Reviews
I did NOT give Turner Kia 4 stars nor do I recommend them. Not sure why my review was changed. If you are looking for a low pressure car dealer, this is it. Matter of fact, you will be lucky if they contact you at all (other than their internet leads staff, which will hound the heck out of you). Numerous emails and texts were sent to various team members including Jeff Millar (General Sales Manager), Mike Johnson (General Manager), Mitchel Fogelsanger (Used Car Sales Manager) and Isaac Smith (sales consultant). More than the majority of these went unanswered. It almost seems like they don’t want to sell you a car, but it could be that the one used car I was interested in (which was not a Kia) was being used by Mr. Millar as a demo and had put over 1500 miles on it since the car was listed for sale. Funny that he preferred to drive a different brand and pile on the miles than the Kia’s that they sell. After more than a week of no communication, I figured that they did not want to sell a car so I went elsewhere.
I did NOT give Turner Kia 4 stars nor do I recommend them. Not sure why my review was changed. If you are looking for a low pressure car dealer, this is it. Matter of fact, you will be lucky if they contact you at all (other than their internet leads staff, which will hound the heck out of you). Numerous emails and texts were sent to various team members including Jeff Millar (General Sales Manager), Mike Johnson (General Manager), Mitchel Fogelsanger (Used Car Sales Manager) and Isaac Smith (sales consultant). More than the majority of these went unanswered. It almost seems like they don’t want to sell you a car, but it could be that the one used car I was interested in (which was not a Kia) was being used by Mr. Millar as a demo and had put over 1500 miles on it since the car was listed for sale. Funny that he preferred to drive a different brand and pile on the miles than the Kia’s that they sell. After more than a week of no communication, I figured that they did not want to sell a car so I went elsewhere.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
If you are looking for a low pressure car dealer, this is it. Matter of fact, you will be lucky if they contact you at all (other than their internet leads staff, which will hound the heck out of you). Numerous emails and texts were sent to various team members including Jeff Millar (General Sales Manager), Mike Johnson (General Manager), Mitchel Fogelsanger (Used Car Sales Manager) and Isaac Smith (sales consultant). More than the majority of these went unanswered. It almost seems like they don’t want to sell you a car, but it could be that the one used car I was interested in (which was not a Kia) was being used by Mr. Millar as a demo and had put over 1500 miles on it since the car was listed for sale. Funny that he preferred to drive a different brand and pile on the miles than the Kia’s that they sell. After more than a week of no communication, I figured that they did not want to sell a car so I went elsewhere.
If you are looking for a low pressure car dealer, this is it. Matter of fact, you will be lucky if they contact you at all (other than their internet leads staff, which will hound the heck out of you). Numerous emails and texts were sent to various team members including Jeff Millar (General Sales Manager), Mike Johnson (General Manager), Mitchel Fogelsanger (Used Car Sales Manager) and Isaac Smith (sales consultant). More than the majority of these went unanswered. It almost seems like they don’t want to sell you a car, but it could be that the one used car I was interested in (which was not a Kia) was being used by Mr. Millar as a demo and had put over 1500 miles on it since the car was listed for sale. Funny that he preferred to drive a different brand and pile on the miles than the Kia’s that they sell. After more than a week of no communication, I figured that they did not want to sell a car so I went elsewhere.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Issac Smith was my salesman and he was amazing patient and understanding and kind! Very professional and polite and resourceful please go check him out and show him love and support.
Issac Smith was my salesman and he was amazing patient and understanding and kind! Very professional and polite and resourceful please go check him out and show him love and support.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear Isaac provided such a supportive and professional experience! We will pass along your kind words to him. Thank you for choosing Turner Kia, and we hope to serve you again soon!
I had excellent survice, They were kind well spoken. , listened to my cars problem and got it fixed. . Good communication..
I had excellent survice, They were kind well spoken. , listened to my cars problem and got it fixed. . Good communication..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, your feedback made our day! We're glad you had a smooth, communicative, and effective experience with our team. Thank you for choosing Turner Kia!
Brian was excellent and the help was really supportive to the issue... Hoping it stays solved but so happy with the warranty on my KIA Sportage Hybrid... You must go check these guys out!
Brian was excellent and the help was really supportive to the issue... Hoping it stays solved but so happy with the warranty on my KIA Sportage Hybrid... You must go check these guys out!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brooke! We’re so glad Brian could help you out at Turner Kia. Thanks for choosing us and enjoy your Kia Sportage Hybrid!
I bought my car here and have always been treated well. The pricing is competitive I feel and not out of line. When the time comes for a new vehicle this is where I will go!
I bought my car here and have always been treated well. The pricing is competitive I feel and not out of line. When the time comes for a new vehicle this is where I will go!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alyce, it's fantastic to hear you had a positive experience with Turner Kia and feel good about our pricing! We look forward to being your choice again when you're ready for a new vehicle. Safe travels!
Great experience as always. Been purchasing KIAs and having them serviced here for about 20 years! Trustworthy.
Great experience as always. Been purchasing KIAs and having them serviced here for about 20 years! Trustworthy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your trust and loyalty, Tj! We truly value your business and look forward to serving you for many more years to come here at Turner Kia!
We had a wonderful experience all of our questions were answered promptly and we were very comfortable
We had a wonderful experience all of our questions were answered promptly and we were very comfortable
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Troy! We are so glad you had a five-star experience at Turner Kia, and we hope you will reach out if we can assist you with anything else. Take care!
Kourtney was great. Her and Will worked with me to help me out get what I wanted with my price range. She kept reaching out to me with offers. Very nice young lady. Harrisburg Kia. Check her out
Kourtney was great. Her and Will worked with me to help me out get what I wanted with my price range. She kept reaching out to me with offers. Very nice young lady. Harrisburg Kia. Check her out
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer, it means the world to us to hear that you got such great service from Kourtney and Will! We encourage you to check out our Harrisburg location, but we'd love to have you back here at Turner Kia anytime. Take care!
I got an appointment quickly and the service was completed in good time. All the staff were helpful and respectful.
I got an appointment quickly and the service was completed in good time. All the staff were helpful and respectful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bev, thank you for your business and feedback regarding our service department. We truly appreciate it, and we hope you will continue to choose Turner Kia for all your future needs.