Reviews
Would not buy from again, they literally get you in every
Would not buy from again, they literally get you in every way financially that they can!
Would not buy from again, they literally get you in every
Would not buy from again, they literally get you in every way financially that they can!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback, and we sincerely apologize for your experience. We strive to provide transparent and fair pricing, and it's concerning to hear that you felt taken advantage of. We take your concerns seriously and would appreciate the opportunity to address them. Please feel free to reach out directly so we can better understand the situation and work towards a resolution. Your satisfaction is important to us, and we want to make things right.
Excellent salesmanship, manager awareness, and over all
Excellent salesmanship, manager awareness, and over all great experience. Purchased a 2023 Rubicon and the team went above expectations to get me what i needed. Alec was not only professional but overall helpful in making this a good experience, since I had to purchase a vehicle due to mine being totaled in an accident. Highly recommend this dealership and my salesman.
Excellent salesmanship, manager awareness, and over all
Excellent salesmanship, manager awareness, and over all great experience. Purchased a 2023 Rubicon and the team went above expectations to get me what i needed. Alec was not only professional but overall helpful in making this a good experience, since I had to purchase a vehicle due to mine being totaled in an accident. Highly recommend this dealership and my salesman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the outstanding review! We're glad Alec and the team were able to make your experience smooth and positive, especially under such tough circumstances. It’s great to hear they went above and beyond to help you get into your 2023 Rubicon. We truly appreciate your recommendation and thank you for choosing Sam Leman Morton!
Great experience, if you are in the market for a vehicle
Great experience, if you are in the market for a vehicle stop by and see Alec. Very nice young man with an attentiveness to detail. This dealership takes pride in only supplying quality vehicles, we will visit again.
Great experience, if you are in the market for a vehicle
Great experience, if you are in the market for a vehicle stop by and see Alec. Very nice young man with an attentiveness to detail. This dealership takes pride in only supplying quality vehicles, we will visit again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're glad to hear that Alec provided a great experience and that you appreciate the quality of our vehicles. We truly value your business and look forward to assisting you again in the future. Enjoy your new vehicle!
They are sneaky sales representatives and service
They are sneaky sales representatives and service advisors, service tells me word for word out of multiple of their mouths that if I brought my own tires in they would install them for me due to them not even being able to get my size(this was told to me multiple times within 2 months and I’ve gotten an oil change and got told the same exact thing!!! get the tires and everything I need and the ASSISTANT MANANGER wants to he completely xxxxxxx use language he shouldn’t even be using at work especially as an assistant but your hiding behind a phone acting all tuff won’t talk all that to my face🤡 but aye I guess your an assistant for a reason you don’t do your job good enough or respect your customers to be any higher let along assistant, you need to go back to training with your clueless disrespectful xxx self!!! Yall nothing but bad for business, overcharge, don’t even do your simple jobs your hired to do, and lie straight to the customers face. Go ahead and hide behind those phones like yall good at. they don’t check and run their cars through an inspection before selling you anything, and hide all the little things you wouldn’t see at a first inspection, I purchased a 2019 dodge charger R/T had a bent rim which cost me $2,000, wrong fluids were put in my car and they failed to inspect the car and make sure right fluid was in, cost me another $250, all just a run for the money in your pockets don’t really care about helping the customers. Then let’s talk about my new 2020 scat pack charger they did the same thing, didn’t check or replace fluids, left my coolant almost empty Won’t be bringing anymore of my business back nothing but lies scams and people half xxx thier jobs and get away with it. Jokes jokes jokes🤡🤡🤡🤡
They are sneaky sales representatives and service
They are sneaky sales representatives and service advisors, service tells me word for word out of multiple of their mouths that if I brought my own tires in they would install them for me due to them not even being able to get my size(this was told to me multiple times within 2 months and I’ve gotten an oil change and got told the same exact thing!!! get the tires and everything I need and the ASSISTANT MANANGER wants to he completely xxxxxxx use language he shouldn’t even be using at work especially as an assistant but your hiding behind a phone acting all tuff won’t talk all that to my face🤡 but aye I guess your an assistant for a reason you don’t do your job good enough or respect your customers to be any higher let along assistant, you need to go back to training with your clueless disrespectful xxx self!!! Yall nothing but bad for business, overcharge, don’t even do your simple jobs your hired to do, and lie straight to the customers face. Go ahead and hide behind those phones like yall good at. they don’t check and run their cars through an inspection before selling you anything, and hide all the little things you wouldn’t see at a first inspection, I purchased a 2019 dodge charger R/T had a bent rim which cost me $2,000, wrong fluids were put in my car and they failed to inspect the car and make sure right fluid was in, cost me another $250, all just a run for the money in your pockets don’t really care about helping the customers. Then let’s talk about my new 2020 scat pack charger they did the same thing, didn’t check or replace fluids, left my coolant almost empty Won’t be bringing anymore of my business back nothing but lies scams and people half xxx thier jobs and get away with it. Jokes jokes jokes🤡🤡🤡🤡
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Rob was awesome to work with on the purchase of our new
Rob was awesome to work with on the purchase of our new Pacifica the whole process was smooth and very pleasant!!
Rob was awesome to work with on the purchase of our new
Rob was awesome to work with on the purchase of our new Pacifica the whole process was smooth and very pleasant!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're thrilled to hear that Rob made the purchase of your new Pacifica smooth and enjoyable. At Sam Leman Morton, we strive to provide a pleasant and hassle-free experience for all our customers. Congratulations on your new vehicle, and we look forward to assisting you again in the future!
I recently purchased a new truck from Noah.
I recently purchased a new truck from Noah. He was excellent to work with! I will certainly be back for future purchases.
I recently purchased a new truck from Noah.
I recently purchased a new truck from Noah. He was excellent to work with! I will certainly be back for future purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're delighted to hear that Noah provided excellent service and made your truck-buying experience a positive one. Your trust means a lot to us, and we look forward to assisting you again with future purchases at Sam Leman Morton. Enjoy your new truck!
Ted and Tom made me a great deal on my first new truck,
Ted and Tom made me a great deal on my first new truck, Great Experience
Ted and Tom made me a great deal on my first new truck,
Ted and Tom made me a great deal on my first new truck, Great Experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're thrilled to hear that Ted and Tom helped you get a great deal on your first new truck. We're glad to know it was a great experience, and we look forward to assisting you again at Sam Leman Morton! Enjoy your new truck!
I had terrible experience buying ram 1500 from this
I had terrible experience buying ram 1500 from this dealership. I came from out of state to buy 2025 Ram1500. The finance manager forcibly added extended warranty to the loan amount and when I absolutely refused, he told me to call him back next week and he will cancel the warranty and get me the refund. It’s been over two and half months, still have not received the refund. When I bought the truck, it had check engine light on and I was told that it’s due to bad battery as vehicle has been on lot for sometime. They changed the battery and assured me that everything is absolutely normal. Still engine light comes on time to time and I’m dealing with local dealership to get it fixed. When I went to local DMV to get vehicle registered, I came to know that they charged me almost $800 more in sales taxes than they should have. You cannot trust anyone in this dealership.
I had terrible experience buying ram 1500 from this
I had terrible experience buying ram 1500 from this dealership. I came from out of state to buy 2025 Ram1500. The finance manager forcibly added extended warranty to the loan amount and when I absolutely refused, he told me to call him back next week and he will cancel the warranty and get me the refund. It’s been over two and half months, still have not received the refund. When I bought the truck, it had check engine light on and I was told that it’s due to bad battery as vehicle has been on lot for sometime. They changed the battery and assured me that everything is absolutely normal. Still engine light comes on time to time and I’m dealing with local dealership to get it fixed. When I went to local DMV to get vehicle registered, I came to know that they charged me almost $800 more in sales taxes than they should have. You cannot trust anyone in this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Beware out of state buyers.
Beware out of state buyers. I had questions after purchase. I called with no answers, I emailed and after several attempts my email came back rejected, I was blocked. I was owed $60 for funds they were supposed to pay and I was trying to collect. I tried to get in touch with my sales person and finance And neither one returned my call. I already paid too much in interest rate, that was my fault but the car had everything I wanted in a vehicle. I drove almost 3 hours to pick it up and they won’t pay what they owe me?? Then block me from email and don’t take my call?? POOR VERY POOR
Beware out of state buyers.
Beware out of state buyers. I had questions after purchase. I called with no answers, I emailed and after several attempts my email came back rejected, I was blocked. I was owed $60 for funds they were supposed to pay and I was trying to collect. I tried to get in touch with my sales person and finance And neither one returned my call. I already paid too much in interest rate, that was my fault but the car had everything I wanted in a vehicle. I drove almost 3 hours to pick it up and they won’t pay what they owe me?? Then block me from email and don’t take my call?? POOR VERY POOR
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
I bought a new 2019 RAM truck.
I bought a new 2019 RAM truck. It took over 4 hours of 'haggling' to finally arrive at a price, but what was worse was that it took over 4 hours to PICK UP the truck at a later date. Not a pleasant experience. The ONLY service work was when the 'check engine' light came on. It cost me $180 for them to tell me what was wrong and over $1800 of parts and labor and it still wasn't fixed. They had to call the manufacturer who suggested they check they wiring. The service dept. found some corroded wires which they cleaned up and the truck was fine. I still had to pay the $1980 for parts that it doesn't appear that it needed. I will never do business with thi dealership again.
I bought a new 2019 RAM truck.
I bought a new 2019 RAM truck. It took over 4 hours of 'haggling' to finally arrive at a price, but what was worse was that it took over 4 hours to PICK UP the truck at a later date. Not a pleasant experience. The ONLY service work was when the 'check engine' light came on. It cost me $180 for them to tell me what was wrong and over $1800 of parts and labor and it still wasn't fixed. They had to call the manufacturer who suggested they check they wiring. The service dept. found some corroded wires which they cleaned up and the truck was fine. I still had to pay the $1980 for parts that it doesn't appear that it needed. I will never do business with thi dealership again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car