Sam Leman Dodge Chrysler Jeep RAM Fiat -

This Sam Leman location dont care about customer needs. All they want is sell cars. Spent days on conversation with salesman Alec explaining that we dont need to drill holes to the front bumper for a license platye bracket. We are planning to relocate to Florida where the front plate isnt requried. Agred on the purchasing price and did setup an appoitment. Befor living to that dealer which is 2 hours away I sent a message to Alec making sure nobody put holes to the bumper and he said that somebody drilled holes and put the front bracket.. I was shocked. Its unprofessional for a dealer work this way. You guys need sell tractors, not brand new cars. This is fifth time wea re buying a brand new vehicle and previosly all dealers listened to us and weve got all vehicles without front plate brackets, until now with Sam Leman in Morton, IL. Highly dissapointed with this dealer.

I do not recommend to buy any vehicle from Sam Leman Morton, IL as they don’t care about customer needs. All they want is just sell their cars. Spent numerous amount of time looking at the right car for us and finally found a brand new dodge hornet, specially without front bracket plate mounted to the bumper. We are relocating to other state where the front plate isn’t required and this particular car looks nicer without the front plate. To install the front plate it requires to drill holes in the bumper. I mentioned that we want a brand new vehicle without a front plate bracket several times. We agreed at the price and setup an appointment with salesman Alec. He knew about our needs as I mentioned it to him several times. On the appointment day to make sure before our 2 hours trip I messaged him to check about our agreement and he responded back that someone drilled holes to the bumper and installed the front plate.. I was shocked. We spent so much time to talking about it and finally they did opposite. They don’t listen to their customers and don’t care about your needs. Don't spend your time with Sam Leman Morton. Go to other dealer.

Would not buy from again, they literally get you in every way financially that they can!

Excellent salesmanship, manager awareness, and over all great experience. Purchased a 2023 Rubicon and the team went above expectations to get me what i needed. Alec was not only professional but overall helpful in making this a good experience, since I had to purchase a vehicle due to mine being totaled in an accident. Highly recommend this dealership and my salesman.

Great experience, if you are in the market for a vehicle stop by and see Alec. Very nice young man with an attentiveness to detail. This dealership takes pride in only supplying quality vehicles, we will visit again.

They are sneaky sales representatives and service advisors, service tells me word for word out of multiple of their mouths that if I brought my own tires in they would install them for me due to them not even being able to get my size(this was told to me multiple times within 2 months and I’ve gotten an oil change and got told the same exact thing!!! get the tires and everything I need and the ASSISTANT MANANGER wants to he completely xxxxxxx use language he shouldn’t even be using at work especially as an assistant but your hiding behind a phone acting all tuff won’t talk all that to my face🤡 but aye I guess your an assistant for a reason you don’t do your job good enough or respect your customers to be any higher let along assistant, you need to go back to training with your clueless disrespectful xxx self!!! Yall nothing but bad for business, overcharge, don’t even do your simple jobs your hired to do, and lie straight to the customers face. Go ahead and hide behind those phones like yall good at. they don’t check and run their cars through an inspection before selling you anything, and hide all the little things you wouldn’t see at a first inspection, I purchased a 2019 dodge charger R/T had a bent rim which cost me $2,000, wrong fluids were put in my car and they failed to inspect the car and make sure right fluid was in, cost me another $250, all just a run for the money in your pockets don’t really care about helping the customers. Then let’s talk about my new 2020 scat pack charger they did the same thing, didn’t check or replace fluids, left my coolant almost empty Won’t be bringing anymore of my business back nothing but lies scams and people half xxx thier jobs and get away with it. Jokes jokes jokes🤡🤡🤡🤡

Rob was awesome to work with on the purchase of our new Pacifica the whole process was smooth and very pleasant!!

I recently purchased a new truck from Noah. He was excellent to work with! I will certainly be back for future purchases.

Ted and Tom made me a great deal on my first new truck, Great Experience

I had terrible experience buying ram 1500 from this dealership. I came from out of state to buy 2025 Ram1500. The finance manager forcibly added extended warranty to the loan amount and when I absolutely refused, he told me to call him back next week and he will cancel the warranty and get me the refund. It’s been over two and half months, still have not received the refund. When I bought the truck, it had check engine light on and I was told that it’s due to bad battery as vehicle has been on lot for sometime. They changed the battery and assured me that everything is absolutely normal. Still engine light comes on time to time and I’m dealing with local dealership to get it fixed. When I went to local DMV to get vehicle registered, I came to know that they charged me almost $800 more in sales taxes than they should have. You cannot trust anyone in this dealership.