Reviews
This dealership goes above and beyond to make their
This dealership goes above and beyond to make their customers happy.They spend the time that is needed and answers all questions
This dealership goes above and beyond to make their
This dealership goes above and beyond to make their customers happy.They spend the time that is needed and answers all questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing how our team spent the time to answer all your questions and make your Buick Encore GX purchase seamless. We’re delighted to know we could go above and beyond for you and look forward to assisting you again.
Great response to small problems.
Great response to small problems. Always Courteous. Answered all questions. Responsive. Will return when necessary
Great response to small problems.
Great response to small problems. Always Courteous. Answered all questions. Responsive. Will return when necessary
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our prompt attention to those minor issues and for highlighting how courteous and responsive our team was. We’re glad Ron could answer all your questions during the service on your GMC Sierra 1500. We look forward to assisting you again whenever you need us.
They went above and beyond to ensure that our buying
They went above and beyond to ensure that our buying experience was first rate ! We couldn’t be happier !
They went above and beyond to ensure that our buying
They went above and beyond to ensure that our buying experience was first rate ! We couldn’t be happier !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
They were great to work with!
They were great to work with!! My wife made the initial injury for our new vehicle. On each visit and message they treated her with respect and was attentive to what she was looking for.
They were great to work with!
They were great to work with!! My wife made the initial injury for our new vehicle. On each visit and message they treated her with respect and was attentive to what she was looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Fort Madison! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
The salesman seem more interested in trying to find what
The salesman seem more interested in trying to find what we were looking for than making sure we purchased a vehicle.
The salesman seem more interested in trying to find what
The salesman seem more interested in trying to find what we were looking for than making sure we purchased a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Got me in for repairs quickly.
Got me in for repairs quickly. Had necessary parts. Mechanic Kurt Jennings was very helpful. Answered all my questions.
Got me in for repairs quickly.
Got me in for repairs quickly. Had necessary parts. Mechanic Kurt Jennings was very helpful. Answered all my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Fort Madison! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Very prompt on appointment times very polite good to go
Very prompt on appointment times very polite good to go had no issues at all
Very prompt on appointment times very polite good to go
Very prompt on appointment times very polite good to go had no issues at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Fort Madison. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Kurt went beyond.
Kurt went beyond. The whole place is just friendly. I live over hour away but I still bring my truck here because of the service.
Kurt went beyond.
Kurt went beyond. The whole place is just friendly. I live over hour away but I still bring my truck here because of the service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Fort Madison. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Local dealership fast and courteous service.
Local dealership fast and courteous service. Checked car over and notified me and showed me parts needing replacement
Local dealership fast and courteous service.
Local dealership fast and courteous service. Checked car over and notified me and showed me parts needing replacement
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Fort Madison, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Every body was nice, courteous and kept me updated with
Every body was nice, courteous and kept me updated with my service. I will be back for my next appointment
Every body was nice, courteous and kept me updated with
Every body was nice, courteous and kept me updated with my service. I will be back for my next appointment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Shottenkirk Fort Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!