Keystone Volvo Cars Doylestown

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
59 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 21, 2020

    The four words I would use to best describe my buying experience with sales consultant Joe Craig are professional, honest, friendly and accommodating.... Never has a car purchase been so simple and quick!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jill, we couldn't ask for better feedback and we greatly appreciate you sharing such kind words for our team member Joe. It is a privilege to have ...earned your business at Keystone Volvo of Doylestown!

  • 5.0 out of 5
    July 25, 2020

    I wanted to select multiple options on why I rated my experience with Keystone as 10 out of 10. Its not only the representative Paul, but also the entire... process including financing, the dealership, the willingness of addressing all my queries etc etc which made my new car buying an awesome but simple process

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review! It was our pleasure to work with you here at Keystone Volvo of Doylestown, and we will certainly let Paul know that you appr...eciate his help. Safe driving in your new car!

  • February 3, 2017

    Buying my Volvo at Keystone Motors in Doylestown has always been a simple and no hassle process. Joe Craig has an in depth knowledge of his cars and the... service department is unmatched in their ability to evaluate any problem and quickly find a solution. This is our 10th Volvo from Joe and Keystone Motors.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 22, 2020

    I sent Keystone Volvo an email early in the morning, by 8:00 AM i had a response. My email stated exactly what i wanted and didn't want as well as what... i was willing to pay. Within minutes i was sent pics and pricing. I had also emailed other dealerships the same exact information..... the response was not nearly as quick and one Volvo Dealership allowed me to walk out without countering an offer. That being said, we drove to Keystone, got there by 10:30 and left at 12:30........... new XC60 in tow and a Great Deal

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Bill, thank you for trusting the Keystone Volvo of Doylestown to get you into a vehicle. We strive to find the best option for guests and it is gre...at to hear that you were taken care of during every step of the process. Congratulations on the purchase of your Volvo XC60 and safe travels!

  • 5.0 out of 5
    June 25, 2020

    I had a great experience buying my new vehicle. Very pleased with professionalism, courteous , honesty, no-pressure style. I will definitely recommend... dealership to my friends and specifically to my sales person - Jen Montrose.

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    Shopped for a new car
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    Dealer Response

    Inessa, we couldn't ask for better feedback and we appreciate you taking the time to leave us this review. I am glad to hear that our team provided yo...u with such a pleasant car buying experience. Safe travels from everyone at Keystone Volvo of Doylestown!

  • 5.0 out of 5
    May 21, 2020

    Total customer service from leasing, to purchasing to maintenance to servicing. Thank you Keystone Volvo for taking such good care of your clients and... making sure our experience is worry free!

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the review! We are so pleased to hear that you enjoyed working with our team at Keystone Volvo of Doylestown, and we look forward to you...r next visit!

  • 5.0 out of 5
    May 7, 2020

    Throughout the year I have purchased / leased 4 cars from Keystone- two times in last few years. Each time the experience has been nothing less than exceptional.... The sales staff are knowledgeable, honest and courteous. The service department do great work and I happen to like the product.

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    Shopped for a new car
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    Dealer Response

    Sina, thank you for the 5-star review! We are grateful for your returning business here at Keystone Volvo of Doylestown, and we are glad that we provi...ded the knowledgeable and courteous service we strive for here. We look forward to your next visit!

  • 1.0 out of 5
    February 24, 2020

    Keystone Volvo is more concerned about receiving their commission vs. ensuring a positive customer experience. The only redeeming factor for this dealership... is their service department which is excellent. Based on my recent acquisition, I unfortunately will not be servicing my car with Keystone again. Buyer Beware!

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    Does not recommend this dealer
    Shopped for a new car
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    Dealer Response

    As I stated on the phone we are not worried about commissions, we are worried about all paperwork being submitted to the state of PA in a timely manne...r. We apologize for the inconvenience of having to wait 3 weeks for a refund of a payment from Volvo finance. Thank you, Benjamin Stein - General Manager - (610) 647-1800

  • 5.0 out of 5
    November 8, 2019

    I had a great seamless experience with Keystone. With two young kids at home, time was of the essence and they respected that. They were very accommodating... to us and even great with my son who was running all over the plate!!!

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  • 5.0 out of 5
    October 11, 2019

    Keystone Volvo always provides excellent service. This V60 is my 4th Volvo and many family members own or have owned Volvos. I enjoy the online scheduling... and follow-up and can always be confident in the quality of the service.

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