Washington Chevrolet Inc

Primarily dealt with Ms. Ribel in the Service Dept. at Washington Chevrolet Dealership and she was very helpful and very pleasant to deal with. Definitely a great employee to have. The service was great but was very disappointed to find out that most Chevy Dealers and Tire Dealers do not keep run flat tires in stock that fit 2017 Corvettes, very disappointed to find this out. This resulted in a delay of our trip and us having to wait 4 days to get a tire replaced and having to pay for car rental in lieu of receiving a loaner car from Chevy dealer. Was also disappointed in the Tire & Wheel Road Hazard Program that we purchased. Seems they are only open Monday through Friday and in our situation the flat occurred on a Saturday and became somewhat frustrating in getting a Tow Truck and tire replaced as noted above. I recommend that Dealers be required to maintain a set of tires in inventory so that tires can be replaced quickly and the customer can be back on the road quickly, if they do not have them in stock a loaner vehicle should be provide at no cost to the customer.

We bought our third car from Ray Wagenheim, he is very efficient, takes care of everything, and gets us the best deals. We have been going to Chevy since 2012, and I can honestly say that we LOVE the cars, very reliable, fuel efficient and the only repair to our cars were basic maintenance like tires or oil change. WE would most definitely come back for another car in the future. We LOVE our new Equinox very impressive car.

So far it's been really good. We bought Turbo there and we will continue to bring her in for service.