exceptional customer service
we found a car online and over the period of a couple weeks I was back and forth with the sales person. He was always professional, never pawned me off on someone else, and when the car we were looking at was unavailable he let me know and offered to contact us if something else came in. About 2 weeks later he called me they had recieved another car that we were interested in and we went through the process of paper work on line and over the phone, he came in on his day off to meet us when we could make the trip and stayed past closing to finalize the deal! this was huge for us being that we were coming from Michigan to look at this car.
I found a vehicle I was looking for on the internet. I called and talked to Scott Renfro and told him I could be there in 25 minutes. When I arrived the vehicle I wanted to look at was at the front door as promised. After test driving I was allowed to take it home for the night. There was no hassle on making a purchase, I feel I got both a fair deal on my trade as well as price on the vehicle I wanted to buy. Friendly sales staff and easy to work with.
2005 Mustang GT
Mitch Brewer was very friendly and attentive to all my questions with helping with a long distance car purchase. I would strongly recommend this salesman and dealership to anyone!
Honest Salesman You Can Trust
Mitch Brewer Was Fantastic! Helped Me Secure A Great Deal On A Suburban I Was Looking Into. Very Honest & Would Definitely Recommend Him To Anyone Looking To Go To Graue!
Great Overall Experience!
Highly recommend Terry Allen. We have known him for a long time and he always finds the vehicle we want! The service department employees are always very friendly and helpful. We will keep coming back!
Start to finish-100%
Mitch (sales person) was great from the first time we spoke on the phone about the 2012 GMC Acadia SLT2. He was accommodating with my limited time-frame during an extremely busy time. The owner even came to help make things run quickly and smoothly, personally taking care of some of the minutia involved in the sale. Besides that, they were very no nonsense to deal with when it came to negotiating price and I feel like I got more than a fair deal. I couldn't be happier with my overall experience at Graue and you can bet I will be a repeat customer.
I wanted to purchase a new car so I went to see Chad. This is the second car I purchased from him and am very satisfied. He takes care of this customers. I have recommended him to my friends.
Great Salesman Max Poszgai
Was very pleased with Max Poszgai. Would highly recommend buying a car from him if needed. Dealership was efficient. Went the extra mile. Stayed open late to finish the deal. Really felt they had a genuine interest in us. Great experience overall. And the cleanest men's bathroom I have ever used in public. Thanks Max
Very Satisifed Buyer
My wife and I worked with Terry Allen at Graue Chevy at Lincoln for practically the last two months. We were after a specific '16 Chevy Impala (Consumer Reports has the '16 Impala ranked very well) with a certain list of options that we wanted (we keep our cars for a long time). After determining that we would not buy a '17 Impala (no cd player in the model they had on hand; even though Chevy had a nice temporary discount on the new models); we regrouped after they found a '16 Impala at an auction at St. Louis. I was quoted a price range we would be at; they purchased and brought back the car from the auction and had it detailed for us. There was "no" high pressure sales attempts to get us into additional coverages in the F&I office. But plenty of options were laid out for us to consider if we wanted "gap" insurance, disability, and many others. After almost going through the buying process at another dealership (same make, same model), we are very glad we held out and worked with Terry, the F&I Manager & Graue Chevy. Terry's been in the auto business a long time and was very straightforward in every aspect of the deal. GO to GRAUE!
Great first experience at Graue with the purchase of a used Jeep Grand Cherokee. I had known Terry prior to working at Graue and knew he would be able to find whatever vehicle I was looking for. He did just that and more! He found me the best possible vehicle for the money I was wanting to spend. I don't have enough good things to say about my experience. I will definitely be sharing my recommendation! Thanks again Terry and the team at Graue!