Reviews
Write a reviewWe were trying to purchase a car and the first time we
We were trying to purchase a car and the first time we took it out the battery died. They replaced it and when we took it out the second time we noticed a couple things. We asked if they could fit it and they said they couldn't put any more money into it. We were going to look past the things then we noticed the moonroof was actually leaking. We called to tell them and he said just bring it back and we will sell it to someone else. My husband came to drop the car off and the guy said he sorry he was with another customer, took the keys and walked away. There was not further discussion. Be careful if you are looking at a Kia Forte from there.
We were trying to purchase a car and the first time we
We were trying to purchase a car and the first time we took it out the battery died. They replaced it and when we took it out the second time we noticed a couple things. We asked if they could fit it and they said they couldn't put any more money into it. We were going to look past the things then we noticed the moonroof was actually leaking. We called to tell them and he said just bring it back and we will sell it to someone else. My husband came to drop the car off and the guy said he sorry he was with another customer, took the keys and walked away. There was not further discussion. Be careful if you are looking at a Kia Forte from there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Experience
The seller was very accommodating and worked with us well. I feel we got a great vehicle for a great price. The customer service was top-notch and we did not feel any pressure.
Great Experience
The seller was very accommodating and worked with us well. I feel we got a great vehicle for a great price. The customer service was top-notch and we did not feel any pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Amanda. Thank you for taking the time to leave a review of your recent experience at Sherry Chrysler. We're thrilled to hear that you had a positive experience and that our team was able to work with you to find the perfect vehicle at a great price. At our Sherry Chrysler, we strive to provide top-notch customer service and make sure our customers feel comfortable and informed throughout the entire car buying process. We're glad to hear that our team was able to provide that for you and that you didn't feel any pressure. Once again, thank you for choosing Sherry Chrysler, and we hope you're enjoying your new vehicle. If there's anything else we can do to assist you in the future, please don't hesitate to reach out to us.
Ford f 150
Devin was great and mike sherry the owner made sure my vehicle was in perfect condition before I left the lot thanks Dvan and mike
Ford f 150
Devin was great and mike sherry the owner made sure my vehicle was in perfect condition before I left the lot thanks Dvan and mike
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience at our Sherry Chrysler. We're thrilled to hear that Devin provided excellent service and that Mike Sherry ensured that your vehicle was just right before you left. At Sherry Chrysler, we take pride in delivering exceptional customer service and ensuring that every vehicle on our lot meets our high standards of quality. We're glad that Devin and Mike were able to provide that for you. Thank you for choosing Sherry Chrysler for your automotive needs, and we hope to have the opportunity to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us.
Terrible communication, after talking with a salesman 3x
Terrible communication, after talking with a salesman 3x through the week on my intentions to drive roughly 3 hours to come look at it. After talking with the salesman first thing in the morning, I was called back after my second hour of driving and informed they did not have the truck on hand because they had sent it to the body shop.
Terrible communication, after talking with a salesman 3x
Terrible communication, after talking with a salesman 3x through the week on my intentions to drive roughly 3 hours to come look at it. After talking with the salesman first thing in the morning, I was called back after my second hour of driving and informed they did not have the truck on hand because they had sent it to the body shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I'm sorry to hear about your recent experience at our dealership. It's clear that we failed to communicate effectively and provide you with the level of service that you deserve. We understand how frustrating it can be to make a long drive to visit us, only to find out that the vehicle you were interested in is not available. Please know that we take all feedback seriously, and we will be reviewing our communication process to ensure that this doesn't happen again in the future. We value your business and would appreciate the opportunity to earn back your trust. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Great purchase experience
I purchased a new Ram truck from Sherry and had a great experience. Ask for Cody, he will take care of you. It was well worth the trip!
Great purchase experience
I purchased a new Ram truck from Sherry and had a great experience. Ask for Cody, he will take care of you. It was well worth the trip!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your positive experience at our dealership. We are thrilled to hear that you had a great experience and that Cody was able to take care of you during your visit. At Sherry Chrysler, we strive to provide excellent customer service and ensure that every customer has a pleasant experience while shopping for their new vehicle. It is always great to hear that we have succeeded in doing so. Thank you for choosing us for your vehicle purchase, and we hope you enjoy your new Ram truck. Please don't hesitate to reach out to us if you need any assistance or have any questions in the future.
Sold unsafe vehicle, refuses to fix
Recently purchased a $55k low mileage van (only 22k miles). The van was delivered in an unsafe condition with tires that had an insufficient load rating and chunks of the sidewall missing. I notified Mike Reynolds, the general manager and gave them the opportunity to correct their mistake. Instead of taking ownership and correcting it the dealership blamed it on the previous owner. If this review is still up then the dealership has not corrected their error which is all I’m asking them to do. No reputable licensed and insured dealership should sell a vehicle in an unsafe condition. Edit: Dealer response, Mike Reynolds, “ due to the review you posted I will not be able to help you”. So apparently the dealership is ok with selling unsafe cars.
Sold unsafe vehicle, refuses to fix
Recently purchased a $55k low mileage van (only 22k miles). The van was delivered in an unsafe condition with tires that had an insufficient load rating and chunks of the sidewall missing. I notified Mike Reynolds, the general manager and gave them the opportunity to correct their mistake. Instead of taking ownership and correcting it the dealership blamed it on the previous owner. If this review is still up then the dealership has not corrected their error which is all I’m asking them to do. No reputable licensed and insured dealership should sell a vehicle in an unsafe condition. Edit: Dealer response, Mike Reynolds, “ due to the review you posted I will not be able to help you”. So apparently the dealership is ok with selling unsafe cars.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Alan, As we discussed earlier this week, you purchased this vehicle 9 months ago. We had an agreement to get your tires fixed. However after posting this review it makes it difficult for me to help you. Get in touch with me if you change your mind. The ball is in your court.
The dealership had the vehicle I inquired about at the
The dealership had the vehicle I inquired about at the advertised price. The dealers Sales Rep. Kevin Pryfogle was very knowledgeable and professional. A deal was made and I now am in the process of learning how to use all its bells and whistles.
The dealership had the vehicle I inquired about at the
The dealership had the vehicle I inquired about at the advertised price. The dealers Sales Rep. Kevin Pryfogle was very knowledgeable and professional. A deal was made and I now am in the process of learning how to use all its bells and whistles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good purchase friendly staff
Took time to work with me in getting what we wanted reviewed all aspects on how things worked gave me time needed to make an unpreasured purchase this was a plesant and rewarding experience staff are friendly courtious.
Good purchase friendly staff
Took time to work with me in getting what we wanted reviewed all aspects on how things worked gave me time needed to make an unpreasured purchase this was a plesant and rewarding experience staff are friendly courtious.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience when buying a car
We needed a new car. Since we wanted a Chrysler product, our son was able to find a Cherokee for us with you. Your dealership was great. Kevin was so open to our needs and so willing to work with us. We really appreciated everything
Great experience when buying a car
We needed a new car. Since we wanted a Chrysler product, our son was able to find a Cherokee for us with you. Your dealership was great. Kevin was so open to our needs and so willing to work with us. We really appreciated everything
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Extraordinary dealership
My experience with Paul Sherry Chrysler has been excellent every time. From purchasing a vehicle to service to ordering parts. They've even taken care of recall issues on another vehicle.
Extraordinary dealership
My experience with Paul Sherry Chrysler has been excellent every time. From purchasing a vehicle to service to ordering parts. They've even taken care of recall issues on another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase