Seidel Hyundai

My experience at this dealership was extremely poor and very disorganized. We arrived early in the morning and spent more than 7 hours at the dealer. At no point was I seated in an office to properly discuss the price or the loan terms. I was only told verbally, and on a poorly written piece of paper, that my monthly payment would be $399. After a long wait, and being very tired since I was there with my family (who are witnesses), we left to get something to eat. When we returned, all the paperwork was already prepared for signing. Only at the very end did I realize that the payment was not $399, but higher. I complained, and David Finamza told me that this was the only loan they were able to obtain. Additionally: The loan was supposed to be under my wife’s and my name, but they ended up putting it only under my name. I was informed of the final payments after everything was already signed. I was never properly taken into an office to discuss or review the loan details. The vehicle was delivered without floor mats. I complained the same day, and the salesperson told me he would call me to give them to me. He never called. Two days later, someone called me saying the floor mats would cost $125, which is unacceptable. David told me that once the plates and registration were ready, I could pick them up at the dealer. Instead, they lost them and sent the plates and registration to my old address in New York without authorization. Everything about this purchase was chaotic and poorly handled. I filed a report with Hyundai Corporate, and I was contacted by Hyundai Consumer Affairs. This matter is currently under investigation. This dealership shows very bad sales practices, and I strongly advise anyone considering buying here to be extremely careful.

The Yellow Brick Road to Shillington There’s no Place like Seidel Dealership. Our paths crossed on a hot summer day when we Eased on Up the Hill to Hyundai Seidel. We had the Courage to open the door and was met by a young man (Devin Harris) who had Heart of an eager new employee. We test drove a 2025 Santa Fe. The Knowledge and kindness of many employees was greatly appreciated. It didn’t take long for The Wizard to appear to make us an awesome offer. We are now driving a new Santa Fe. Seidel Hyundai Dealership is an amazing place. No lions, tigers or Bull… Just WICKED deals! P.S. Oh my, They’re pet friendly too! Shelly says Hi!

I "I had a great experience at Seidel Hyundai. From the moment I walked in, the staff was incredibly friendly and attentive making sure I felt welcomed and informed throughout the entire process. They offered a wide selection of top-quality vehicles and took the time to understand my needs, helping me find the perfect car. The whole process was seamless and stress-free and I couldn't be happier with my new vehicle. I highly recommend Seidel Hyundai anyone excellent customer service.

They were quick, courteous, and thorough. The problem was resolved in one visit. They can definitely be quicker on returning answering phone calls.

All worked out well. The overall experience was done informally yet professionally and we went through the process in a very satisfactory manner.

I felt very respected and was not talked down to being a woman. Everyone treated me with kindness and respect.

This dealership made looking for a car so easy. Helpful staff who showed multiple options! Juan was very helpful with the search for a perfect car for me! Great environment filled with awesome staff!

This dealership is top notch. They answered all my questions even on days off. Helped me make the best choice for my needs and made sure it was what I wanted. There was no pressure or sales pitches. Just true and honest conversations about the vehicle.

Very professional and nothing is too much trouble. I was happy with the time and all of their efforts when working with me.

Great dealership! Fantastic employees great with kids and super helpful. They know all about the cars they are selling and are happy to help you any way they can.