Uebelhor & Sons Chevrolet Cadillac

I am writing to formally express my dissatisfaction regarding a recent vehicle purchase and the subsequent service experience I had with your dealership. On November 21, I purchased a truck that was listed for sale with only 6,000 miles. However, upon taking delivery and having the vehicle inspected, I discovered that the actual mileage was, in fact, 14,000 miles, which is misleading and unacceptable. Shortly after the purchase, I took the truck to the service department at another dealership due to suspected transmission issues. During their inspection, the service team raised concerns about potential water damage, citing excessive mud and dirt in the engine compartment. This raises serious questions about the vehicle's history and condition prior to my purchase, especially since I was assured of its quality. When I contacted the purchasing dealership to address these issues, I was informed that they consider the dirt and mud a mere "light dusting" and that they cannot determine who may have caused the damage, as they occasionally loan out vehicles. Furthermore, they have refused to provide a refund or cover the necessary repairs, which I believe is unacceptable given the circumstances. I am requesting a thorough investigation into this matter and a resolution that includes either a full refund or coverage for the necessary repairs. It is critical that Uebelhor & Sons Chevrolet uphold its reputation for quality and customer service.

They were very quick in answering my question and completing deal. When we went back to pick up are new use truck the salesman had it cleaned and full of fuel for use. he also got it sent to their service department up on my request and they too were very professional and helpful. I will be referring to all my family and friends to them.

Was in process of buying truck, went to sales manager for approval, he comes in tells us it already sold. Took them around 40 minutes for them to tell us. Understand if it was sold, but it should've had card saying SOLD!!! We have bought several vehicles there, never again!! This is poor business not knowing what is sold!! No apology, nothing!!!

Very pleasant experience. The sales person was very thorough with explaining all the details of the vehicle, and was very courteous.

We received excellent service when buying our 2022 Chevrolet Trailblazer Activa form Jack at Uebelhor Chevrolet in Jasper, Indiana. Straightforward and no high pressure sales pitch.

Greeted promptly upon arrival. The dealership staff were friendly and professional.

I did check on a vehicle online at the dealership and they did return a call and said after it was cleaned up they would contact me as of today Feb 8th no contact from them which is now too late for them to contact me now as i am no more interested in that car have moved on to another vehicle . When you snooze you loose

Please Please Please get another price from another dealership! Here is my brief but reason I would never refer Dave Henke or Kurt Lorey from Uebelhor. I purchased very much over priced 2019 GMC Savanah Cargo Van (40K)back on Dec. 2, 2021. I drove 2 plus hours from Indianapolis market(supply and demand) to pick up a van I found online. Dave assured me before I took ownership that the steering was pulling to the right because of the tire inflation. In fact brought it back to his relative in the service dept. to confirm no issues with alignment or anything else. What an absolute joke! I was an hour in to my drive back and already on the phone with Dave to turn around and have them reevaluate the steering. But...what for it!! On text message he assured me it wasnt a big deal and he suggested I take into a local car mechanic near me and they would reimburse me with the repairs. Well you guessed it repairs are completed for a total amount of around $2400(Thank you Christian Brothers you guys are great in Greenwood). Almost 2 months later and countless hours of writting, calling and ultimately small claims court...not even the $98 dollars Kurt Lorey promised has been returned. Wish I could keep these smaller cities going by givinig them business but unfortunately what you say and confirm in writing doesnt matter much to these folks at Uebelhor in Jasper, IN. Terrible business and way to treat new customers, Josh

Inquired about a car seen on cars.com, only to find the price was wrong. First I was told it was the wrong stock number, but the ad had same vin. Not sure I would trust there online ads.

They don't return emails and show vehicles on Cars.com that they don't actually have, drove an hour and a half to find this out. Don't waste your time with them.