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Kerns Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)
Visit Kerns Chevrolet GMC
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:30am–7:00pm
Tuesday 9:00am–6:00pm 8:30am–5:00pm
Wednesday 9:00am–8:00pm 8:30am–5:00pm
Thursday 9:00am–6:00pm 8:30am–5:00pm
Friday 9:00am–6:00pm 8:30am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (419) 763-6245 (419) 763-6245
Used (419) 763-6319 (419) 763-6319
Service (419) 763-6214 (419) 763-6214

Inventory

See all 69 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2022.
Kerns offers a no pressure environment. We have what you want at a price that is right.

All of us at Kerns Auto Group know that our job security is based on keeping customers for life . . . as well as reaching out to the new first-time customers. While job security is important the quality of our business is crucial. It's our pleasure to treat our customers the way they themselves enjoy being treated.
Get a Great Deal and a Great Deal More!!

Service center

Phone number (419) 763-6214

Service hours

Monday
8:30am–7:00pm
Tuesday
8:30am–5:00pm
Wednesday
8:30am–5:00pm
Thursday
8:30am–5:00pm
Friday
8:30am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Just bought a 2018 Chevy equinox 11/19/24 Would buy from

Just bought a 2018 Chevy equinox 11/19/24 Would buy from them again they all give you the most respect they are up front with you they are quick on the finances

Just bought a 2018 Chevy equinox 11/19/24 Would buy from

Just bought a 2018 Chevy equinox 11/19/24 Would buy from them again they all give you the most respect they are up front with you they are quick on the finances

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Money over word of promise

They weren't welcoming to my interest on a car that I was looking to purchase. I even brought a plane ticket and they knew about it and told me they will hold the car until I came. A tornado had prevented me from my flight and when I was about to tell them that I was going to reschedule they actually sold the car earlier that same day. Broke a promise just make a quicker buck.

Money over word of promise

They weren't welcoming to my interest on a car that I was looking to purchase. I even brought a plane ticket and they knew about it and told me they will hold the car until I came. A tornado had prevented me from my flight and when I was about to tell them that I was going to reschedule they actually sold the car earlier that same day. Broke a promise just make a quicker buck.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Never again. Incompetent or dishonest, not sure.

Do not service vehicles here and don't bother getting a warranty through them. Go literally anywhere else. They will require changing spark plugs before honoring the warranty, even if there is nothing wrong with the spark plugs (and it will cost you hundreds of dollars to do this). They will keep your vehicle for months without actually fixing what is wrong with your vehicle. I'm not sure if they're dishonest or incompetent, but either way, keep your money far away from this establishment. I am left feeling totally ripped off, disrespected, and utterly disgusted.

Never again. Incompetent or dishonest, not sure.

Do not service vehicles here and don't bother getting a warranty through them. Go literally anywhere else. They will require changing spark plugs before honoring the warranty, even if there is nothing wrong with the spark plugs (and it will cost you hundreds of dollars to do this). They will keep your vehicle for months without actually fixing what is wrong with your vehicle. I'm not sure if they're dishonest or incompetent, but either way, keep your money far away from this establishment. I am left feeling totally ripped off, disrespected, and utterly disgusted.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Withholding crash report information on Car Fax

Went to purchase vehicle, during the 2 week process car was in an accident, told it would be repaired and will not show up on car fax. Refused to sell me car once I questioned it

Withholding crash report information on Car Fax

Went to purchase vehicle, during the 2 week process car was in an accident, told it would be repaired and will not show up on car fax. Refused to sell me car once I questioned it

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Nice Used Vehicle

Purchased a used 2012 Jeep Liberty from Kerns and Kyle Miller was the salesman. Nice vehicle, good price, and great service. Drove in from out of town and the vehicle was described accurately.

Nice Used Vehicle

Purchased a used 2012 Jeep Liberty from Kerns and Kyle Miller was the salesman. Nice vehicle, good price, and great service. Drove in from out of town and the vehicle was described accurately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

Quick response to online inquiry. They made the purchase quick and easy. Kyle Miller was great to work with. Great experience and quite satisfied with the car.

Great experience!

Quick response to online inquiry. They made the purchase quick and easy. Kyle Miller was great to work with. Great experience and quite satisfied with the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kyle Miller was a great salesman to work with!!

I would suggest if your looking for a new/Used vehicle,Stop at Kerns and see Kyle Miller.Very respectful salesman and I never once felt I wasn’t in control of what I wanted.Kyle wasn’t pushy at all and that’s what I like about my experience at Kerns!!

Kyle Miller was a great salesman to work with!!

I would suggest if your looking for a new/Used vehicle,Stop at Kerns and see Kyle Miller.Very respectful salesman and I never once felt I wasn’t in control of what I wanted.Kyle wasn’t pushy at all and that’s what I like about my experience at Kerns!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Gary Brookhart Rocks!

We couldn't be more happy with our 2014 Chevy Equinox. Gary was super helpful with finding the right car for our needs. He walked us through the entire purchase process, answering all of our questions as we went. Gary gave us great value for our trade-in and set us up for a free detail service for our new car! Gary rocks!

Gary Brookhart Rocks!

We couldn't be more happy with our 2014 Chevy Equinox. Gary was super helpful with finding the right car for our needs. He walked us through the entire purchase process, answering all of our questions as we went. Gary gave us great value for our trade-in and set us up for a free detail service for our new car! Gary rocks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buick Envision

Gary Brookhart is the BEST! Gary always finds the vehicle I want at an affordable price. I always buy my cars from Gary! :) He goes out of his way to meet our expectations. Gary found the Buick of my dreams. I love it! And he found my husband a terrific truck, and my daughter and son in law a used car that fit their budget. When it comes to salesmanship Gary is the BEST!

Buick Envision

Gary Brookhart is the BEST! Gary always finds the vehicle I want at an affordable price. I always buy my cars from Gary! :) He goes out of his way to meet our expectations. Gary found the Buick of my dreams. I love it! And he found my husband a terrific truck, and my daughter and son in law a used car that fit their budget. When it comes to salesmanship Gary is the BEST!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase a car

Kyle was very helpful and kind. He made me feel very welcome and was treated very professional. Overall service was very professional. Would highly recommend kerns

Purchase a car

Kyle was very helpful and kind. He made me feel very welcome and was treated very professional. Overall service was very professional. Would highly recommend kerns

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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