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Chuck Nicholson Mazda

(1,300 reviews)

Reviews

(1,300 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Our experience with Joe and Nicholson's was awesome.

Our experience with Joe and Nicholson's was awesome. We have dealt with Joe in the past and definitely come back again when we are ready

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business and thank you for the 5* review. We appreciate it greatly!

Everyone was friendly.

Everyone was friendly. Customer service was great overall. Definitely will recommend the dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the positive review! We appreciate it!

I bought my car at Chuck Nicholson Dover, OH 3 years ago.

I bought my car at Chuck Nicholson Dover, OH 3 years ago. Since then they have been servicing my car and I am pleased with the work they have done to keep my car running well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business and thanks for the 5* review! We greatly appreciate it and look forward to continuing to serve you in the future!

The service dept performed all the requests i gave them;

The service dept performed all the requests i gave them; to rotate tires, check battery, change oil.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the 5* review. We look forward to continuing to serve you!

Best car buying experience I've had.

Best car buying experience I've had...very patient very knowledgeable on all cars so keep up the good work!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the 5* review! We hope that you love your new car!

Overall good experience.

Overall good experience. Website prices vary from actual pricing. Maybe if the pricing can vary not just give the lowest price especially when the price can vary by $100-$200

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the 5* review. Your input is greatly appreciated!

Still an ongoing issue.

Still an ongoing issue. Bringing back Monday for torque converter replacement. Fluid change. Made it worse. Diagnosed with a bad torque converter. Awaiting getting it back in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5* review. We will continue to do our best to provide you the quality service you deserve.

He did a good job as we purchased the car that he showed

He did a good job as we purchased the car that he showed us. The purchase process was done within the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. We hope that you love your new Mazda, and we look forward to being able to assist you again in the future.

We had a wonderful experience with John Berry and the

We had a wonderful experience with John Berry and the dealership ! We will most definitely be back to buy again in future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the 5* review! We hope that you love your new vehicle and we're happy to hear that you will be visiting us again in the future.

Seamless transition from old car to new car.

Seamless transition from old car to new car. All of my questions were answered and all of the cars features were explained.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the 5* review. We appreciate it and we look forward to seeing you again in the future!