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Colonial Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

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I bought all three Mitsubishis from Colonial, and

I bought all three Mitsubishis from Colonial, and Colonial continues to service my vehicles. I am completely satisfied with their customer service and servicing.

I bought all three Mitsubishis from Colonial, and

I bought all three Mitsubishis from Colonial, and Colonial continues to service my vehicles. I am completely satisfied with their customer service and servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shirley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Colonial Mitsubishi. If you have any further questions, please give us a call. We're always happy to help!

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very professional they took good care of me when I was...

very professional they took good care of me when I was unable to go to the dealership chris frank was so much help with me

very professional they took good care of me when I was...

very professional they took good care of me when I was unable to go to the dealership chris frank was so much help with me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very professional and honest. They went out of their way...

Very professional and honest. They went out of their way to ensure my satisfaction with the car and deal. Friendly and welcoming like an old friend. Don’t hesitate to buy from this group of fine folks.

Very professional and honest. They went out of their way...

Very professional and honest. They went out of their way to ensure my satisfaction with the car and deal. Friendly and welcoming like an old friend. Don’t hesitate to buy from this group of fine folks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Just down home!

Jim Ferguson, and for that matter, everyone else in the dealership have been accommodating, and pleasant. It's refreshing to see good business practices blended with good motives...… They make good coffee too!

Just down home!

Jim Ferguson, and for that matter, everyone else in the dealership have been accommodating, and pleasant. It's refreshing to see good business practices blended with good motives...… They make good coffee too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Outlander Sport - 5*

I came to Jim down on my luck, upside down in a car not suitable for my driving needs. I explained my concerns of needing at least AWD and a vehcile I felt safe in and had room. Jim practically bent over backwards doing whatever he could to help me and made the buying process easier than I expected. Though my payments are high, I understand why they are as I was already upside down in previous loan, and the money I'm spending is so worth it. Jim was honest, knowledgable, and reassuring through the entire process, keeping an open line of communication. I would recommend Jim Ferguson, and Mike Good (the sales manager I worked with) to anyone and everyone! Thanks to them, I feel safe and am a much more confident driver in my brand new Mitsubishi Outlander Sport!

Outlander Sport - 5*

I came to Jim down on my luck, upside down in a car not suitable for my driving needs. I explained my concerns of needing at least AWD and a vehcile I felt safe in and had room. Jim practically bent over backwards doing whatever he could to help me and made the buying process easier than I expected. Though my payments are high, I understand why they are as I was already upside down in previous loan, and the money I'm spending is so worth it. Jim was honest, knowledgable, and reassuring through the entire process, keeping an open line of communication. I would recommend Jim Ferguson, and Mike Good (the sales manager I worked with) to anyone and everyone! Thanks to them, I feel safe and am a much more confident driver in my brand new Mitsubishi Outlander Sport!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service

Excellent customer service. Everything was great from scheduling the appointment to the actual service appointment itself. I will definitely be back for future service appointments.

Service

Excellent customer service. Everything was great from scheduling the appointment to the actual service appointment itself. I will definitely be back for future service appointments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Phenomenal Experience

Stan and Mike went above and beyond to make this purchase a very positive experience. This was the first new vehicle we've bought in 21 years and it was worth the wait.

Phenomenal Experience

Stan and Mike went above and beyond to make this purchase a very positive experience. This was the first new vehicle we've bought in 21 years and it was worth the wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Exceptional Service

I recently purchased an Outlander at Colonial. It was the best car buying experience I have ever had. I would recommend Colonial and Jim Ferguson to anyone looking for a car. I told them what I wanted and how much I wanted to pay. They delivered exactly that without pressuring me into something I didn’t want or need. Stan even paired my phone for me, showed me how to use Android Auto, and took a ride with me to show me how to efficiently use all the AWD aspects of the car (being from FL and never having driven an AWD I really needed this). I will definitely be a lifetime customer!

Exceptional Service

I recently purchased an Outlander at Colonial. It was the best car buying experience I have ever had. I would recommend Colonial and Jim Ferguson to anyone looking for a car. I told them what I wanted and how much I wanted to pay. They delivered exactly that without pressuring me into something I didn’t want or need. Stan even paired my phone for me, showed me how to use Android Auto, and took a ride with me to show me how to efficiently use all the AWD aspects of the car (being from FL and never having driven an AWD I really needed this). I will definitely be a lifetime customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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Awesome service and help

Steve helped me so much get a loan and a car that fits into my budget and reliable. He listened to what I wanted and what my concerns were. He helped me leave with a brand new car when no one else would help!!! Great experience.....i will continue my service with Steve next time I need a car and will recommend him to everyone!!!

Awesome service and help

Steve helped me so much get a loan and a car that fits into my budget and reliable. He listened to what I wanted and what my concerns were. He helped me leave with a brand new car when no one else would help!!! Great experience.....i will continue my service with Steve next time I need a car and will recommend him to everyone!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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