Guess Buick GMC / Guess Ford, Inc.

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    October 1, 2019

    Idk could of been better had issues I guess I was helped out but than had issues with services they did try to fix issues hopefully everything works out

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    March 23, 2017

    Very helpful, contacted me right away about my credit app and vehicle inquiry. Asked questions to try to get me into a car that I wanted. Did not buy from... them as they were a little over priced but very grateful for all their help and understanding.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • July 16, 2015

    My family has purchased several cars from Guess over many years. I just purchased a 2015 Ford Taurus and my brother purchased a 2014 Ford Taurus. Kate... Poole was our sales person and made the experience very convenient and hassle free. They came though for me when I had previously purchased a used 2013 Ford Escape and it had some exterior issues that were addressed to my satisfaction. All the times they needed to have my vehicle overnight they gave me a great rental vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 18, 2016

    Ray is the best! Very comfortable experience, best treatment and service I've ever had in 22 years of buying vehicles... In fact I went to purchase an... inexpensive HD truck for me, and left with the truck, and a beautiful car for my wife as well the same day! Ray has also followed up w several calls to make sure we are happy w the vehicles. Never had such nice people to deal with and the warranties are very extensive covering many things not normally covered on used cars. Can't say enough positives about this dealership, and will definitely be back again! Thank you Ray!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 18, 2015

    This was my first experience with Guess Ford and I cannot say enough about the exceptional customer service! Dennis helped find the perfect car for me... - even though it wasn't what I originally went in to see, he sold me a car that made more sense for my expectations and needs and I couldn't be happier!! I LOVE my 2013 Ford Focus Titanium!! I would certainly recommend Guess Ford for anyone looking to purchase a new or used vehicle - with their pre-own certified warranty's they can't be beat! No hassle on pricing or financing - such a relaxing and enjoyable process! They have definitely gained my loyalty and I will purchase from them again in the future!! Thank you Dennis and Scott!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 10, 2015

    it was very nice no pressure t buy explained new devices to me in detail

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 15, 2015

    when buying sales in the name of katie pool she took the time to explain the numbers and time that we could choose what was right for us

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 26, 2014

    no pressure ,great sales lady,very nice facility.I would tell anybodyto go there

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 29, 2014

    Very helpful staff. Helped me find a Deal on a vehicle that fit what I wanted, rather than push something more expensive on me ,like many Dealers do.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 27, 2014

    Kate Poole really knows her job and she honestly tries to get you the best vehicle and rate for you!!! The whole Guess company is really great and I would... recommend them to anyone!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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