Guess Motors/ Guess Ford Inc.

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Valve cover leaking oil as is the turbo as well as oil being overfilled.

Thank you for taking the time to share your feedback. We truly understand how frustrating vehicle issues—especially recurring warning lights—can be, and we empathize with the inconvenience this caused you. While both visits involved a check engine light, each visit revealed different fault codes and underlying concerns, which required separate diagnostic processes. Diagnostics are not simply a “scan and clear” service; they involve systematic testing, analysis, and verification to accurately identify the cause of each issue. Especially with older vehicles, it is not uncommon for multiple, unrelated faults to occur over time. Our diagnostic fee reflects more than just the time spent on your vehicle during that visit. It supports the training, certification, tools, and resources required to ensure our technicians can accurately diagnose and repair vehicles to a professional standard. We take great pride in the quality and integrity of our work, and proper diagnostics are essential to avoiding unnecessary repairs and ensuring long-term reliability. We value every customer and always strive to be transparent and fair while maintaining the standards that allow us to deliver dependable service. We appreciate your understanding and the opportunity to explain our process. If you would like to discuss this further, we welcome you to contact us directly.

Thank you for being a loyal customer! We’re happy to hear your experiences have been quick and easy, and that Phil took great care of you. We appreciate the great review and look forward to seeing you again!

Thank you for your review. We’re sorry that resolving the heater issue on your 2021 Canyon required multiple visits. We understand how frustrating that can be and appreciate your patience while our team worked through the repair. Your feedback is important to us.

Thank you for the kind review! We’re glad to hear that Mike Gleich made your experience easy and convenient. We’ll be sure to pass along your compliments to him. We truly appreciate your business and look forward to helping you again in the future.

Thanks for the great review! We’re proud of our team and our dealership experience, and we’re glad it showed during your visit. We appreciate you stopping by and look forward to helping you again in the future!

Thank you so much for your continued support! Helping you with your third vehicle purchase truly means a lot to our entire team. We’re grateful for your trust and are always here whenever you need us.

Thank you for your continued trust in Guess Motors! We’re so glad to hear Dennis took great care of you again. We truly appreciate the recommendation and look forward to seeing you next time!

Thank you so much! We truly appreciate the kind words and the A+ rating. Keeping our customers informed is important to us, and we’re grateful for your support!