All Things Automotive

Mechanical Neglect and Lack of Transparency on 2019 Range Rover Sport HSE (VIN Last Four: ...4733) I’m a Tier-1 buyer and long-term Range Rover owner who recently attempted to purchase a 2019 Range Rover Sport (72,000 miles) from this dealership. While the vehicle is presented as meeting a "new car standard," a forensic audit of the history and the dealership’s own records revealed significant mechanical liabilities. The Facts: Documented Service Gap: The vehicle’s Carfax and Online Service History (OSH) ends at 63,040 miles. This means the required Major 64,000-mile Service (Spark Plugs, Ancillary Belts, Hoses, and Coolant Flush)—a $3,700 requirement per Land Rover North America—is 8,000+ miles overdue and remains undocumented. Superficial Reconditioning: The dealership’s "thorough inspection" consisted only of an oil change and a "pad-slap" (installing new pads on unmeasured rotors). When I requested millimeter (mm) measurements for the rotors in writing to verify safety, the sales team refused to provide them. Avoidance Tactics: When presented with these specific maintenance deficiencies, the sales staff resorted to vague marketing "fluff" and "no-negotiation" scripts rather than addressing the $5,200 in deferred maintenance I would be inheriting on day one. Verdict: Any savvy buyer should approach this specific vehicle with extreme caution. The dealership prioritizes profit over mechanical accountability and transparency. I have moved forward with a different vehicle that actually possesses a documented service history. Shop around and do your homework!!

I would have liked to have been instructed more on the electronics/apps of the vehicle.

Easily the best vehicle purchase experience we have ever had. They genuinely showed they cared and were very attentive to our needs. Even being 3 hours from where we live, I will check All Things Automotive first when we are in the market for another vehicle! Thanks to Hannah too, she was great to work with when Kaleb was unavailable. If I could rate higher than 5 stars I would! THANK YOU to the entire team!

Great experience an really great people to deal with really friendly an wasnt trying to push a sale i would recommend people to go there

Had a great experience everyone was very nice and friendly Offered us drinks and went on multiple test drives and was very patient with us while we made our decision answered all questions we had and they were knowledgeable on the vehicle we were interested in buying.

Great customer service. I was in and out in under 3 hours. Would definitely recommend to others.

Kaleb was very easy to work with and very attentive with our needs and wants when car shopping! He was open, honest and felt as though he wasn’t just trying to get a sale but he was just there for our needs! I highly recommend this company ask for Kaleb! And tell them the McLaurins sent you Happy Car shopping!

I had a great experience, Being served by one individual throughout, no games or xx.

What a different car buying experience, unlike other dealerships i have dealt with in the past these guys are awesome. Kaleb Skiles was great to work with and very patient with me while i sat and pondered if i was really ready for another truck payment. My last truck was a 2000 so i havent had a payment in quite a while. Typically once the manager gets involved with the final numbers it usually turns into a pissing contest...This was far from the case here. Roman Spriggs has got to be the best car manager i have ever dealt with and willing to wheel and deal a little unlike most in the industry nowdays. My advise to anyone in the market for a vehicle is to give these guys a chance. Dont think you will disappointed, i know i am not....GREAT people to work with and when i am ready for another vehicle this will be the 1st place i will be looking. With that said i wanna give huge thank you to both Kaleb and Roman for all you guys did to make this a pleasant experience

The staff was very professional pleasant to work with. All our questions and concerns where answered