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Barker Motor Company

(1,661 reviews)
Visit Barker Motor Company
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–6:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–6:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (888) 418-3858 (888) 418-3858
Used (855) 236-8031 (855) 236-8031
Service (888) 721-4182 (888) 721-4182

Inventory

See all 200 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2014.
Barker Motor Company has been serving McLean County since 1935 and is proud to represent Buick GMC and Cadillac on Veterans Parkway in Bloomington and Chevrolet just a short drive up I-55 @ exit #178 in Lexington. We are also proud to represent GM Certified Used Cars at both convenient locations that must pass extensive 172-point inspections. For over 7 decades Barker has watched franchises and competition come and go. A few basic principles contribute to the company's success; good service fair pricing quality products and "doing unto others as we would have them do unto us". Words are only words unless they are supported with deeds.
Come experience Barker Buick GMC Cadillac!

Service center

Phone number (888) 721-4182

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,661 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Barker Motor Company from DealerRater.

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We are very pleased with our new vehicle and the ease of

We are very pleased with our new vehicle and the ease of purchasing from Brian Brown at Barker Motors.

We are very pleased with our new vehicle and the ease of

We are very pleased with our new vehicle and the ease of purchasing from Brian Brown at Barker Motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Consistency with service times and quality of staff.

Consistency with service times and quality of staff. Coupons provided make a difference. Feel value using them

Consistency with service times and quality of staff.

Consistency with service times and quality of staff. Coupons provided make a difference. Feel value using them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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Didn't find issue, left turn signal acts as though out,

Didn't find issue, left turn signal acts as though out, flashes rapidly 23 Silverado

Didn't find issue, left turn signal acts as though out,

Didn't find issue, left turn signal acts as though out, flashes rapidly 23 Silverado

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (309) 663-4391 so we can assist you further.

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Fast friendly service.

Fast friendly service. Gets you in and out in a timely manner. Answers all your questions.

Fast friendly service.

Fast friendly service. Gets you in and out in a timely manner. Answers all your questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

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I feel like I and my car are always treated well, from

I feel like I and my car are always treated well, from the purchase of it, to the maintenance.

I feel like I and my car are always treated well, from

I feel like I and my car are always treated well, from the purchase of it, to the maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I feel like the customer service when checking in is

I feel like the customer service when checking in is really lacking. It always seems like they are being put out to check you in and it takes too long when you have already called to schedule for a specific thing. I watched a lady behind me literally get ignored for about five minutes. I think they could take a page from Chick-fil-A and greet people when they come in. Let the person know you see them and will be getting to them shortly. The guy appeared to be doing nothing while she continued to stand there. It was very rude and I hope she does an honest survey. The men do not acknowledge customers until they invite them to check I . Why not say hello when the customer walks in and give them an idea of how long it will be until they will be checked in? Then make the checkin shorter since most people need to get to work. And if the worker thinks your car isn’t new enough or fancy enough they should never give on to their opinion. My car might not be brand new but it is important to me. And why does the checkin guy think so highly of himself? We are all people who deserve respect and honor not to be looked down at or talked down to. I wish there was another Cadillac dealer local so I didn’t have to service my car here.

I feel like the customer service when checking in is

I feel like the customer service when checking in is really lacking. It always seems like they are being put out to check you in and it takes too long when you have already called to schedule for a specific thing. I watched a lady behind me literally get ignored for about five minutes. I think they could take a page from Chick-fil-A and greet people when they come in. Let the person know you see them and will be getting to them shortly. The guy appeared to be doing nothing while she continued to stand there. It was very rude and I hope she does an honest survey. The men do not acknowledge customers until they invite them to check I . Why not say hello when the customer walks in and give them an idea of how long it will be until they will be checked in? Then make the checkin shorter since most people need to get to work. And if the worker thinks your car isn’t new enough or fancy enough they should never give on to their opinion. My car might not be brand new but it is important to me. And why does the checkin guy think so highly of himself? We are all people who deserve respect and honor not to be looked down at or talked down to. I wish there was another Cadillac dealer local so I didn’t have to service my car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (309) 663-4391 when you have a chance. Thank you, and we look forward to hearing from you.

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Met and checked in with a very pleasant service rep as

Met and checked in with a very pleasant service rep as planned at 8:00 am. We briefly discussed plans for my Sierra Service Appointment. Work was completed promptly and at a very reasonable price. Thank you Barker GMC!

Met and checked in with a very pleasant service rep as

Met and checked in with a very pleasant service rep as planned at 8:00 am. We briefly discussed plans for my Sierra Service Appointment. Work was completed promptly and at a very reasonable price. Thank you Barker GMC!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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Hard to trust them after they show you a cabin filter

Hard to trust them after they show you a cabin filter that's dirty, claiming you need a new one, and when you get home, you take it out, and it's not the one they showed you. Also seemed to take a long time for just an oil change since we had an appointment.

Hard to trust them after they show you a cabin filter

Hard to trust them after they show you a cabin filter that's dirty, claiming you need a new one, and when you get home, you take it out, and it's not the one they showed you. Also seemed to take a long time for just an oil change since we had an appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (309) 663-4391 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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We were treated very well and friendly.

We were treated very well and friendly. The easiest car purchased I’ve ever experienced. They were extremely professional, the whole staff was so friendly. The vehicle I purchased was beautifully detailed. I couldn’t be more happier with my suv and would definitely refer them to everyone. Thank you! Sincerely, Mike & DJ

We were treated very well and friendly.

We were treated very well and friendly. The easiest car purchased I’ve ever experienced. They were extremely professional, the whole staff was so friendly. The vehicle I purchased was beautifully detailed. I couldn’t be more happier with my suv and would definitely refer them to everyone. Thank you! Sincerely, Mike & DJ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

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My wife and I had a wonderful experience at Barker.

My wife and I had a wonderful experience at Barker. Sales Manager Dick, Business Manager Matt, and Sales Consultant Brian were all very cordial and professional, as was the entire negotiation and sales process.

My wife and I had a wonderful experience at Barker.

My wife and I had a wonderful experience at Barker. Sales Manager Dick, Business Manager Matt, and Sales Consultant Brian were all very cordial and professional, as was the entire negotiation and sales process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Barker Motor Company! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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