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Hondru Dodge Chrysler Jeep RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (77 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great friendly and prompt service

I traded my 08 avalanche for a new Ram 1500. My experience working with Matt was a pleasurable one and would highly recommend Matt to anyone in the market for a new vehicle. He was prompt, courteous, and went beyond the call of duty to see my purchase was a smooth one. Thanks!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great experience

Very well run business, the service was excellent and made the car buying process very easy, i would definitely reccommend the dealer to others. It was done in a very timely fashion and the employees were on top of their game. It was very organized and they made me feel comfortable in te buying process. It was great to buy my first my first car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chevrolet Silverado LTZ - 2014

What an awesome team. Jason, Dan, Bonni and Jody truly took care of me. I travelled 330 miles to make a trade for a certified LTZ. Truck was beautiful and all details taken care of. Team prepped the truck the night before and it was waiting for me in the delivery bay. What a beauty, but more importantly the service was impeccable. Must be something in the PA water there. Would buy from them again in a heartbeat! - Brian S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly and helpful people especially salesman

Traded a 2012 Jeep Liberty for a 2014 Jeep Patriot seeking a smaller vehicle. I had a great experience now and in the past with the salesman Mr. Billy Pearson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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thomas fitzkee

Dealing with John Fosnot was terrific!!!! This is probably the 10th car we have bought from John and Hondru. I would highlt reccomend him and the dealership to anyone looking for a new or preowned automoble

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Update to Ringtownjoe on 2/22/2014

After being frustrated after some confusion about a used vehicle at Hondru Chevrolet in Manheim I wrote a negative review on my experience. I was contacted by Jason Hondru General Manager/Partner at Hondru Auto Group. He explained the mixup and offered his apology. He was willing to do what it takes to make the situation right. I was impressed by his personal involvement in the situation and believe he was sincere in his willingness to correct the situation. Mistakes happen when there are multiple locations selling the same vehicle and Jason stated he was going to make sure this type of thing doesn't happen again. What more can you ask for? No hard feelings. As a token of his sincerity Jason Hondru sent my wife and I a generous gift certificate to Golden Coral to have dinner on him for the mixup. Thanks Jason. With so many vehicles available it must be very difficult to keep track of them all. In the future I will wait at least 48 hours before writing a review to refrain from writing a review out of pure frustration. Things worked out in the end as I located another 2010 Cobalt which I am picking up Saturday which actually suits me better-Jet black with 16" aluminum wheels, sunroof and pioneer sound system with subwoofer and leather heated seats. So I guess everything happens for a reason.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Love my 2010 Chevy Cobalt Lt!

Last friday i submitted my loan application, and by 10am saturday morning i was approved! Was on the road in my Cobalt by 5pm! They even drove all the way to manhiem to pick it up for me! Great deal, fast process. Car was just as describe on their website. To my surprise it even had remote start which wasn't listed. Thank you Hondru for making my first buying process awesome. To the negative review below me, sorry mate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeep customer looking for new dealer

I have driven Jeeps since 1969 and always used the same dealer. Great service and good people. They did not sell Dodge vehicles -- 99% of their sales were Jeeps. Chrysler decided to discontinue their business relationship and dissolve their Jeep dealership. Two months ago I decided to look for a "new" dealer -- what a learning experience that was!! You would be surprised how many salespersons find it difficult to deal with a 60+ female when it comes to buying a vehicle. Tony and Hondru Jeep personnel were most cordial and listened to my requests, questions and comments. They found a new Jeep Patriot for me and we struck a deal that was fair for everyone. I think I found a new dealer!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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chevrolet cavalier Z24

The car was in great condition, and the staff helped me during the process of buying the car, they made it easy. the salesperson answered all my questions and made me feel comfortable buying the car. I will go back there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Unexpected Delay of Travel!

We are on our way to Myrtle Beach, SC towing a 5th wheel and there was an unexpected surge in the turbo boost which made our Service Engine light come on. We quickly found the closest dealer and we are so lucky we found Hondru. The folks here have been so helpful and we are already set to head back on the road. I have only good things to say about these folks...they earned my 5 star rating today!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

we are glad that we could get you back on the road in a timely manner, hope the rest of your trip was great