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Chuck Nicholson Mazda

(1,300 reviews)

Reviews

(1,300 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mitch is friendly & knowledgeable, I really appreciate

Mitch is friendly & knowledgeable, I really appreciate his time & patience in helping me find just the right vehicle. Everyone at Chuck Nicholson made it an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your business and for the 5* review! We hope that you love your new vehicle!

The best people!

The best people!!!! Always helpful, honest. Get the work done right. The Salesman John Berry is Wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and thanks for the 5* review! We're glad that you had a positive service experience and we look forward to assisting you again when you need us!

Easy Phone call worked around my schedule Very prompt It

Easy Phone call worked around my schedule Very prompt It was very easy. I work a lot of hours & Randy worked around my schedule. Came in & the oil change was done promptly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and thanks for the 5* review! We're glad that your service visit was easy and convenient and we look forward to assisting you in the future!

Very professional and super friendly service The

Very professional and super friendly service The atmosphere was friendly as well. The service staff were joking around which was great to see.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and thanks for the 5* review! We're glad that you had a great experience with us and we look forward to assisting you in the future!

Very friendly staff and a very comfortable sales

Very friendly staff and a very comfortable sales atmosphere. Joe answered all of my questions about the vehicle I was purchasing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the 5* review! We appreciate it and look forward to assisting you again in the future!

We had our back-up camera replaced.

We had our back-up camera replaced. We did have to wait for the camera as it was on back-order. I am happy to have it back and working well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the 5* review. We're glad that we were able to help!

I appreciate that they listen when I speak of a concern I

I appreciate that they listen when I speak of a concern I have. they take the time and make sure it's right before I leave

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the 5* review! We're happy to have been able to take care of your service needs and look forward to helping you again in the future!

Prompt and professional.

Prompt and professional. We have had the car in your shop several times since buying it. From day one I told your people it needed brakes and was told more than once that they were like new. I recently bought all new rotors and pads and changed them myself! Two of the rotors were cracked! Problem solved! Now brakes straight and without vibrating! We have had the car in several times for the transmission acting like it was jumping in and out of gear. They changed the torque converter, then the transmission valve. The problem is still there and seems to be getting worse, especially at speeds between 30 & 50 going up most any grade. We don't know if it is transmission related or not. The last time when they changed the transmission valve we were told to just drive it until something happens. That is ok if we are local. We will be driving to Florida in March and to Canada in May, towing a boat. We are concerned!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great doing business with these guys.

Great doing business with these guys. Went above and beyond expectations. Even delivered the vehicle to a closer location for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the 5* review! We're happy that we could make the process easy for you!

Very helpful and knowledgeable of the vehicles in the

Very helpful and knowledgeable of the vehicles in the lot. See Joe Penrod of you're looking for a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the 5* review! We appreciate it!