Twin City Dodge Chrysler Jeep RAM

Terrible customer service from Joe Halsema the Sales Manager. I bought a 2018 Jeep Renegade and it was in the shop within the 1st week. Needed new air... conditioning unit and lines. Got the vehicle back and now the 4WD service light is on and it won't engage into 4WD. Tried giving the vehicle back or swapping into something different. I hate the fact that I bought a new 2018, spending $30,000 and it's already having major service issues. Joe's response to me is that it is now both mine and Chase's problem. He will NOT accept the vehicle back or allow me to get something different. He threatened to tow the vehicle off his lot and that I can just deal with a repossession and the destroyed credit. No wonder Twin City has a bad wrap around town. Wish I would've read the reviews before purchasing. I will never buy or refer anyone to that dealership again. Lesson learned the hard way.

2017 Jeep rubicon not even year old. Breaks down having problem since purchased... dealership made it feel like are fault very rude and no help... under... warranty still but so rude on phone

Ask for Tom! He's great and recommends the best vehicle to fir your needs!! Bought several cars here!

I found a car listed on cars.com and it was over an hour from my home. The salesman worked with me to arrange a test drive when I was in town and worked... with me over phone and text to gather information for paperwork when I decided to purchase. The process was quick, they had the car and paperwork ready for me when I arrived. Great quality vehicle and price.

Telmon Nix was a great a sales person I had a great car buying experience

I began my car search on cars.com and knew exactly what I wanted. I looked for a while but wasn't finding anything that caught my eye until I saw the... Nissan Maxima that Twin City had for sale. It had a broken tail light and a rub (and if I'm spending 20k on a used car, it better be darn near perfect) so I passed even though it had all the upgrades I wanted. A couple months passed and Joseph Falter was still keeping in contact with me via email. I asked him if the maxima had ever been fixed (just out of curiosity) and he said yes and sent me new pictures. It looked beautiful. You could not tell that it had a rub. So the next weekend we packed up our truck and began our three hour (Yes a long way... but I want what I want) journey from KY. I test drove the car and loved it. They were very willing to work with me on the price and I feel like I received an extraordinary deal on my car (thousands less than what they sell for around Louisville). Overall I would work with them again. Thanks Joe!

Bought a beautiful Jeep Renegade! Very exciting process! Dennis Cook sold me the car and it was a quick process. Highly recommend!

I'm very pleased with my experience at Twin City Dodge and Chrysler! I have to thank salesman Brian Amburgey for his patient and determination to find... the right vehicle for me. Not once did I feel pressured, like I have at other dealerships. I felt confident that I would find exactly what I wanted and I did with. I couldn't be happier! I recommend anyone looking to purchase a new vehicle to visit Twin City Dodge and Chrysler!

These reviews are real. I am 43 years old and I have bought a lot of cars. Rick Bills is the best salesman! He went above and beyond to make this the... best experience. The rest of the staff was just as professional and helpful. No pressure at all and they treat you like a VIP. I will buy all my cars from Rick.

Beyond please with the service at Twin City Dodge. Left for the weekend with a 2015 Jeep Cherokee, and returning on Monday to finalize purchase. There... was nothing better that I could have asked for as far as customer service, pricing, and over all quality. I highly recommend doing business with them.