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Meet Collin Romer

Collin Romer headshot
Service Advisor
(562 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

Although I always trusted Dana to offer the best deals, I

Although I always trusted Dana to offer the best deals, I am shocked to find out that my auto loan principle is so high ! It’s almost $5000 above the buy out amount that Ford offered me at the time of purchase. I should have been told this before I accepted the loan . Instead I was given blank papers and would not have accepted this unreasonable interest rate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best service, available vehicles and the customer

The best service, available vehicles and the customer service is above and beyond will continue to buy new and used vehicles from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Thank you Dana Ford for always providing excellent

Thank you Dana Ford for always providing excellent service. Today it is very hard to find a company with exceptional customer service. From my initial phone call to completion of service. I can say everyone I encountered exemplified what it means to be a professional . Customer service is the backbone of any successful business and you guys truly have it. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Dealership.

Excellent Dealership. I have both a Ford and Lincoln and will only buy from Dana. They are my go to dealership for the last twenty five years. And I bring friends and family there as well. I buy or lease over 50 cars and trucks a year from Dana and won’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have both a Ford and Lincoln from Dana.

I have both a Ford and Lincoln from Dana. This has been my go to dealer for over twenty years. Will never go anywhere else. Highly Recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best dealership in the country also service advisor Mr.

Best dealership in the country also service advisor Mr. John . manager they are work friendly, and seriously .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at your dealership is very helpful in all your

Everyone at your dealership is very helpful in all your departments! I recommend Dana Ford and continue to enjoy my relationship with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The mobile service is excellent, they come out to the

The mobile service is excellent, they come out to the house and do the oil change right there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

they are always so helpful and courteous.

they are always so helpful and courteous. Everyone in the service department goes above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best service ever you guys did a great job.

Best service ever you guys did a great job. Keep up the good work. I will always bring my vehicle vehicles to Dana Ford and Lincoln. Thank you for an amazing opportunity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.