Reviews
They gave me a loaner truck which was great, so I could go home instead of staying there all day.
They gave me a loaner truck which was great, so I could go home instead of staying there all day.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had an excellent experience at Keller Brothers in Schaefferstown area. Eric and the sales manager insured that the process would be easy and quick and it definitely was which was appreciated. The Ford Escape is perfect!
I had an excellent experience at Keller Brothers in Schaefferstown area. Eric and the sales manager insured that the process would be easy and quick and it definitely was which was appreciated. The Ford Escape is perfect!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I love the history and welcoming feeling the second I walked into the building! There is no doubt this was my best experience at a dealership!
I love the history and welcoming feeling the second I walked into the building! There is no doubt this was my best experience at a dealership!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased a pre-owned Lincoln as a replacement vehicle. It was in excellent condition. Transfer of tags was done very quickly. My old license plate was cleaned and looked brand new. Had to wait two days for the car to be detailed, but it was worth it. Barb, who told me about the car, and Eric were very helpful and not high pressure about purchasing.
Purchased a pre-owned Lincoln as a replacement vehicle. It was in excellent condition. Transfer of tags was done very quickly. My old license plate was cleaned and looked brand new. Had to wait two days for the car to be detailed, but it was worth it. Barb, who told me about the car, and Eric were very helpful and not high pressure about purchasing.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They did evening they said they would do. They cane and picked up my car from work and then did the inspections.
They did evening they said they would do. They cane and picked up my car from work and then did the inspections.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased a pre-owned Ford Explorer XLT by encountering Julien (a skinny Luke Combs look alike) working overtime on a Friday evening when I thought I'd browse quietly after business hours. The Keller Bros team especially Julien are very professional and explained the features of the car to an older generation. Thanks for the family like treatment.
Purchased a pre-owned Ford Explorer XLT by encountering Julien (a skinny Luke Combs look alike) working overtime on a Friday evening when I thought I'd browse quietly after business hours. The Keller Bros team especially Julien are very professional and explained the features of the car to an older generation. Thanks for the family like treatment.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a used Explorer from Keller Bros. My sales person was Brittany. She made my experience EXCELLENT! She listened attentively, no interruptions. She addressed all my needs and wants in my search for exactly what I wanted. When an agreement was reached she connected my phone to the Ford app and explained all the bells and whistles. I'm an old guy who couldn't have done it without her, I can confidently recommed Brittany and Keller Bros to anyone. It was a stress free experience. Tim McK
I bought a used Explorer from Keller Bros. My sales person was Brittany. She made my experience EXCELLENT! She listened attentively, no interruptions. She addressed all my needs and wants in my search for exactly what I wanted. When an agreement was reached she connected my phone to the Ford app and explained all the bells and whistles. I'm an old guy who couldn't have done it without her, I can confidently recommed Brittany and Keller Bros to anyone. It was a stress free experience. Tim McK
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent timing Workmanship and care Excellent job well done Good price Thankyou very much for your concerns
Excellent timing Workmanship and care Excellent job well done Good price Thankyou very much for your concerns
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Exceeded my expectations, attention to detail was top notch. And they let me pick my how I wanted to get my picture taken with my truck and salesman.
Exceeded my expectations, attention to detail was top notch. And they let me pick my how I wanted to get my picture taken with my truck and salesman.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a pre-owned Ford Explorer Sport with Lily the salesperson. She was very knowledgeable about the vehicle and helped me get a good price. The closing was very efficient and a good overall experience!
I purchased a pre-owned Ford Explorer Sport with Lily the salesperson. She was very knowledgeable about the vehicle and helped me get a good price. The closing was very efficient and a good overall experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car