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Laurel Ford of Windber

(593 reviews)

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  • No photo available
    Ford Certified
    2021 Ford F-150
    28,357 mi.
    $43,980

Reviews

(593 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laurel Ford of Windber from DealerRater.

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Great buying experience!

Great buying experience! Salesman Justin was great to deal with and had just what we were looking for.

Great buying experience!

Great buying experience! Salesman Justin was great to deal with and had just what we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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No comment till 5.

No comment till 5.I I get my owner book and key pad on the door code

No comment till 5.

No comment till 5.I I get my owner book and key pad on the door code

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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I took my truck to Laurel Ford knowing that I needed a

I took my truck to Laurel Ford knowing that I needed a recall on door locks needing performed but they went above and beyond while in the doors noticing extra little things needed performed for it to work better than before and they didn't charge me a dime for it. Thank you so much. I will definitely come back again for any service needs.

I took my truck to Laurel Ford knowing that I needed a

I took my truck to Laurel Ford knowing that I needed a recall on door locks needing performed but they went above and beyond while in the doors noticing extra little things needed performed for it to work better than before and they didn't charge me a dime for it. Thank you so much. I will definitely come back again for any service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The service department at the LAUREL family is

The service department at the LAUREL family is outstanding! They sent a certified mechanic using a mobile van to mitigate a recall on my Ford Bronco — right to my front door!!

The service department at the LAUREL family is

The service department at the LAUREL family is outstanding! They sent a certified mechanic using a mobile van to mitigate a recall on my Ford Bronco — right to my front door!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was very impressed with all the managers and Justin

I was very impressed with all the managers and Justin Blough. My buying experience was Awesome. Went over everything with me. This group of young men do an outstanding service. Thank you very much.

I was very impressed with all the managers and Justin

I was very impressed with all the managers and Justin Blough. My buying experience was Awesome. Went over everything with me. This group of young men do an outstanding service. Thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We have used Laurel for several years to service our

We have used Laurel for several years to service our four vehicles....very pleased with their service

We have used Laurel for several years to service our

We have used Laurel for several years to service our four vehicles....very pleased with their service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It has been very hard to communicate with the service

It has been very hard to communicate with the service department. I always feel like I am putting them out. In addition, there was no communication from their end to let me know how the service was going and allow me to ask questions about the service.

It has been very hard to communicate with the service

It has been very hard to communicate with the service department. I always feel like I am putting them out. In addition, there was no communication from their end to let me know how the service was going and allow me to ask questions about the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Honestly I wouldn’t go anywhere else.

Honestly I wouldn’t go anywhere else. I think my 2024 Lincoln is number 7 for me with laurel and my guy Scott Long. Everyone there goes above and beyond to help with anything you need. From sales to service they are top notch.

Honestly I wouldn’t go anywhere else.

Honestly I wouldn’t go anywhere else. I think my 2024 Lincoln is number 7 for me with laurel and my guy Scott Long. Everyone there goes above and beyond to help with anything you need. From sales to service they are top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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All of my needs were not met on this visit.

All of my needs were not met on this visit. It was discussed in advance to look at certain things, and it was not accomplished.

All of my needs were not met on this visit.

All of my needs were not met on this visit. It was discussed in advance to look at certain things, and it was not accomplished.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Considerate of customer needs and expectations.

Considerate of customer needs and expectations. Courteous and efficient to meet results in a timely manner . Top quality service!

Considerate of customer needs and expectations.

Considerate of customer needs and expectations. Courteous and efficient to meet results in a timely manner . Top quality service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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