Twin City CDJR

Everyone that helped us with the purchase of my jeep was very nice and professional.

Everyone at Twin City was friendly, helpful and professional! Our car buying experience went very well. We discovered a problem as we were getting ready to drive off the lot…the electrical cord to charge our hybrid jeep was missing. Jason Clemons had a cord sent to us! Thank you, Jason, Tyrus and Matthew!

While I live in Erie PA, took a risk when Twin Cities had new a Durango I was interested in via internet stock check. Paul & Jason were easy to work with on phone pre-sale, during the sale, & post sale followup. Paul's numerous calls were made to make sure sale was timely & no problems. Paul/Twin graciously shipped back home my Stanley thermos that was left in my 'old' Durango trade in. Paperwork was also timely & complete. Very pleased with Paul's assistance & team at Twin Cities dealership. Thank you.

Improvement needed! I live and work in Indianapolis. I made an appointment on a Monday to look at a Gladiator on Wednesday afternoon. I had driven about an hour and was five minutes away when I got a call telling me that it wasn’t ready to show. I showed up anyway and it was, in fact, on a lift being maintained. I came back the next day (Thursday), drove and purchased the Jeep. I didn’t care for the whole negotiation/up-sale process but who does? I expected it. I purchased the Zeibart treatment and was told that the Gladiator would also need time to be detailed. I was told it would be ready by Tuesday. I then got a call from someone on Friday morning saying it would be ready later that day. I called back later with a question and found out that it would definitely not be ready until Tuesday. I was ok with waiting as long as a good job is done. A good job was not done. I showed up late in the day on Tuesday. The vehicle did not appear to have been detailed. The interior needed vacuuming, and the windshield needed cleaned. I found a single shot bottle of Fireball under the back seat. There were globs of concrete on the running board that were supposed to have been removed. There had obviously been zero attempt to remove them. I was handed the key. I forgot to ask if there was another key, but it would be good to know. I expressed my disappointment to the gentleman who gave me the key and he offered to have it detailed the following day and delivered to Indy. I declined. I have since removed the concrete from the running board and cleaned the vehicle like it should have been when I came to pick it up. It seemed to me like after I signed the papers, the dealership as a whole, didn’t care about my happiness with their services.

Paul was great to work with. Sales managers kept messing up the deal numbers and Paul was patient while they got their act together.

Paul Perigo was so easy to deal with! Everyone we talked to was very nice and helpful!

Professional and courteous staff, very knowledgeable! Buying process was made smooth and efficient because of the level of experience of the sales staff.

Great experience. Negotiations were quick and easy. Good selection of inventory and a very nice showroom. Very pleased.

Everyone was very helpful and informative. I would highly recommend Nate Barratt's team at Twin City Chariot Automotive Group. They understand the immense choice one makes when purchasing a vehicle and they treat you with respect and kindness.

Very accommodating to our unique needs and timing for vehicle purchase. Thank you for your assistance!