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Never again. Incompetent or dishonest, not sure.
Do not service vehicles here and don't bother getting a warranty through them. Go literally anywhere else. They will require changing spark plugs before honoring the warranty, even if there is nothing wrong with the spark plugs (and it will cost you hundreds of dollars to do this). They will keep your vehicle for months without actually fixing what is wrong with your vehicle. I'm not sure if they're dishonest or incompetent, but either way, keep your money far away from this establishment. I am left feeling totally ripped off, disrespected, and utterly disgusted.
Withholding crash report information on Car Fax
Went to purchase vehicle, during the 2 week process car was in an accident, told it would be repaired and will not show up on car fax. Refused to sell me car once I questioned it
Nice Used Vehicle
Purchased a used 2012 Jeep Liberty from Kerns and Kyle Miller was the salesman. Nice vehicle, good price, and great service. Drove in from out of town and the vehicle was described accurately.
Quick response to online inquiry. They made the purchase quick and easy. Kyle Miller was great to work with. Great experience and quite satisfied with the car.
Kyle Miller was a great salesman to work with!!
I would suggest if your looking for a new/Used vehicle,Stop at Kerns and see Kyle Miller.Very respectful salesman and I never once felt I wasn’t in control of what I wanted.Kyle wasn’t pushy at all and that’s what I like about my experience at Kerns!!
Gary Brookhart Rocks!
We couldn't be more happy with our 2014 Chevy Equinox. Gary was super helpful with finding the right car for our needs. He walked us through the entire purchase process, answering all of our questions as we went. Gary gave us great value for our trade-in and set us up for a free detail service for our new car! Gary rocks!
Gary Brookhart is the BEST! Gary always finds the vehicle I want at an affordable price. I always buy my cars from Gary! :) He goes out of his way to meet our expectations. Gary found the Buick of my dreams. I love it! And he found my husband a terrific truck, and my daughter and son in law a used car that fit their budget. When it comes to salesmanship Gary is the BEST!
Purchase a car
Kyle was very helpful and kind. He made me feel very welcome and was treated very professional. Overall service was very professional. Would highly recommend kerns
My husband gave up his pickup truck after suffering a stroke 4 years ago. As his driving skills and confidence returned, he was intent on getting a new truck. Todd was so helpful in showing him available options and we drove off with a new GMC Canyon...my husband’s new pride and joy��
I recently purchased a 2015 GMC Sierra at Kerns Chevrolet. Salesman Kyle Miller had everything ready when I arrived as promised. After a quick test drive and inspection I realized the truck didn't have floor mats. Kyle said no problem I'll just mail you some new ones and he actually did! The truck was as advertised and I am very happy with my experience!