Monroeville Dodge RAM

I recently had my car in for service. The service dept. was great. Everyone is friendly and courteous. The car was towed in Monday . They found the problem parts were ordered and i had my car Wednesday morning. Kathy was great, she kept me posted during the entire procedure. Thanks to everyone at Monroeville Dodge Ram Srevice dept!!

Do not take your vehicle to this service department if you ever want to drive it again. The director and GM both can not be bothered to be respectful, return calls or take care of customers so how can anyone expect the mechanics to take their jobs seriously? It starts at the top.

Very Disappointing experience. I purchased a Certified used 2024 Jeep Wrangler from Monroeville Dodge, Jeep. When i got vehicle home and had the chance to spend time with it, i realized how poorly the car had been taken care of from the completely trashed underside, heavily scratched paint, broken small parts in the interior, extensively dirty, one key, no manuals except quick start guide, no tool kit, worn and damaged door panels. The vehicle was not what i expected being a certified vehicle. My wife had just been in an accident and totalled her car so i was despirate to find a replacement and yes, i did make the purchase. I just would have expected that a reputable dealership would never call a car in this poor condition a certified vehicle. I trusted them too much. When i called the very next morning and spoke with Chad the sales manager, he basically stated that there was nothing he could do, he was sorry but it was just business. Huh, just business? No morals, no ethics, no care whatsoever for the client. After stating he spoke with General Manager, they again said they could not do anything. However, after stating that, he offered to buy my vehicle back once i had the title at the same price i paid. (minus the dealer fees and taxes which exceeded 4K. ) Funny how he could buy it back later at the same price but would not allow me to bring it back before any paperwork was even processed. The fact is, i bought the car but it is also very true that they called this vehicle a certifed and inspected car but they didnt even clean the car let alone thourouly check the car over. I just feel like this was an inethical way to sell a low quality vehicle. Just be aware. No relationship whatsoever once sale was made. Not trustworthy, I cannot and do not recommend Monroeville Dodge, Jeep.

Wonderful experience! Steve did a great job! Very professional and classy dealership. Never had a car driven to my home ! All dealerships should operate by treating their customers this way. Thank you!! Robert Guido

Everyone was very nice and helped me get the vehicle I wanted. I would return to buy another one from them.

I recently got service for my 2018 RAM I brought the truck in on the wrong day but the service guy said I can choose to leave it and they will get to it when they can. I would have returned on the correct day, but he said I could just leave it. After a couple of days I sent my wife to check on the progress , it wasn't ready yet. the service guy said he called me later that same day, I got no call nor voicemail the service person was very rude to me and my wife, he started trouble with me about a phone call I made earlier today. I was there just to pickup my truck. I didn't say anything to him, but he felt the need to remind me about the earlier phone call. he said that I was rude and disrespectful to him. why did he need to say anything to me, I had no business with him. I never been treated like this before. the msnager ask me to leave and that he was going to call the police on me. I have bought many cars and trucks from this location. I am in total shock of the service department attitude and lack of professionalism. Ken H.

Ryan Garrity was a pleasure to work with today. I wasn’t expecting to purchase a vehicle today but I did. I would recommend Ryan to those looking to purchase a vehicle.

Leased a new Ram 1500 after trading in my Silverado lease. Darnell was super helpful and knowledgeable about everything. Went above and beyond to insure I had the best experience.

Bought a new Ram. I spoke to Ryan initially and set up a time to see the particular vehicle I wanted to look at. When I got there Ryan was helping another customer so Nick without hesitation took his place and helped me through the buying process. Both individuals were very helpful and seen that I was able to get into the vehicle that I wanted.

Gregor and his team are AWESOME! My battery and alternator went bad and they took care of it and Gregor treated me very well! Thank you so much for your kindness towards me and my car is looking and running perfectly!