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purchased a 2012 Subaru Impreza around 8 months ago that I was told had gone through the entire Subaru check and was in great mechanical shape. Like several of the other reviews I purchased the vehicle as is expecting it to run well since it passed all of the checks. Within a month of owning the vehicle I had the air conditioning pump seize and had to have the vehicle towed. I was able to work with the dealership to only have to pay for labor and not the parts and labor, however within the last 24 hours I had every light on the dashboard come on and had to have the vehicle towed again. The vehicle was towed to a shop and the error codes they found were all transmission related. I now have to get the vehicle to a Subaru dealership to have them review the error codes further. DO NOT BUY any used vehicle from this dealership unless you want to have to continually invest extra money into it.
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From beginning to end a flawless experience. Rik Donaldson is a true professional. Kate was a star taking care of the financing flawlessly. I would definitely recommend this dealer to anyone. I will surely buy here again. Thanks for great experience.
Roberto was fantastic and service was pretty fast.
Thank you for highlighting Roberto in this great review!
Very satisfied with service
Service for oil change, recall repair. Lots of reminder contact. Appreciated complimentary LYFT service.
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Battery died and needed a new one quick on the way home Took a little longer then expected but gear service especially after 6:00 pm at night Not easy to find
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This dealership is awesome. Love having service there. Everyone is friendly and accommodating.
Wow! Thank you for this amazing review. We appreciate it!
Was able to enjoy coffee and comfortably relaxe while waiting for service. The service they did was great
Thank you for this great review! Take care!
Subaru Outback was fabulous! Great salesperson.
Matt Tate was my salesperson. He was exceptional! Extremely helpful and professional. He answered all my questions in a straightforward manner, which I appreciated, and compared prices of new and used cars with me (something I wanted to know). I love my purchase, a Subaru Outback. It's the perfect car for me and my needs. I would definitely refer Matt to my friends and acquaintances. He made the process very easy and with no pressure at all! Steve Hueter was also great helping me with the paperwork; he actually caught an error that I made, which saved us both valuable time. I needed to talk with Maureen, the manager, as another potential buyer was looking at the same automobile. She handled this situation in a very professional, fair, and diplomatic manner. Luckily, I was able to get my first choice but would have definitely continued to look had this not happened because I was treated with such respect. I was very impressed with the competence of all the Subaru representatives. I was initially dreading this experience as it had been a long time since I had bought a car from a dealership, but thanks to these folks, I would gladly come back for future purchases!
Thank you so much for highlighting Matt in this great review!
Great salesman great service
Comfortable quick and relies less that is the best you can ask gir
Thank you for the stellar review!
Great, efficient job!
They adjusted the car as per the recall, changed my oil, and washed the car...all in under an hour. Waiting area is great as well.
We are glad to hear that everything was done quickly and to your satisfaction!