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Chuck Nicholson Mazda

(1,300 reviews)

Reviews

(1,300 reviews)

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They are quick to right any wrongs that happen no matter

They are quick to right any wrongs that happen no matter if they are at fault or not, I told them my issue they even looked it over twice to verify they diagnosed it correctly, and quickly fixed it, thank you so much

They are quick to right any wrongs that happen no matter

They are quick to right any wrongs that happen no matter if they are at fault or not, I told them my issue they even looked it over twice to verify they diagnosed it correctly, and quickly fixed it, thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Bought a car they said it was fixed when I bought it it

Bought a car they said it was fixed when I bought it it has a growling noise from the front they said it was front sitting for so long, and the service guy drove it and said he heard nothing and they did a inspection which they really didn't do one cause it's not fixed and I have to drive everytime all the way out there to get it fixed I told them what I wanted done to it they didn't do anything I asked, I think the only thing they did was clean the battery cables, I got a oil change too had to go to another place because they didn't do it the oil was almost black, if they don't fix it I'll get ever penny back or they will give me a new car free of charged I'm done wasting my time with people who don't want to do their jobs and think since I'm a woman I don't know what I'm talking about, I've fixed multiple cars and I know cars and I know when something is wrong, I'm not going to waste my time if they don't care I will get my money back, there's a lemon law, and if you say it's good I take your word then it should be good

Bought a car they said it was fixed when I bought it it

Bought a car they said it was fixed when I bought it it has a growling noise from the front they said it was front sitting for so long, and the service guy drove it and said he heard nothing and they did a inspection which they really didn't do one cause it's not fixed and I have to drive everytime all the way out there to get it fixed I told them what I wanted done to it they didn't do anything I asked, I think the only thing they did was clean the battery cables, I got a oil change too had to go to another place because they didn't do it the oil was almost black, if they don't fix it I'll get ever penny back or they will give me a new car free of charged I'm done wasting my time with people who don't want to do their jobs and think since I'm a woman I don't know what I'm talking about, I've fixed multiple cars and I know cars and I know when something is wrong, I'm not going to waste my time if they don't care I will get my money back, there's a lemon law, and if you say it's good I take your word then it should be good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always can fit me in a day or two after i call for

Always can fit me in a day or two after i call for appointments. Explain in detail on any of the problems that exist with my vehicle.

Always can fit me in a day or two after i call for

Always can fit me in a day or two after i call for appointments. Explain in detail on any of the problems that exist with my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your business and for the 5* review! We appreciate it and look forward to continuing to serve you!

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They are very quick getting our vehicle in for repair.

They are very quick getting our vehicle in for repair. They did a great job on the repairs.

They are very quick getting our vehicle in for repair.

They are very quick getting our vehicle in for repair. They did a great job on the repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your business and for the 5* review. We appreciate it and we're glad that we were able to provide you a quick and easy service experience!

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Joe Penrod is the man!

Joe Penrod is the man! He will work hard to make sure you get a good quality ride for a good quality price highly recommend chuck nicholson!!

Joe Penrod is the man!

Joe Penrod is the man! He will work hard to make sure you get a good quality ride for a good quality price highly recommend chuck nicholson!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your business and for the 5* review! We appreciate it and we hope that you love your new Honda!

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Joe was very nice to work with on getting what I wanted,

Joe was very nice to work with on getting what I wanted, thank you Joe!

Joe was very nice to work with on getting what I wanted,

Joe was very nice to work with on getting what I wanted, thank you Joe!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're glad that you had a pleasant experience at the dealership. Thank you for your business and the 5* review. We hope that you love your new Jeep!

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way to interested in using high interest rate banks

way to interested in using high interest rate banks instead of letting customers use a lower interest rate bank or credit union also sales people are not very good listeners when it comes to customers wants and needs also they claim to service there used vehicles but its only half done bare minimum at best

way to interested in using high interest rate banks

way to interested in using high interest rate banks instead of letting customers use a lower interest rate bank or credit union also sales people are not very good listeners when it comes to customers wants and needs also they claim to service there used vehicles but its only half done bare minimum at best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your feedback! We apologize if you feel that our sales team did not hear and address your concerns, and we urge you to reach out and further discuss it with us. At Chuck Nicholson GMC Mazda, we offer multiple choices for our guests to take advantage of when financing their vehicle purchase, and we always use the lending institution that offers them the best interest rate. Those rates are determined by those lending institutions, are based on a variety of factors and can vary between individuals. More importantly, all of our guests are free to use the lending institution of their desire and are never required to borrow from a lender that we specify.

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Pretty reliable and good to deal with.

Pretty reliable and good to deal with. I have used them several times and had been happy each time. Prices always been reasonable.

Pretty reliable and good to deal with.

Pretty reliable and good to deal with. I have used them several times and had been happy each time. Prices always been reasonable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your business and thanks for the 5* review. We appreciate it, and look forward to being able to assist you in the future!

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Your service department guys are the Greatest!

Your service department guys are the Greatest! They always welcome you in and are very personable along with showing respect and professionalism. I’ve been going here now for over 5years and I will not take my cars anywhere else. Thanks James Bergman

Your service department guys are the Greatest!

Your service department guys are the Greatest! They always welcome you in and are very personable along with showing respect and professionalism. I’ve been going here now for over 5years and I will not take my cars anywhere else. Thanks James Bergman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the 5* review. We appreciate it and we're glad that your visits to our service department continue to be positive experiences!

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Were real nice and fast.

Were real nice and fast. Building was clean and comfy. Enjoyed looking at all the new cars and tricks. . Pricing was very professional. Will be back.

Were real nice and fast.

Were real nice and fast. Building was clean and comfy. Enjoyed looking at all the new cars and tricks. . Pricing was very professional. Will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the 5* review! We appreciate it and we hope to be able to assist you again in the future!

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