Reviews
Dan at Team Kia went out of his way to help me today.
Dan at Team Kia went out of his way to help me today. I had no appointment just a request. Thank you Dan! Rosemary N.
Dan at Team Kia went out of his way to help me today.
Dan at Team Kia went out of his way to help me today. I had no appointment just a request. Thank you Dan! Rosemary N.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent, Very Nice and Friendly !
Excellent, Very Nice and Friendly ! Highly recomend them ! They even provided complimentary snacks and beverages !!!
Excellent, Very Nice and Friendly !
Excellent, Very Nice and Friendly ! Highly recomend them ! They even provided complimentary snacks and beverages !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
If I bought a new car today, it would be from these
If I bought a new car today, it would be from these folks! Excellent service staff and answered all our questions in depth. Dan Bennett and company has shown us there are great people out there, Thank you Team Kia!
If I bought a new car today, it would be from these
If I bought a new car today, it would be from these folks! Excellent service staff and answered all our questions in depth. Dan Bennett and company has shown us there are great people out there, Thank you Team Kia!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We bought our car and they said they fixed the issue,
We bought our car and they said they fixed the issue, they didn’t. We took it back 5 times in a month and a half and the last time we took it, they said there’s nothing we can do, you bought a used car. Then our car was recalled, we had to rent a car for over 2 months, because we were told they didn’t have a loaner after they told us they would once it was deemed a recall. Then we were told they submitted the paper work in July, they did not. They weren’t even going to tell us, we had to call for 3 weeks. We had to then file in November ourselves, and we are still waiting on a reimbursement and it’s now almost the middle of January. I will NEVER buy a Kia again or from this pathetic dealership. Save yourself the hassle and go to any dealership but that one. Trying to talk to Jeremy the GM to get anywhere is like talking to a toddler. Buyers beware!
We bought our car and they said they fixed the issue,
We bought our car and they said they fixed the issue, they didn’t. We took it back 5 times in a month and a half and the last time we took it, they said there’s nothing we can do, you bought a used car. Then our car was recalled, we had to rent a car for over 2 months, because we were told they didn’t have a loaner after they told us they would once it was deemed a recall. Then we were told they submitted the paper work in July, they did not. They weren’t even going to tell us, we had to call for 3 weeks. We had to then file in November ourselves, and we are still waiting on a reimbursement and it’s now almost the middle of January. I will NEVER buy a Kia again or from this pathetic dealership. Save yourself the hassle and go to any dealership but that one. Trying to talk to Jeremy the GM to get anywhere is like talking to a toddler. Buyers beware!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
The service at Team was, and is always excellent.
The service at Team was, and is always excellent. A great experience every time. I will return.
The service at Team was, and is always excellent.
The service at Team was, and is always excellent. A great experience every time. I will return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brought my brand new EV6 in for my first service, a tire
Brought my brand new EV6 in for my first service, a tire balancing. Even though it was a small item, I was a little concerned about what I would find the first time around with an unfamiliar service department. Have to say, it was one of my most pleasant service experiences, ever. Chad and Ethan were friendly, accommodating, courteous, and professional. I had a number of questions about my new EV, and they answered them all, fully and patiently. As to the work done: it was accomplished in a timely manner, and with the results I was hoping for (a smoother ride on the highway.) In addition, an inspection was conducted of my vehicle, which included tire tread, brakes and fluid levels, without my having to ask for it, and at no charge. Bottom line: I drove off more than satisfied, and confident that I'll be able to bring my car to Team Kia's service anytime, knowing that both it---and I---will be well taken care of.
Brought my brand new EV6 in for my first service, a tire
Brought my brand new EV6 in for my first service, a tire balancing. Even though it was a small item, I was a little concerned about what I would find the first time around with an unfamiliar service department. Have to say, it was one of my most pleasant service experiences, ever. Chad and Ethan were friendly, accommodating, courteous, and professional. I had a number of questions about my new EV, and they answered them all, fully and patiently. As to the work done: it was accomplished in a timely manner, and with the results I was hoping for (a smoother ride on the highway.) In addition, an inspection was conducted of my vehicle, which included tire tread, brakes and fluid levels, without my having to ask for it, and at no charge. Bottom line: I drove off more than satisfied, and confident that I'll be able to bring my car to Team Kia's service anytime, knowing that both it---and I---will be well taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
BEST DEALERSHIP EVER
The staff was friendly, fast and had the car and the financial support we needed to get it all done in under 2 hours. Will go back again for my next Kia
BEST DEALERSHIP EVER
The staff was friendly, fast and had the car and the financial support we needed to get it all done in under 2 hours. Will go back again for my next Kia
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Act of Kindness
Always a great experience at Johnstown’s Team Kia! They always go above and beyond! Stephanie in the service department graciously let us have the tires she ordered for HER OWN vehicle so that we would have a safe trip to visit my son. I will never forget her act of kindness! Thank you Stephanie and Kia!
Act of Kindness
Always a great experience at Johnstown’s Team Kia! They always go above and beyond! Stephanie in the service department graciously let us have the tires she ordered for HER OWN vehicle so that we would have a safe trip to visit my son. I will never forget her act of kindness! Thank you Stephanie and Kia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
HORRIBLE SERVICE Won’t inspect over a tear in wiper
HORRIBLE SERVICE Won’t inspect over a tear in wiper blade. No water to use restroom, but offered to was my car!
HORRIBLE SERVICE Won’t inspect over a tear in wiper
HORRIBLE SERVICE Won’t inspect over a tear in wiper blade. No water to use restroom, but offered to was my car!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My Kia only has little over 38,000 miles on it and they would NOT inspect it due to a tear on wiper blade, not only that lady at the window shut the window on me as I was asking for my keys and why! $39.99 plus labor for wiper blades lol for a tear. Then a sign on the bathroom (out of order) I ask is there another rest room after being there for 45 min. She said no we have NO WATER 10 minutes later they told me as soon as they WASH my car (umm just told me NO WATER) it would be out. I said no thanks you don’t have water I just want my keys and she slammed the window shut. The young boy was very nice!
Very friendly staff. Bought a used 2019 Kia Optima fully...
Very friendly staff. Bought a used 2019 Kia Optima fully loaded at a great price. Wish a spare tire was included rather than a tire inflation kit. Reasonable trade in value for my 2009 Kia
Very friendly staff. Bought a used 2019 Kia Optima fully...
Very friendly staff. Bought a used 2019 Kia Optima fully loaded at a great price. Wish a spare tire was included rather than a tire inflation kit. Reasonable trade in value for my 2009 Kia
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car