Reviews
Troy Courson was great to work with.
Troy Courson was great to work with. I have purchased many vehicles over the years, and I think Troy was the best person I have worked with. Troy explained specifics of the Bronco I was interested in, and he synced my phone and installed Ford Pass for me. I feel like he got a fair deal for me on my trade-in as well. Thanks Troy!
Troy Courson was great to work with.
Troy Courson was great to work with. I have purchased many vehicles over the years, and I think Troy was the best person I have worked with. Troy explained specifics of the Bronco I was interested in, and he synced my phone and installed Ford Pass for me. I feel like he got a fair deal for me on my trade-in as well. Thanks Troy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Troy was incredibly helpful throughout my vehicle
Troy was incredibly helpful throughout my vehicle purchase experience. He went above and beyond to provide me with details about the car to make sure that I would be satisfied with the purchase. Everyone that I spoke with at the dealership was very kind and helpful, and I certainly appreciate the level of professionalism that they conduct themselves with.
Troy was incredibly helpful throughout my vehicle
Troy was incredibly helpful throughout my vehicle purchase experience. He went above and beyond to provide me with details about the car to make sure that I would be satisfied with the purchase. Everyone that I spoke with at the dealership was very kind and helpful, and I certainly appreciate the level of professionalism that they conduct themselves with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Troy Courson did a great job selling me my car.
Troy Courson did a great job selling me my car. Thank you very much for you help Troy!
Troy Courson did a great job selling me my car.
Troy Courson did a great job selling me my car. Thank you very much for you help Troy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was thrilled with the exceptional service that salesman
I was thrilled with the exceptional service that salesman Patrick and finance officer Bret gave yesterday. I was able to get exactly the vehicle I wanted. I felt they were both sincerely friendly and helpful. I never felt I was being hustled or scammed as I had when dealing with a previous dealership. Thank you both so much, I got exactly the vehicle I wanted.
I was thrilled with the exceptional service that salesman
I was thrilled with the exceptional service that salesman Patrick and finance officer Bret gave yesterday. I was able to get exactly the vehicle I wanted. I felt they were both sincerely friendly and helpful. I never felt I was being hustled or scammed as I had when dealing with a previous dealership. Thank you both so much, I got exactly the vehicle I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin Schuckman was great to work with.
Kevin Schuckman was great to work with. Kevin made it quick and easy to buy a vehicle without any hassle. We will be purchasing our next vehicle from him at Gem City Ford!
Kevin Schuckman was great to work with.
Kevin Schuckman was great to work with. Kevin made it quick and easy to buy a vehicle without any hassle. We will be purchasing our next vehicle from him at Gem City Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent place to do business!
Excellent place to do business! Service, parts and sales are top notch! Great inventory and friendly staff!
Excellent place to do business!
Excellent place to do business! Service, parts and sales are top notch! Great inventory and friendly staff!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I worked with Troy, and he was a wonderful salesman!
I worked with Troy, and he was a wonderful salesman! This was my first major purchase of my adult life, and he made it a very easy process. I got an amazing used car that was in fantastic condition, and they gave me a very fair price for the car I traded in. I would absolutely recommend dealing here! Ask for Troy!
I worked with Troy, and he was a wonderful salesman!
I worked with Troy, and he was a wonderful salesman! This was my first major purchase of my adult life, and he made it a very easy process. I got an amazing used car that was in fantastic condition, and they gave me a very fair price for the car I traded in. I would absolutely recommend dealing here! Ask for Troy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I worked with Troy, and he was a wonderful salesman!
I worked with Troy, and he was a wonderful salesman! This was my first major purchase of my adult life, and he made it a very easy process. I got an amazing used car that was in fantastic condition, and they gave me a very fair price for the car I traded in. I would absolutely recommend dealing here! Ask for Troy!
I worked with Troy, and he was a wonderful salesman!
I worked with Troy, and he was a wonderful salesman! This was my first major purchase of my adult life, and he made it a very easy process. I got an amazing used car that was in fantastic condition, and they gave me a very fair price for the car I traded in. I would absolutely recommend dealing here! Ask for Troy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks to Thomas Dean for his help in the purchase of our
Thanks to Thomas Dean for his help in the purchase of our 2020 Ford Edge. We enjoyed working with him and Gem City Ford. Thomas helped make the process simple.
Thanks to Thomas Dean for his help in the purchase of our
Thanks to Thomas Dean for his help in the purchase of our 2020 Ford Edge. We enjoyed working with him and Gem City Ford. Thomas helped make the process simple.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My husband and I were very pleased with the service we
My husband and I were very pleased with the service we received. We would go back again.
My husband and I were very pleased with the service we
My husband and I were very pleased with the service we received. We would go back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car