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We were in the market for a 2017 V60 CC Platinum and found an interesting on at Lehman Volvo in York. I mailed them and got an answer very quickly about... a deal with the car and our trade-in, of course subject of them seeing it and me seeing the CC. The numbers looked good, so I drove up, tested the CC, liked it and after some renegotiating bought it. This is our Volvo #10 and this was the best experience I had at a dealer, anywhere. Everyone I dealt with - Jim Wilson, Jim Slatt, Bob from sales, Jason from service and Darryl from parts was very knowledgable, friendly, courteous and professional. I ordered a few accessories and wanted one adjustment done on the car - everything was put on/done when I picked it up. And not to forget - I got some chocolate saying "Thank You LehmanVolvo", which I was told was made locally. So I can highly recommend LehmanVolvo and will be up there if I need service or anything else done on the car, despite the almost 100 mile drive. Thanks to everyone there.
The service manager who is customer friendly does a really good job of getting the car in on a timely manner, keeps us updated on its progress, and it... runs better and looks better when its ready. And we have recommended them to friends.
Dealing with Lehman Volvo has been the best experience we have ever had buying a car! The customer service was awesome and the buying proccess was so easy... compared to other purchasing experiences! The service department is really on top of things. They call before they do the work and then they explain what they have done when you pick up your car. Best of all, however, is the fact that our schedules are never interrupted because Lehman provides us with a loaner car! The facilities are exceptional and the personnel attentive! This was truly a positive experience and the place we will go for our next car!
This was our third vehicle purchased from Bob Baker in the last twelve years. Bob provides clear, honest and comprehensive explanations that make the transaction... comfortable and enjoyable. He is extremely well organized, thorough and always quickly responds to emails or calls. Jason and the service staff follow the purchase with extremely accommodating and reliable service. Jason does everything possible to meet your schedule and needs; the work is always done right the first time.
Dealing with Bob was great! He knew I was looking for a XC40 and he contacted me as soon as one was available to order. Customer service, professionalism,... and attention to detail. Highly recommend Bob and Lehman.
An all around great experience! The dealership did not miss a detail and Bob Baker walked us through the entire process and is super knowledgeable!
This is the sixth Volvo I have purchased from Lehman Volvo and I am very pleased with their staff and their services. It is always a pleasure to do business... with them.
Friendly service and staff. Simply the best you'd find anywhere. No other dealership of ANY type of car make I've ever encountered comes close.... I recommend Lehman to everyone I know who's in the market. The cars are outstanding, the service is wonderful, staff is knowledgeable, buying was easy -- I honestly can't think of anything to critique. If a pleasant ownership experience is important to you, look nowhere else!
The most pleasant buying experience possible. They have a large inventory however the exact optioned car was not there. Bob called and told us they found... one and kept us informed. The paperwork delivery process was extremely fast. Bob took his time and went over all the options and how to use them. Great job Bob B.
Great experience with both Lehman Volvo and Bob Baker.Made me feel like paying the "premium" was worth it.Bob was helpful but not pushy and acted like... he wanted to do business with me.