Dave Knapp Ford Lincoln, Inc.

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Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 1:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

4.2
33 lifetime reviews.
  • Dave Knapp Great Experience on Car Purchase

    I have been car shopping for 6 Months. I went into Dave Knapp's to look at a specific car. I ended up buying something different at a great price....

    Dealer Response

    Thank you so much for the kind words. We appreciate each and every one of our customers.


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    I have been car shopping for 6 Months. I went into Dave Knapp's to look at a specific car. I ended up buying something different at a great price. My sales person, Angela was awesome. Car service department also treated me with great respect. All I can say is Dave Knapp employees made me feel at home, shows interest in what I had to say. Very welcoming place. I would recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind words. We appreciate each and every one of our customers.


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  • Worst service by a dealership ever!!!!!!

    Made appointment to have my 2011 Escape serviced for 4:30, arrived at 4:35 and was told they could not do the requested service( The Works) becaus...

    Dealer Response

    We apologize for the inconvenience that you experienced based on our misunderstanding that you wanted the Works completed for your vehicle verses ...


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    Made appointment to have my 2011 Escape serviced for 4:30, arrived at 4:35 and was told they could not do the requested service( The Works) because there was not enough time. In fact they were not going to give me any service until I reminded them I had an appointment. I was charged $30.79 for an oil change and multi point inspection. The coupon for The Works was for $29.95. Also I have had to have the air conditioning repaired twice for the same problem in less than a year. They closed the service at 5:01, the service department hours were until 5:30!!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We apologize for the inconvenience that you experienced based on our misunderstanding that you wanted the Works completed for your vehicle verses just a standard Lube,Oil, Filter that was scheduled; as the Works requires more time to complete. We were happy to adjust the schedules of our technicians to accommodate the added time and to compensate for the altered appointment time. Indeed the Works coupon is for 29.95, plus tax and I am sorry that it is not made more clear in the disclaimer. As for the air conditioning unit, we did fix it once in June of 2015 and then again in May of 2016 for different problems with the same unit, I hope that all of those parts work together for you this year without fail. Our service technician hours are until 5:00PM, however our pick-up and office is open until 5:30PM. Once again I am sorry for your experience and my Service Manager has been in contact with you to offer you compensation for the inconvenience. Thank you for bringing the issue to our attention so that we can address our faults and enhance every part of our Dave Knapp Ford team.


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  • Great dealership

    The staff at Dave Knapp Ford is wonderful. Friendly, great service, comfortable. We've purchased 7 vehicles from this dealership in the past 11 ye...

    Dealer Response

    We thank you for your years of repeat business. Thank you for your continued support and kind words. We look forward to helping you with any of yo...


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    The staff at Dave Knapp Ford is wonderful. Friendly, great service, comfortable. We've purchased 7 vehicles from this dealership in the past 11 years. We've always been pleased with the sales staff, the service department, the parts department. They always make me feel like family. I highly recommend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We thank you for your years of repeat business. Thank you for your continued support and kind words. We look forward to helping you with any of your vehicle needs in the future.


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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2014

Welcome to Dave Knapp Ford Lincoln! Located in Greenville, OH, Dave Knapp Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Dave Knapp Ford Lincoln a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned vehicle, you've come to the right place. Call 888-215-1027 for your No-Obligation Internet Price Quote from our Internet Department.

"" Save with DAVE!""