Washington Chevrolet Inc

Reviews

4.6 out of 5 4.6
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 3, 2018

    Purchased a used car with some damage which the dealership fixed. Great service and very efficient staff. Thanks for my car, I love it!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Karen- We appreciate your business and Thank you for your feedback! Thanks again!

  • 5.0 out of 5
    August 21, 2018

    Went in for oil change and tire rotation and multi-point inspection which uncovered brake issues they had told me about on previous visits. Coupons help... a lot.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    August 13, 2018

    Brought our vehicle in at 8 AM so that we would have no line and get our oil changed quickly. Took well over an hour! C. Harper Chevrolet has a separate... lube facility that is always fast and convenient. Take note

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Joeseph- Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (724) 249-6072 when you h...ave an opportunity, and we will be more than happy to try and turn your experience around. -Washington Chevrolet

  • 5.0 out of 5
    March 7, 2018

    Overall good experience. Staff was courteous and the service was completed in a timely manner

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2018

    Wait was a little longer than expected but overall satisfied with service.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 31, 2017

    The team at Washington Chevrolet did an exceptional job of making the entire purchase process as enjoyable as possible. Kevin Koepple did a fantastic job... of helping me select the exact vehicle that I was looking for, he made me feel at home throughout the whole process. Kevin is a great salesman, more importantly, he is a great guy and a new friend. Thank you, Joseph C. Pscolka, Jr.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2017

    Excellent! In for an oil change and a wiper motor problem. Oil changed, wiper motor replaced and 2 recalls taken care in less than 1 1/2 hours WITHOUT... an appointment. Cost was ZERO and they washed the truck for me. Try getting that kind of service anywhere on any brand.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    May 26, 2017

    Primarily dealt with Ms. Ribel in the Service Dept. at Washington Chevrolet Dealership and she was very helpful and very pleasant to deal with. Definitely... a great employee to have. The service was great but was very disappointed to find out that most Chevy Dealers and Tire Dealers do not keep run flat tires in stock that fit 2017 Corvettes, very disappointed to find this out. This resulted in a delay of our trip and us having to wait 4 days to get a tire replaced and having to pay for car rental in lieu of receiving a loaner car from Chevy dealer. Was also disappointed in the Tire & Wheel Road Hazard Program that we purchased. Seems they are only open Monday through Friday and in our situation the flat occurred on a Saturday and became somewhat frustrating in getting a Tow Truck and tire replaced as noted above. I recommend that Dealers be required to maintain a set of tires in inventory so that tires can be replaced quickly and the customer can be back on the road quickly, if they do not have them in stock a loaner vehicle should be provide at no cost to the customer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 21, 2017

    We bought our third car from Ray Wagenheim, he is very efficient, takes care of everything, and gets us the best deals. We have been going to Chevy since... 2012, and I can honestly say that we LOVE the cars, very reliable, fuel efficient and the only repair to our cars were basic maintenance like tires or oil change. WE would most definitely come back for another car in the future. We LOVE our new Equinox very impressive car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 4, 2016

    Hands down an absolutely great experience. Glen and the rest of the group went above and beyond to make sure the entire transaction was smooth and enjoyable... from start to finish. I definitely recommend them! No haggling. No games. And they were very fair on my trade. All around great to deal with.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews

Washington Chevrolet Inc

All fields are required except when indicated.

Please enter a valid first name

Please enter a valid last name

Please enter a valid email address

Please enter a valid phone number

Please enter valid comments

By clicking here, you authorize Cars.com and its sellers/partners to contact you by texts/calls which may include marketing and be by autodialer. Calls may be pre-recorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.