Tim Dahle Ford

Beware of this place, very unethical. Worst experience we've ever had. Go somewhere else.

Sorry to say but their service department doesn’t even deserve 1 star. Several weeks ago I took my wife’s car in. It was an emergency. This was on a Wednesday. They said bring it right over. I left it with them expecting a call. The call finally came the next day. They needed to get a part from Denver. No part came Friday. No part came Saturday. No part came Monday. ( Also no calls from the dealer ). Finally I called. I said really ! No parts . I can order from Amazon at 7:00pm and it’s on my door in the morning. They said they could get an after market part. I said DO IT. I assume it will be less money. NOPE. In fact they charged me more. Never going back there again. Then today my mother in laws check engine light came on today. They said bring it over right now we will take a look. That was at 10:30 am. At 2:30 pm she asked if it was done. They hadn’t looked at it and again , no communication. I don’t usually post bad reviews but this service department needs an overhaul.

I worked with Jones R and he made buying a car easy, informative and and a great experience overall. Thanks Jones!

Bought my Bronco at a different dealership because they weren’t willing to be flexible on pricing,. Since they are closest dealer I have used them for service. Most recent service they charge $120 for simple oil change and then $6 for credit card fee. Fast food places don’t even charge credit card fee. It’s not that $6 is going to put me in bankruptcy but the overall condescending “you’re an idiot and we will take advantage when we can” attitude was a put off. I only use dealers for service for cars under warranty, but never again. Not sure why dealers love to push away service customers. Shopping for a Ranger Raptor now and they have a few but same story on pricing and attitude so off I go, taking my local business elsewhere.

Got my ford ranger from Tim Dahle, and man let me say how happy I am with this dealership! They helped me get a better rate than my credit union and even threw in a service contract! I checked out a few of their trucks and there was no pressure at all in which one I should pick. Next time I need a vehicle, I’ll be sure to check out Tim Dahle Ford first. Oh btw my salesman was Nelson, and he is an awesome guy!

Extremely misleading pricing practices — buyer beware. I was in talks with a sales rep about purchasing a truck listed for $88,761 — clearly labeled as both the Cash Price and Finance Price on their own website toggle. However, I was later told by the dealership that I could not purchase the truck at the listed price unless I agreed to their in-house financing — and even then, the final price was inflated from what was shown online. This feels like a classic bait-and-switch: the website advertises a cash price, but they won’t honor it unless you jump through financing hoops, and then the price changes. It’s disappointing, misleading, and not what I expect from a professional dealership. I encourage potential buyers to screenshot listings and ask for written confirmation before engaging — or better yet, shop elsewhere.

BUYER BEWARE — Especially for Used Cars Tim Dahle Ford – Spanish Fork, Utah Do not trust the sales talk at Tim Dahle Ford in Spanish Fork. Our experience was an absolute nightmare — and once the deal was done, they completely ghosted us. We purchased a used Yukon XL and were assured their inspection process was “top notch.” That turned out to be complete nonsense. Within a week, the vehicle couldn’t even get an alignment due to over $1,100 in suspension issues. A short time later, we found out the motor mount was bad too — another $300–$400 repair. So much for a “great condition” vehicle. During the sales process, I missed a call from Carlos. He accidentally left a 3-minute voicemail where he was caught mocking and badmouthing me to a co-worker — completely unaware he was being recorded. I sent the recording to Jory, the used car manager. I never received a response. No apology, no professionalism, no accountability. Post-sale, I reached out to Jeremy, our salesman, regarding the costly repair issues. He claimed he’d look into it. Weeks passed — nothing but excuses, dodged calls, and zero follow-up. Jory gave the same hollow promises, then also stopped responding entirely. There is zero customer service, zero integrity, and zero follow-through at this dealership. Once they close the sale, they are done with you — even if major issues pop up immediately after. We now have thousands in repairs on a vehicle Tim Dahle Ford in Spanish Fork told us was in excellent shape. We deeply regret trusting them and will never recommend them to anyone. Don’t be fooled — keep shopping.

Brock was a fantastic salesman. He knew the vehicle specs, he explained different package options, and he was nice. No one was pushy at all, great truck buying experience!

If I could rate it a zero I would steer clear from here they have an extremely poor communication with potential customers they have no desire to sell vehicles obviously just stay away your better off elsewhere

They had a truck there that I really wanted but I’d already had a bad experience with them but that was on them serving my truck. I decided to give them another chance and go look at the truck. When I got there they told me the mechanic was doing the inspection on it and he’d go get it. Then after awhile he came back and said the mechanic had locked the keys in his cart and he couldn’t get them. I asked if we could just go look at it and he said yes. So then he took us around the lot and we couldn’t find it. Took us back in side and about 20 later came and told us the manager took it home for the weekend. Came back on Monday and still not there. They did the same thing when I had them look at my truck put 200 miles on it over the weekend and left there fast food garbage in my truck. I’ll never do business with them