Star Buick GMC Cadillac of Quakertown

New 888-218-0940 Dealer Website
Used 888-453-5047 Email Dealer
Service 888-691-7758

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Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 8:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

4.1
Average based on 33 reviews.
  • A VERY PLEASANT EXPERIENCE

    I just wanted to express my gratitude to Zach, my sales agent, for being so professional and yet up-close and personal. He certainly made me feel ...

    Dealer Response

    Zach is one of our super STARS ... Thanks.


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    I just wanted to express my gratitude to Zach, my sales agent, for being so professional and yet up-close and personal. He certainly made me feel very comfortable as if I was dealing not with a stranger but with a friend. Zach really did go the extra mile for me, not only with the deal itself and keeping me posted with the finance end, but the car did not come with an owner’s manual and he ordered it and paid for it himself! He even replaced both batteries in the key remotes, just to make sure they were new! I am very pleased with the Nissan Altima I bought and kudos to the service department for taking care of several minor issues with the car. I will certainly recommend Zach and Star Buick of Quakertown to family and friends,

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Zach is one of our super STARS ... Thanks.


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  • updated review

    After follow up with the owner of Star Buick GMC Cadillac, I felt important to update my previous review. Once she was aware of the issues I had,...


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    After follow up with the owner of Star Buick GMC Cadillac, I felt important to update my previous review. Once she was aware of the issues I had, she immediately contacted me. There was some unfortunate miscommunication which has been resolved. It was apparent to me she is invested in making sure everyone has a positive experience at Star.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Worst car buying experience

    Chose this dealership due to positive ratings. My son purchased a used Kia. I had it checked by my mechanic after purchase and brake pads were c...


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    Chose this dealership due to positive ratings. My son purchased a used Kia. I had it checked by my mechanic after purchase and brake pads were cracked, rotors warped and blue from heat. Had them repaired/replaced. Contacted the dealership; offered reimbursement. After a few weeks and no check, I contacted them again and the person I originally spoke with referred me to the sales manager in charge of my case who simply ignored my emails. He finally had someone else contact me to say a check was being cut that day that I could pick up or have mailed. I opted to have it mailed as I live an hour away. That was 9/9. Still nothing and three emails ignored. I also responded to a message from the dealer principal; again, no answer. Not sure about everyone else, but this was the worst car buying experience I have had and I've had many.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since November 2005

We would like to thank you for visiting our website and considering Star Buick-GMC-Cadillac for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.

Our service department is open from 8-5pm during the work week and also open on Saturdays. We provide loaner vehicles for extended services needs and if you choose to wait, our customer lounge comes complete with TV, free WiFi, and complimentary coffee.

Seriously considering the purchase of one of our new or pre-owned vehicles? Ask us about our 24 hour test drive program.

Star is the #1 GM Dealer in Northeast PA!

"Star is the #1 GM Dealer in Northeast Pennsylvania!"