Tim Dahle Ford

Extremely misleading pricing practices — buyer beware. I was in talks with a sales rep about purchasing a truck listed for $88,761 — clearly labeled as both the Cash Price and Finance Price on their own website toggle. However, I was later told by the dealership that I could not purchase the truck at the listed price unless I agreed to their in-house financing — and even then, the final price was inflated from what was shown online. This feels like a classic bait-and-switch: the website advertises a cash price, but they won’t honor it unless you jump through financing hoops, and then the price changes. It’s disappointing, misleading, and not what I expect from a professional dealership. I encourage potential buyers to screenshot listings and ask for written confirmation before engaging — or better yet, shop elsewhere.

BUYER BEWARE — Especially for Used Cars Tim Dahle Ford – Spanish Fork, Utah Do not trust the sales talk at Tim Dahle Ford in Spanish Fork. Our experience was an absolute nightmare — and once the deal was done, they completely ghosted us. We purchased a used Yukon XL and were assured their inspection process was “top notch.” That turned out to be complete nonsense. Within a week, the vehicle couldn’t even get an alignment due to over $1,100 in suspension issues. A short time later, we found out the motor mount was bad too — another $300–$400 repair. So much for a “great condition” vehicle. During the sales process, I missed a call from Carlos. He accidentally left a 3-minute voicemail where he was caught mocking and badmouthing me to a co-worker — completely unaware he was being recorded. I sent the recording to Jory, the used car manager. I never received a response. No apology, no professionalism, no accountability. Post-sale, I reached out to Jeremy, our salesman, regarding the costly repair issues. He claimed he’d look into it. Weeks passed — nothing but excuses, dodged calls, and zero follow-up. Jory gave the same hollow promises, then also stopped responding entirely. There is zero customer service, zero integrity, and zero follow-through at this dealership. Once they close the sale, they are done with you — even if major issues pop up immediately after. We now have thousands in repairs on a vehicle Tim Dahle Ford in Spanish Fork told us was in excellent shape. We deeply regret trusting them and will never recommend them to anyone. Don’t be fooled — keep shopping.

Brock was a fantastic salesman. He knew the vehicle specs, he explained different package options, and he was nice. No one was pushy at all, great truck buying experience!

If I could rate it a zero I would steer clear from here they have an extremely poor communication with potential customers they have no desire to sell vehicles obviously just stay away your better off elsewhere

They had a truck there that I really wanted but I’d already had a bad experience with them but that was on them serving my truck. I decided to give them another chance and go look at the truck. When I got there they told me the mechanic was doing the inspection on it and he’d go get it. Then after awhile he came back and said the mechanic had locked the keys in his cart and he couldn’t get them. I asked if we could just go look at it and he said yes. So then he took us around the lot and we couldn’t find it. Took us back in side and about 20 later came and told us the manager took it home for the weekend. Came back on Monday and still not there. They did the same thing when I had them look at my truck put 200 miles on it over the weekend and left there fast food garbage in my truck. I’ll never do business with them

Dealership Review A fantastic experience at TimDahle Ford! The service department was incredibly helpful, clearly explaining the issue with my car. They completed the work efficiently and on time, and I felt confident that my vehicle was fixed properly. The staff was friendly and professional throughout the process, and I'll definitely be returning for future maintenance. Thank you to my service advisor, Matthew Mumford for getting my vehicle to the dealership and back to me without any issue. I felt taken care of and grateful for the exceptional service!

Dealership Review A fantastic experience at TimDahle Ford! The service department was incredibly helpful, clearly explaining the issue with my car. They completed the work efficiently and on time, and I felt confident that my vehicle was fixed properly. The staff was friendly and professional throughout the process, and I'll definitely be returning for future maintenance. Thank you to my service advisor, Matthew Mumford for getting my vehicle to the dealership and back to me without any issue. I felt taken care of and grateful for the exceptional service!

Tim Dahle was amazing. Ben was friendly and hospitable from the beginning to the end of our search for a new car and helped us find an excellent deal. And when the main car we wanted to look at was still being prepped in the shop, Bryson went out of his way to bring it to our house the next day for a test drive. All the reps showed very genuine care while assisting us. Even in the dealership, everybody was so kind, and there were always snacks and drinks on hand. They were respectful to our needs, treated us so well, and gave us an exceptional deal on our new family car. 10/10 recommend to anyone looking for a friendly dealership with awesome service.

They sold me a car that I paid 6,300 for to me and my family. I'm 4 months pregnant and drove over 3 hours to get the car. They sold me a car that leaked excessively and is dangerous for me to drive home with my 6 year old. Thet are snakes and do not care about you or your family.

They put me and my family in danger. We drove 3 hours and paid 6400 and bought a car outright. I'm 4 months pregnant and we brought our 6 year old daughter. They knew and didn't tell us there was a MAJOR leak. They are horrible people. How do they sleep at night?