. First class service all the way from test drive to signing paperwork.
Every request I had in doing a deal with Michael and the
Every request I had in doing a deal with Michael and the dealership was accommodated. I got exactly what I needed and wanted and felt like my needs and constraints were listened to and taken care of. First class service all the way from test drive to signing paperwork.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael was really easy to work with, just an overall
Michael was really easy to work with, just an overall great experience. We will return again.
Michael was really easy to work with, just an overall
Michael was really easy to work with, just an overall great experience. We will return again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Aaron and his team were very professional and patient.
Aaron and his team were very professional and patient. Awesome to working and doing business with Aaron and Land Rover Flatiron team.
Aaron and his team were very professional and patient.
Aaron and his team were very professional and patient. Awesome to working and doing business with Aaron and Land Rover Flatiron team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car