Davies Ford Of Charleroi

This place, the service department, is VERY DISHONEST and down right thieves. They serviced my F-350, charged me $82.50 labor to change a tail light and then another $82.50 to change my brake light AND THEY ARE THE SAME BULB, a 3157 - $165 to change a single bulb - Straight up thieves

VERY VERY Dishonest service department, They charged me $82.50 to change a tail light and then another $82.50 for the turn signal, THEY ARE THE SAME BULB ! $165 to change a single bulb. You've been informed, proceed at your own risk. The only reason for 1 star rating is that they don't provide for negative stars

I took my truck there for service and they charged me a labor rate to change my turn signal bulb and then another labor charge to change my brake bulb… $82.50 per labor charge and they are the same bulb, so I paid $165 to change a single 1157 bulb… a ten minute job. Totally dishonest place, in my opinion, thieves and I had just purchased TWO brand new F-350’s there instead of dealing with the big boys at C Harper… I wish I would have worked with C Harper

Stay away from here, most dishonest service department and if corporate will tolerate one dishonest department, I’m sure the others are dishonest as well

Ed the service manager for Quick Lane is excellent. He stays on top of your repairs and goes the extra mile. He lets the extended warranty rep aware of upcoming concerns which greatly impressed me. Keep up the good work.

Won’t respond to inquires whatsoever…avoid avoid avoid, can’t imagine what a nightmare service is if this is their “sales” horrible mgmt

About 3 months ago ago my husband and I had what we thought was a bad / frustrating experience with Davies Ford. And in that moment he vented about his frustration on Facebook and his doubts about their service . We are very sorry that that happened. But I am very happy to report that we listened to their feelings and gave them another try. It seems to have been they were in process of restructuring their service team etc .to provide better overall care.and quality in their program and we are very pleased that we took another chance to have us help them because their restructuring of their service team from. SCOTT TO CHRIS Z. TO FRANCES AND MAX AND EVEN Brian the mechanic came through for us . As they worked on the car kept in contact every day with us - even went as far as giving us a loaner as the month went by and the engine needed to be replaced. They dealt with our picky warranty company held them responsible for payment and today we are completely satisfied with their care of us and the car.We are glad we took a second chance and wanted to clear the air and give credit where credit is due ! Thanks guys!

I have been very pleased with Davies Ford. There was some confusion upon delivery of my truck but Jim Davies took care of it to my complete satisfaction. I will continue to send people to Jim.

The dealers were very confident in the vehicles they were selling and specifically internet Bob was very nice and helpful and made us feel comfortable and confident in the deal we were getting! Even the finance person was super nice friendly and helpful!

Jim, Tim and the whole team went out of their way to make the whole process so easy and enjoyable. They were so kind and helpful. They were quick and efficient and helped find just what we were looking for. They kept their word on everything and truly are honest, good, caring, kind wonderful people!