Reviews
The absolute best experience I’ve ever had buying a
The absolute best experience I’ve ever had buying a vehicle. No pressure sales or games. Fair prices and trade in values. Taylor listened to what I wanted and was personable, quick, efficient, and just a great guy. Same with the finance guy (sorry I forgot his name). The vehicle I was interested in was already washed , had gas and waiting for us. I will never go anywhere else.
The absolute best experience I’ve ever had buying a
The absolute best experience I’ve ever had buying a vehicle. No pressure sales or games. Fair prices and trade in values. Taylor listened to what I wanted and was personable, quick, efficient, and just a great guy. Same with the finance guy (sorry I forgot his name). The vehicle I was interested in was already washed , had gas and waiting for us. I will never go anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The absolute best experience I’ve ever had buying a
The absolute best experience I’ve ever had buying a vehicle. No pressure sales or games. Fair prices and trade in values. Taylor listened to what I wanted and was personable, quick, efficient, and just a great guy. Same with the finance guy (sorry I forgot his name). The vehicle I was interested in was already washed , had gas and waiting for us. I will never go anywhere else.
The absolute best experience I’ve ever had buying a
The absolute best experience I’ve ever had buying a vehicle. No pressure sales or games. Fair prices and trade in values. Taylor listened to what I wanted and was personable, quick, efficient, and just a great guy. Same with the finance guy (sorry I forgot his name). The vehicle I was interested in was already washed , had gas and waiting for us. I will never go anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amanda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I scheduled the inspection of my car but was informed it
I scheduled the inspection of my car but was informed it wouldn't pass due to the condition of the frame. I spoke with Jared Homan about a used car. There was no pressure just information on the only used Terrain that was available. Later that day I talked to Jared and purchased the car.
I scheduled the inspection of my car but was informed it
I scheduled the inspection of my car but was informed it wouldn't pass due to the condition of the frame. I spoke with Jared Homan about a used car. There was no pressure just information on the only used Terrain that was available. Later that day I talked to Jared and purchased the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sharon, we're happy you found our staff to be so supportive during your experience here at Geoff Penske GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jared was easygoing, and he was open to friendly banter
Jared was easygoing, and he was open to friendly banter and negotiating. While I spent a little more than I wanted to, it was a good feeling knowing I was driving away in a safe vehicle for my family.
Jared was easygoing, and he was open to friendly banter
Jared was easygoing, and he was open to friendly banter and negotiating. While I spent a little more than I wanted to, it was a good feeling knowing I was driving away in a safe vehicle for my family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very responsive.
Very responsive. They were straight shooters and were able to find ways to meet our goals.
Very responsive.
Very responsive. They were straight shooters and were able to find ways to meet our goals.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul, thank you so much for your positive comments about Penske Buick-GMC Trucks, INC.! If you have any further questions, please give us a call. We're always happy to help!
Hire better service coordinator.
Hire better service coordinator. Being helpful to your customer should be your number 1 priority. Penske just list a lifetime of business from this loyal Gm customer.
Hire better service coordinator.
Hire better service coordinator. Being helpful to your customer should be your number 1 priority. Penske just list a lifetime of business from this loyal Gm customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Jim. We're sorry to hear about your frustration with your recent experience at Geoff Penske GMC. We do want to clarify that we made every effort to accommodate your needs. Unfortunately, due to the coolant control valve being on backorder, we were unable to complete the repair immediately. We also recognize that you had specific requirements for a rental vehicle, and while we offered an SUV as an alternative, we were not able to secure a truck in time. We reached out to Hertz to find a GM vehicle, but unfortunately, they only had a Dodge available, which goes against the guidelines we have follow. We certainly don’t want to lose your business and would welcome the opportunity to make things right. We value our relationship with all of our customers, especially those with fleet needs, and we’re committed to providing the best possible service. Please feel free to reach out to us directly if you’d like to discuss your concerns further.
Jared went out of his way to locate a truck to my
Jared went out of his way to locate a truck to my specifications. I highly recommend Jared Homan if you’re in the market for a new vehicle.
Jared went out of his way to locate a truck to my
Jared went out of his way to locate a truck to my specifications. I highly recommend Jared Homan if you’re in the market for a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sales staff is friendly and knowledgeable and is not
The sales staff is friendly and knowledgeable and is not pushy but instead tries to understand what the customer is looking for and then works to find vehicles that are potential options as well as best financing based on customer needs. The service department is top-notch with everyone there being friendly and polite, knowledgeable, respectful and ensuring that options are provided to help the customer decide on the most appropriate service. All in all a great place to do business.
The sales staff is friendly and knowledgeable and is not
The sales staff is friendly and knowledgeable and is not pushy but instead tries to understand what the customer is looking for and then works to find vehicles that are potential options as well as best financing based on customer needs. The service department is top-notch with everyone there being friendly and polite, knowledgeable, respectful and ensuring that options are provided to help the customer decide on the most appropriate service. All in all a great place to do business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took less time than quoted but didn’t say anything about
Took less time than quoted but didn’t say anything about air filter that is at 20 % had to see it when they reset the oil percentage
Took less time than quoted but didn’t say anything about
Took less time than quoted but didn’t say anything about air filter that is at 20 % had to see it when they reset the oil percentage
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Jared was amazing, told all my friends how great he was
Jared was amazing, told all my friends how great he was to work with and looking forward to working with Jared in the future.
Jared was amazing, told all my friends how great he was
Jared was amazing, told all my friends how great he was to work with and looking forward to working with Jared in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car