Brenner Pre-Owned

Reviews

4.0 out of 5 4.0
53 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    September 18, 2018

    Single women beware of this dealership. They do not respect you, yet they will tell you that they are trying to take care of any car issues that you have.... When you complain because your car still has problems, they try and make you feel like you are being unreasonable.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    June 21, 2018

    DO NOT USE BODYSHOP! Incompetent, sloppy and liars. Brought car here to be repaired, and they sent it back with more issues than it came in with! Someone’s... greasy hand prints were all over the interior roof of the car AND there was a rip in it! (Part of the repair was to the liftgate, clearly they did this damage in that repair.). Then, in the process of having a long list of other issues “re”fixed, the Body Shop Manager, CHRIS, proceeded to tell me I was lying about damage they did to the interior. Too bad his employee had already accepted the accountability for his damage. Repeated calls to GM have not been returned. I’ve never heard of anything like this, which is why I’m compelled to spread the word. BEWARE of the bodyshop and the manager, CHRIS.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • March 2, 2015

    I went to Nissan on Carlisle Pike back in Nov 2014, where I met Todd Shellenberger. I didn't really plan or expect but I was able to purchased a 2014 Nissan... Rogue. OMG, I LOVE it. I waited til I had some snow to drive in before I wrote my review. I am super happy and every day I get in with a smile. By far my favorite vehicle ever. Thank you Todd and Nissan for making this happen. Right now I just cant wait for warmer weather to make it shine!! And take some road trips!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 10, 2018

    The Brenner Nissan Collision West Team are the best collision experts in the entire Harrisburg area ! They completely fixed (AND CLEANED) my damaged car... to perfection. I am very pleased with the entire team for they did a phenomenal job of repairing my car when no one else would. Special heads up for Morgan, Chris, Sam, and Ashley! These people are the best at what they do, trust me! I Could not ask for better service in regards to repairing the damage done to my car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 7, 2017

    I went in to Brenner Nissan on oct 4th thinking about a pre-owned vehicle. Then I met Katie who turned my experience into an amazing and simple process.... They look for the best deals and rates they can get the customer and they work till the job is done. I walked out without a used but a NEW Jeep Renegade with 9 miles on the odometer. if you need a car and need someone nice, considerate and looking out for you go to Brenner and ask for Katie, trust me you won't be sorry.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 18, 2017

    This is my first "new car" and I did months of research. I decided on a Rogue and I could not be happier. I had a Rav4 for 8yrs. and loved it. I was afraid... the Rogue would not be as nice as my Toyota but I was fortunately wrong. I am very happy with my new vehicle. The surround camera is awesome and the ride is so quiet. I also am getting better gas mileage. I was very happy with Mike Pease my salesman because he made it very comfortable and helped me with getting the exact vehicle I had been looking at. He answered my questions and was always available when I needed him even after I bought the car. The first person I spoke to was AJ from online sales and he answered my initial questions and hooked me up with sales to get the process going. He even stopped over to meet me and see the vehicle I chose. I had stopped by to ask a question about the bluetooth and service was so nice and came out to help me. You can't go wrong with the dealership. Isaac is very nice and knowledgeable and last but not least I really want to thank Alexis for explaining insurance information when she was setting up my financing. What can I say I wish everything went that smoothly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 16, 2017

    The gentleman at Brenner Nissan, in particular Pedro and Ray, made this process seamless. They were fair in their assessment of my trade-in, and they... worked with me to make the new used car affordable. Their attention to customer satisfaction was outstanding. I would highly recommend them to anyone shopping for a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 28, 2017

    Highly reccommend Brenner Nissan dealership to everyone out there. Everyone is friendly and it was such an easy process.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 19, 2016

    Very nice buying experience. We worked with salespersons Elizabeth and Brenton and the sales manager Roberto. The buying experience went very smooth, they... even fed us lunch! No pressure, no tricks, they took care of all of our needs, I would highly recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 30, 2016

    Strong friendly start! The professional attitude and friendly personality of salesman Mike Hoke , along with initial assistance from Internet Sales mgr.... Josh Dunn delivered a finalized Nissan Rogue sale. I look forward to enjoying the car and taking their advice that this will be a positive experience ,if and whenever the vehicle is serviced. Again , thank you in advance for the positive beginning with your dealership. Leo Berberich

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    Shopped for a used car
    Did make a purchase
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