South Park Mitsubishi

They were very friendly and very knowledgeable about the car i was getting the salesman went out of his way for us

Jake Puckett was a pleasure to work with. Kept me informed of everything going on

I visited this dealership on 11/02/2021. The reason for my visit was to get my air bag replaced. As my particular vehicle had a recall on the air bag. I arrived and dropped of my keys, and proceeded to the waiting customer room. The room had no fresh coffee, of any coffee packets, or a can to scoop coffee and filters to make a pot. Their were no snacks displayed. I waited well over 2 hours to receive my vehicle. While waiting one of the salesman of the dealership approached, and sat down next to a customer, and informed her she had her first new car ready. As this salesman expanded the next steps, he casually mentioned to this female buyer that she would be asked to give a review. Then this salesman jokingly said I am gonna guilt you in to giving me a good review because, the head manager sees these reviews, and I don"t want to get him mad. He said he used to work for game stop and he always told customer to give him ma perfect review. I could not help to hear this conversation, as I sat close to this girl. Its one thing to tease some that you are quilting them into giving a good review. Then laugh like its jokingly. Notwithstanding, even when joking their is still sense of being forward and borderline demanding for a review. Even if you are joking. Because now the customer has the seed planted to give a good review, and if they gave a bad one the salesman would be possibly reprimanded. Furthermore, this sales associate told this young female that she had a thousand dollars coming to her in a reduced car price. This was immediately right around the time where this salesman jokingly but aggressively to give him a great perfect review. I don"t care to hear details like this about another customers transactions. Also, to hear the way in which he solicits reviews was disheartening. Equally important, after obtaining my vehicle, and while starting the truck, I noticed that the dash board looked unusual. I inspected this further , and noticed that 2 corners of the area on the dash that pops out to service the air bag was bent up and not in the condition when I brought it in. It was either bent somehow during the disassembly, or during any time prior to reinstalling, or during the reinstall process. I took several photos that are time stamped. . I immediately went back inside and informed one of the associates, and asked him to follow me outside. I showed him what the issue was. He said well sometimes then don"t line up after disassembly. But he assured me unequivocally that if I drove with the heat on, that the heat would reshape the area, and it would look like it was before I initially arrived. I asked why I was not notified of this issue, and why I had to find out about it.The manager said I cant answer that. It has been 17 days since this incident. I have driven the truck several thousands of miles with the heat on, and the dash board is still the same. Moreover, I never received a follow up from this associate to see if the heat fixed their poor reinstall of my dash board.

Love South Park Mitsubishi. I have dealt with them in the past and would highly recommend them to anyone looking to purchase a vehicle

I just bought my third car from Southpark Mitsubishi. Jake was great! He made the process comfortable, quick and easy. He's a pleasure to deal with. Everyone is very friendly and helpful.

South Park was awesome to deal with honest and fair.

All the staff is very friendly. The whole facility is clean. Jake was knowledgeable about everything that had to do with my sell. Mike was shadowing and was nice. The manager gave my dog treats. Everyone made us feel welcomed and were excited for our trade in!!

We were lucky enough to come Across South Park mitisibishi after being treated so badly from other dealerships. They were knowledgeable courteous and professional! I will NEVER go to another dealership because the wonderful customer service we received could not be topped! Jake P. was our salesman and I look forward to buying more vehicles from him in the future! I am still in awe because the entire staff was kind to us! No pushy salesmen—- they showed us their only priority was to make sure we were 100% satisfied and they worked as a team to assure that our every concern was resolved! Thank you again South Park Mitsubishi!

The best car experience I’ve ever had. Jake was absolutely amazing, and had my car process complete expeditiously since I had a tight schedule.

Super easy to work with, just the right amount of follow up and check in. Not like stalker status but also now like they were too good for our business.