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Gem City Ford

(150 reviews)
Visit Gem City Ford
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–7:00pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–5:30pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (217) 919-0516 (217) 919-0516
Used (217) 919-0528 (217) 919-0528
Service (217) 919-2095 (217) 919-2095

Inventory

See all 170 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2019.
Welcome to Gem City Ford Lincoln where customers become friends. We're proud to be Quincy's local Ford Lincoln dealer. We're here as you need us for service new car sales and used car sales needs! We have all of the latest trucks Ford cars Ford SUVs Crossovers and Hybrids from the best-selling F-150 and Super Duty trucks to the entire car line.If you're a luxury automobile customer you'll enjoy our personalized service when shopping the full line of Lincoln vehicles including 2020 Corsair Nautilus Aviator and Navigator. If you're looking for used or certified pre-owned vehicles we have something to meet every budget.
You can count on us!

Service center

Phone number (217) 919-2095

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
8:00am–5:30pm
Sunday
Closed

Reviews

(150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gem City Ford from DealerRater.

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Troy Courson was great to work with.

Troy Courson was great to work with. I have purchased many vehicles over the years, and I think Troy was the best person I have worked with. Troy explained specifics of the Bronco I was interested in, and he synced my phone and installed Ford Pass for me. I feel like he got a fair deal for me on my trade-in as well. Thanks Troy!

Troy Courson was great to work with.

Troy Courson was great to work with. I have purchased many vehicles over the years, and I think Troy was the best person I have worked with. Troy explained specifics of the Bronco I was interested in, and he synced my phone and installed Ford Pass for me. I feel like he got a fair deal for me on my trade-in as well. Thanks Troy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Troy was incredibly helpful throughout my vehicle

Troy was incredibly helpful throughout my vehicle purchase experience. He went above and beyond to provide me with details about the car to make sure that I would be satisfied with the purchase. Everyone that I spoke with at the dealership was very kind and helpful, and I certainly appreciate the level of professionalism that they conduct themselves with.

Troy was incredibly helpful throughout my vehicle

Troy was incredibly helpful throughout my vehicle purchase experience. He went above and beyond to provide me with details about the car to make sure that I would be satisfied with the purchase. Everyone that I spoke with at the dealership was very kind and helpful, and I certainly appreciate the level of professionalism that they conduct themselves with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Troy Courson did a great job selling me my car.

Troy Courson did a great job selling me my car. Thank you very much for you help Troy!

Troy Courson did a great job selling me my car.

Troy Courson did a great job selling me my car. Thank you very much for you help Troy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I was thrilled with the exceptional service that salesman

I was thrilled with the exceptional service that salesman Patrick and finance officer Bret gave yesterday. I was able to get exactly the vehicle I wanted. I felt they were both sincerely friendly and helpful. I never felt I was being hustled or scammed as I had when dealing with a previous dealership. Thank you both so much, I got exactly the vehicle I wanted.

I was thrilled with the exceptional service that salesman

I was thrilled with the exceptional service that salesman Patrick and finance officer Bret gave yesterday. I was able to get exactly the vehicle I wanted. I felt they were both sincerely friendly and helpful. I never felt I was being hustled or scammed as I had when dealing with a previous dealership. Thank you both so much, I got exactly the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Kevin Schuckman was great to work with.

Kevin Schuckman was great to work with. Kevin made it quick and easy to buy a vehicle without any hassle. We will be purchasing our next vehicle from him at Gem City Ford!

Kevin Schuckman was great to work with.

Kevin Schuckman was great to work with. Kevin made it quick and easy to buy a vehicle without any hassle. We will be purchasing our next vehicle from him at Gem City Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent place to do business!

Excellent place to do business! Service, parts and sales are top notch! Great inventory and friendly staff!

Excellent place to do business!

Excellent place to do business! Service, parts and sales are top notch! Great inventory and friendly staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I worked with Troy, and he was a wonderful salesman!

I worked with Troy, and he was a wonderful salesman! This was my first major purchase of my adult life, and he made it a very easy process. I got an amazing used car that was in fantastic condition, and they gave me a very fair price for the car I traded in. I would absolutely recommend dealing here! Ask for Troy!

I worked with Troy, and he was a wonderful salesman!

I worked with Troy, and he was a wonderful salesman! This was my first major purchase of my adult life, and he made it a very easy process. I got an amazing used car that was in fantastic condition, and they gave me a very fair price for the car I traded in. I would absolutely recommend dealing here! Ask for Troy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I worked with Troy, and he was a wonderful salesman!

I worked with Troy, and he was a wonderful salesman! This was my first major purchase of my adult life, and he made it a very easy process. I got an amazing used car that was in fantastic condition, and they gave me a very fair price for the car I traded in. I would absolutely recommend dealing here! Ask for Troy!

I worked with Troy, and he was a wonderful salesman!

I worked with Troy, and he was a wonderful salesman! This was my first major purchase of my adult life, and he made it a very easy process. I got an amazing used car that was in fantastic condition, and they gave me a very fair price for the car I traded in. I would absolutely recommend dealing here! Ask for Troy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Thanks to Thomas Dean for his help in the purchase of our

Thanks to Thomas Dean for his help in the purchase of our 2020 Ford Edge. We enjoyed working with him and Gem City Ford. Thomas helped make the process simple.

Thanks to Thomas Dean for his help in the purchase of our

Thanks to Thomas Dean for his help in the purchase of our 2020 Ford Edge. We enjoyed working with him and Gem City Ford. Thomas helped make the process simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My husband and I were very pleased with the service we

My husband and I were very pleased with the service we received. We would go back again.

My husband and I were very pleased with the service we

My husband and I were very pleased with the service we received. We would go back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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