Team Kia

Brought my brand new EV6 in for my first service, a tire balancing. Even though it was a small item, I was a little concerned about what I would find the first time around with an unfamiliar service department. Have to say, it was one of my most pleasant service experiences, ever. Chad and Ethan were friendly, accommodating, courteous, and professional. I had a number of questions about my new EV, and they answered them all, fully and patiently. As to the work done: it was accomplished in a timely manner, and with the results I was hoping for (a smoother ride on the highway.) In addition, an inspection was conducted of my vehicle, which included tire tread, brakes and fluid levels, without my having to ask for it, and at no charge. Bottom line: I drove off more than satisfied, and confident that I'll be able to bring my car to Team Kia's service anytime, knowing that both it---and I---will be well taken care of.

The staff was friendly, fast and had the car and the financial support we needed to get it all done in under 2 hours. Will go back again for my next Kia

Always a great experience at Johnstown’s Team Kia! They always go above and beyond! Stephanie in the service department graciously let us have the tires she ordered for HER OWN vehicle so that we would have a safe trip to visit my son. I will never forget her act of kindness! Thank you Stephanie and Kia!

HORRIBLE SERVICE Won’t inspect over a tear in wiper blade. No water to use restroom, but offered to was my car!

Very friendly staff. Bought a used 2019 Kia Optima fully loaded at a great price. Wish a spare tire was included rather than a tire inflation kit. Reasonable trade in value for my 2009 Kia

When I bought my last used vehicle I dealt with Mark Nagy he made the whole process so easy and was very good to deal with I have sent many of my friends to him and Team Kia a excellent dealership.

Hands down the best service department in town. Recently had another great service experience during the latest visit. Enjoyed dealing with the polite competent staff.

Very nice personnel to deal with. Very accommodating. lots of snacks, offered beverages, lots to read while waiting. Receptionist really cares and will get anything you need.

Team Kia Johnstown is great. When I bought my car here the salesman (Mark Nagy) was very nice and helpful. When I picked up my new car Mark also took the time to go over everything with me and set up radio and Bluetooth settings for me. When I brought my Kia back to have it serviced the Service people were very pleasant and helpful. They serviced my car within an hour and also washed it for me. They went over everything that was done to it and also escorted me to my vehicle.

I bought a car from this dealership a few years ago. The sales lady was amazing but is no longer there and the service department is the worst that I have ever dealt with. If you need an oil change or anything plan on it taking half of your day and they always come up with something else that’s wrong. Like a tiny bulb but they never show you the problem.... so was there a problem?!? I buy a new car every few years but I will never give this dealership my business again. I don’t trust them and I feel like they screw you over every chance they get. I also think it’s funny that you never get a survey call if u have a complaint.