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Bob Grimm Chevrolet, Inc.

(399 reviews)
Visit Bob Grimm Chevrolet, Inc.
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
(855) 349-3989 (855) 349-3989

Reviews

(399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Grimm Chevrolet, Inc. from DealerRater.

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Clean facilities

Got my car in and had a driver take me to work. they had the oil change and had it washed and cleaned up before lunch. I love that my car gets washed. Its worth it! Thanks.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words!

Wonderful waiting room while car was being service

The reason I came there to buy my 2013 Impala was I have known Tony and Kathy for many years , I feel they are my friends and that I can trust them from start to finish , this also applies to Jim Martin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ivan so nice to have you as part of the Bob Grimm Family!

Convenient, easy and reasonably priced maintenance

Dropped off my Traverse, got a ride to work; they rotated tires and changed the oil. They called when they were done and washed the vehicle before pickup. Can't be any easier and reasonably priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We do try to make your experience quick & easy.

Nice people make the services being done easy

Really nice people Had my oil changed, they told me it would be done by 4:00, got there around 3:45 and my car was done, they also washed it and cleaned the interior didn't expect that but what a nice touch thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Scott, Thanks for the kind words!

Great place to shop for cars and trucks.

I get treated very well by all of the People that work at Bob Grimms I could not ask for any better service at Grimms .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

So glad to hear!

2000 Chevy S10

Another perfect job! You provided the same level of courtesy and customer service with my beat-up, 115,000+ mile, 2000 Chevy S10, that you do with Marvis' new Chevy Cruze! Keep up the great work. David Wayne Dickinson 12/3/13

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

David, It is a pleasure to have you!

GREAT SERVICE!!!!!!!!!!!!!!

Very satisfied--They did a great job finding the problems on my truck and repairing them. I could not have ask for more or better service!!!!!!!! Many thanks to Jimmy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Happy to have you as our guest!

GREAT SERVICE--VERY GOOD PEOPLE TO DEAL WITH!!!!!!

Took truck in for warranty work--they gave me vehicle to drive and did a great job on my truck--I FEEL THEY WENT ABOVE AND BEYOND TO FIX MY TRUCK AND KEEP ME HAPPY--VERY HAPPY WITH JIMMY(SERVICE WRITER)--GREATTTT CUSTOMER SERVICE!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much.

Wonderful experience

I purchased a new Equinox from Lucy. When I came to Grimm's I was also considering a Nissan Rogue. Lucy's friendliness, honesty, no pressure approach was wonderful and her knowledge of the product was the winning touch. I never even went and looked at the Rogue. A wonderful experience and I recommend Bob Grimm to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Glad to hear it! Thank you so much for choosing Bob Grimm Chevrolet!

Continued to follow up after the sale!

We purchased a new Buick from Lucy Elliott at her former dealership and had a very pleasant, professional experience. Even though she has changed dealer locations, she has continued to follow up after the sale making sure we are happy with our purchase. We have reffered two other prospects to Ms. Elliott and will continue to do so because of her committment to serving the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much, and we look forward to serving you now and in the future!