Daystar Chrysler Dodge Jeep RAM

Reviews

5.0
(46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Buying a used vehicle Great service

This is our 3 vehicle we have purchased from Daystar in Malvern Mike Marshall was our salesman again and for the 3rd time he got us a great deal. We got a 2017 Jeep We couldn’t be more please Thank you Daystar and Mike Marshall !

5.0

Buying a used vehicle Great service

This is our 3 vehicle we have purchased from Daystar in Malvern Mike Marshall was our salesman again and for the 3rd time he got us a great deal. We got a 2017 Jeep We couldn’t be more please Thank you Daystar and Mike Marshall !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Fantastic

This dealership has been wonderful. They are friendly, reliable and trustworthy. Thank you to the Service department for continued good care of my Chrysler Pacifica van. I would recommend this dealership to anybody that’s looking for new car or service on their used car. Thanks Houston!!

5.0

Fantastic

This dealership has been wonderful. They are friendly, reliable and trustworthy. Thank you to the Service department for continued good care of my Chrysler Pacifica van. I would recommend this dealership to anybody that’s looking for new car or service on their used car. Thanks Houston!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Very personable.

Very personable. Worked with me. No pressure. Good deal. Courteous. Treated with respect. Explained vehicles as needed

5.0

Very personable.

Very personable. Worked with me. No pressure. Good deal. Courteous. Treated with respect. Explained vehicles as needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Danny took my order what seems years ago for my Durango

Danny took my order what seems years ago for my Durango Hellcat, after a LOT of waiting it finally showed up. They offered me fair prices for my trade and got me in and out in record time. I HIGHLY recommend this dealership if youre looking to purchase a new car!!!

5.0

Danny took my order what seems years ago for my Durango

Danny took my order what seems years ago for my Durango Hellcat, after a LOT of waiting it finally showed up. They offered me fair prices for my trade and got me in and out in record time. I HIGHLY recommend this dealership if youre looking to purchase a new car!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Honest and true dealership

Paul was a great Salesman. He was honest and straightforward which is hard to find nowadays. The car arrived and looked even better than the pictures!

5.0

Honest and true dealership

Paul was a great Salesman. He was honest and straightforward which is hard to find nowadays. The car arrived and looked even better than the pictures!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Daystar delivers

Bought a used Jeep Wrangler from Daystar and Tom. The staff was low key and no pressure. they worked to get me the best value for my trade in and made the experience great. I would recommend looking them up and see what they have if you are in the market for a used or new car.

5.0

Daystar delivers

Bought a used Jeep Wrangler from Daystar and Tom. The staff was low key and no pressure. they worked to get me the best value for my trade in and made the experience great. I would recommend looking them up and see what they have if you are in the market for a used or new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

The staff was great!

The staff was great! Very knowledgeable, friendly, and helpful. We had a wonderful experience. They were very low pressure and accommodating. I highly recommend them.

5.0

The staff was great!

The staff was great! Very knowledgeable, friendly, and helpful. We had a wonderful experience. They were very low pressure and accommodating. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Amazing!

The customer service is amazing! They really try to make it simple and easy! Very clean professional and inviting! The drive is well worth it. If you are thinking of buying definitely suggest giving them a visit!

5.0

Amazing!

The customer service is amazing! They really try to make it simple and easy! Very clean professional and inviting! The drive is well worth it. If you are thinking of buying definitely suggest giving them a visit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for this 5 star review! Making the deal simple and easy for our customers is very important to us. It was a pleasure doing business with you, and we hope to see you again in the future!

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5.0

Awesome experience

Quick and clean transaction. Manager Dan M. worked with me from start to finish. He found exactly what I was looking for in a new Jeep and worked thru the numbers meeting my strict budget. Took the drive from Kent Ohio to Malvern. The dealership was clean and everyone kept social distancing while wearing masks during our visit. I never once felt uneasy due to the pandemic. John B. took me, and my ride to the dealership, on a test drive explaining the car options in detail ensuring a safe test and drive home. The financing was probably the quickest (and least stressful) process in all my years buying a vehicle without strong-arming pressure tactics. While I was in with financing, John B. showed and started/reved an awesome Charger to keep them entertained while waiting. A great group of people who I felt a quick connection with. Real Down home folks who care what their potential and current customers need. I highly recommend doing business with them even tho they are off the beaten path but that shouldn't deter doing business with them. Tell them what you need and looking for and they will deliver. They did not play those irritating games other dealerships think they are being cute with while wasting your time. Straight forward honest dealings. (I've bought 7 cars in my life)

5.0

Awesome experience

Quick and clean transaction. Manager Dan M. worked with me from start to finish. He found exactly what I was looking for in a new Jeep and worked thru the numbers meeting my strict budget. Took the drive from Kent Ohio to Malvern. The dealership was clean and everyone kept social distancing while wearing masks during our visit. I never once felt uneasy due to the pandemic. John B. took me, and my ride to the dealership, on a test drive explaining the car options in detail ensuring a safe test and drive home. The financing was probably the quickest (and least stressful) process in all my years buying a vehicle without strong-arming pressure tactics. While I was in with financing, John B. showed and started/reved an awesome Charger to keep them entertained while waiting. A great group of people who I felt a quick connection with. Real Down home folks who care what their potential and current customers need. I highly recommend doing business with them even tho they are off the beaten path but that shouldn't deter doing business with them. Tell them what you need and looking for and they will deliver. They did not play those irritating games other dealerships think they are being cute with while wasting your time. Straight forward honest dealings. (I've bought 7 cars in my life)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the review! It was a pleasure doing business with you. We hope to see you again in the future! Hope you're enjoying that new Jeep!

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1.0

posted vehicle not available, but is still listed

At the very least, they made contact and said they sold the vehicle, a week later the same vehicle is still posted.

1.0

posted vehicle not available, but is still listed

At the very least, they made contact and said they sold the vehicle, a week later the same vehicle is still posted.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

This vehicle was in fact sold when we contacted you. The person who bought it lived in Maryland, and it took them over a week to come to Ohio to get the truck. Therefore, the vehicle remained in our system until it was actually delivered to the customer. We are unable to take the vehicle out until it has left our lot. Sorry for any confusion!

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