DeFOUW Automotive

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

DeFOUW Automotive Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 1999

DeFOUW Automotive - Chevrolet | BMW of Lafayette, IN has a truly impressive selection of new and used vehicles for you t

...

o choose from and is ranked the #1 GM Certified Pre-Owned Dealer in the state of Indiana. Our friendly and knowledgeable staff are ready to help you find your new, pre-owned, or certified pre-owned vehicle. Visit us and see our entire inventory at DeFouw.com!

"Discover The DeFOUW Difference!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
542 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 20, 2020

    It was a very pleasant buying experience from setting up my appoint to meeting sales staff that walked with me in the cold, rain ,and wind waiting for... me to pick ..all questions were answered they put me in a very nice truck with a great finance team .. Staff was well prepared and knew there product ...over was a great experience would definitely be recommended..

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    Dealer Response

    Ed, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We... are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Defouw Chevrolet Team

  • 5.0 out of 5
    January 19, 2020

    My wife and I were greeted by friendly staff and was helped by Joe Atkinson. There was absolutely no sales pressure to buy. Even though we mentioned... that we were also looking at another vehicle at a different dealer, Mr. Atkinson says very understanding and helpful. Once we decided to purchase the vehicle, the entire sales process went very smoothly. We would definitely recommend Bill Defouw Chevrolet and Mr. Atkinson to anyone who is looking for either a new or used vehicle.

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    Dealer Response

    We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The ...Defouw Chevrolet Team

  • September 3, 2019

    I recently purchased a new BMW from Roger Salazar. He was easy to work with, and made the overall experience one to remember. So far I love my new car,... and would definitely buy through Roger again someday.

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    Dealer Response

    Thank you John for taking the time to let us know about your experience with Roger and our team! We appreciate the opportunity and look forward to wor...king with you again! Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com

  • 5.0 out of 5
    January 15, 2020

    I want to thank everyone at DeFouw for your assistance. I recently lost my husband and this is the first time I have ever had to purchase a car by myself.... Ron was extremely helpful , answered all my questions. Don explained everything so I understood. And I thank Greg who guided me through the process. If I ever need a car again DeFouw is the only place I will go. Thank you all so much!! Cindy Smart

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    Dealer Response

    Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working ...with you or anyone you might send our way in the future. - DeFouw Chevrolet Team

  • 5.0 out of 5
    January 11, 2020

    DeFouw BMW has an exceptional sales team working quick and smooth. Roger Salazar took care of me making whole process to get my new 2019 x4 really comfortable... I highly recommend.

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    Dealer Response

    I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with ...a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, The Defouw Chevrolet Team

  • 5.0 out of 5
    January 11, 2020

    5 star on all the categories. DeFouw BMW has an exceptional sales team. Roger Salazar took care of me making whole process to get my new x4 so fast... and smooth. I highly recommend. Thank you!

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    Dealer Response

    Thank you for the five-star rating, Juan! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, ...take care! Sincerely, The Defouw Chevrolet Team

  • 5.0 out of 5
    January 7, 2020

    Chad did a great job, a pleasure to work with, I appreciate all his efforts. Buying from long distance can be a concern but not with Chads level of service,... his care, concern and attention to my needs was appreciated.

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    Dealer Response

    We are pleased to hear that you had an excellent experience with Chad and the rest of our team. We would like to sincerely thank you for your business... and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Defouw Chevrolet Team

  • 5.0 out of 5
    December 31, 2019

    Can’t say enough about Pam Strain and the DeFouw team. Pam was easy to work with and worked hard to find the best car for my needs. She provided me with... great insight and information about the various models I was interested in and then worked diligently to locate the right car for me. Pam made the car searching/buying experience easy and pleasant and I would recommend her to anyone looking to purchase a new car in the future!

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    Dealer Response

    Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough... to make your purchase completely painless. Sincerely, The Defouw Chevrolet Team

  • 5.0 out of 5
    December 22, 2019

    Pam Strain is a god sent and did everything she could to help a giyvdown on his luck and got me in a new car and out of a bad situation! She did everything... she could to ensure she protected my best interest and am was able to work a deal that was a win win for not only men but also the dealership! Be glad shes apart of your team as she works with her customers and has the do whatever it takes attitude to make her customers happy! It was a pleasure working with her and look forward to maybe doing another deal in the near future as my wife now wants a new car!

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    Dealer Response

    Thank you for the feedback, Kevin! Pam provides amazing customer service and does a great job of finding the perfect vehicles for our customers. We tr...uly appreciate your business! Sincerely, Brayton Taylor | Customer Care Advocate | btaylor@defouw.com

  • 5.0 out of 5
    December 22, 2019

    Pam knew exactly what my situation was and did everything possible to find a solution to my problem, she did a tremendous job and worked for a month to... get me what I needed and to find a payment that fit my budget. I felt Pam worked hard for me and made it personal and felt she did everything in her power to make this a win win for both me and my situation and the dealership. I couldn't be more thankful for her and Defouw for working so hard to get me in a car when I am a man down on his luck and made it work out! Be glad Pam is on your team as she is a tremendous help to her customers

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    Dealer Response

    Thank you for the feedback, Kevin! Pam provides amazing customer service and does a great job of finding the perfect vehicles for our customers. We tr...uly appreciate your business! Sincerely, Brayton Taylor | Customer Care Advocate | btaylor@defouw.com

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