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Lizzy was AMAZING! Thank you so much for making my first car buying experience so easy! The team was friendly and helpful! Thank you !
Definitely a very nice process with the trade in and purchase of a new vehicle - main reason for choosing this dealership was my previous dealings with... the service department
Wonderful salesperson, Lizzie, got me a great deal on a Ford Edge- over $7k off MSRP. I am very, very pleased with my car and with my overall car buying... experience. This is my 2nd car from Ciocca, and I will certainly go back again when the time is right.
Was going to buy another vehicle,but got the run around . Walked into ciocca of souderton and met Vince. He was what I didn't expect ,he was actually... what i liked . No high pressure listened to what i needed and was going through. I found what i wanted . The staff at ciocca are warm and very helpfull . Even after the sale i found some minor thing and they were very willing to make things right , no question asked . Ill go back again .
I took my car in for overheating. They try to tell me I need it multiple things other than that and that. They told me one price charged me more. And as... soon as I got my car home it overheated. I called them no return call back I called corporate twice no return phone call. This is terrible customer service
I had called Ciocca after sitting at two other Ford dealerships, both of whom I was not satisfied with. Within a few short hours of arriving at Ciocca,... Mark Phillips was able to get me into the truck I wanted and at a very fair deal. The process was very transparent, swift and seamless. I purchase a new F-150 about every 18-24 months and I will definitely be going back to Mark Phillips and Ciocca Ford for my future vehicles.
Mike was a pleasure to work with during our car buying experience. I would recommend this dealership if you are looking for an enjoyable buying experience.
We recently purchased a vehicle from Ciocca Ford, in Souderton, and worked with Mike Figlia. From the moment we walked in the door, we knew this was the... right place for us. Everyone there was so nice and friendly. Mike and his team worked hard to find the perfect car for us! We couldn't be more pleased and will definitely be recommending him, and Ciocca Ford-Souderton, to our family and friends!
Awesome experience! From start to finish. FORD, ARE YOU LISTENING? This should be the only dealership representing your vehicles!! Chris is a highly... knowledgeable salesmen. Took the time to walk us through all the bells and whistles of our car as if he made it himself. Ray assisted us at getting our financing done with lightning speed, and provided a very pleasant experience. Rest of the crew were at the top of their game too, making us feel at home; we would never buy from a different dealer. Bought a Ford fusion, got it at the advertised internet price, no hidden fees. No bait and switch. Hats off to Ciocca Ford!
We had just purchase a car with Michael Figlia help. All the people that work at Ciocca Ford in Souderton where very helpful. We were very pleased.