Open Road Chevrolet

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
322 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • December 3, 2014

    I have to recognized that your team is very special and always ready to perform there job with courteous and professional attention to clients. I'm one... of those difficult clients but my loyalty is because they have an amazing Customer Service. Thank you everyone!!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 2, 2020

    We had an excellent experience with the open road Chevrolet staff specially UJU, she help us a lot to get the car we wanted. I will recommend her to my... friend. Thank you

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 11, 2016

    I had an excellent experience with Multi Subaru staff. ( Address : 2675 US-22, Union, NJ 07083 Phone:(908) 686-2800 ) I was looking at a used car under... 12000 - a tough task to find a good SUV car in that range Steve found a Nisaan Rogue from teh stock. Car was really nice and in excellent condition. Their service work shop had made it like new. Steve Subaru in sales worked with his manager and gave me an excellent offer on price. He has a Knack to attend customers, be concerned about their choices and pain points. He strives his best to deliver solutions. After paying deposit, i drive the car 2nd time and somehow i felt that side rear window was too small to look at the side lane while changing lanes. And i stalled. Steve helped me giving very good suggestion based on his experience. Anthony Izzo ( Manager of Multi Chevy ) was also very co operative and made me talk to their service engineer to provide me some insights into mirror fixing. Overall experience of working with them was super nice. Though i bugged them couple of times , every time they were very patient and tried to help even though Nisaan was not their speciality. I strongly recommend to work with Steve Subaru at Address : 2675 US-22, Union, NJ 07083 Phone:(908) 686-2800

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2020

    I recently bought a 2020 Traverse from this dealership. Uju my Sales lady was more than awesome . I recommend her to my family and friends. She is simply... the best!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2019

    I have been shopping around for a new chevy suburban for about 5 months. I have been to 6 different chevy dealers and all these other dealers were trying... to rip me off. I came across OPEN ROAD CHEVY and the deal they were giving me didnt make sense considering all other dealers prices were extremely high. once i got to dealership i met with jose my salesman. All i can say is THANK YOU. Best experience ever got the top of line suburban and got a great deal. Jaime the sales manager and jose just gained anotherclient for life. Made my dream come true. Also dealership has a big selection of vehicles. Guys thanks for setting my truck up

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 22, 2019

    GO SOMEWHERE ELSE.... WARNING!!! PLEASE STAY AWAY FROM THIS DEALERSHIP'S SERVICE DEPT. THE SERVICE REPS ARE LIARS AND THE TECHS HAVE DIFFICULTY PROPERLY... DIAGNOSING PROBLEMS.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    February 19, 2019

    The worse very unprofessional I brought my car into this facility 3 times for the same problem and the end result was the same every time. Then charge... the warranty company all that money for work they had suppose to had fix.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    January 10, 2019

    I currently lease a truck from here (was Multi Chevrolet when I leased), that experience was a bit of a clown-show, but ultimately I gave them a 4-star... review because they made good by giving me a good deal in the end. I am changing the review because twice now, they’ve lured me in with phone calls and emails about deals and when I get there, they claim those deals dont exist (even-though I have electronic correspondence that says otherwise). I would highly recommend NOT going there. Plenty other dealerships around.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    November 23, 2018

    We worked with Hassane to buy our Suburban from Open Road. He was easy going, not pushy. We were happy to give him our business.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 12, 2018

    I recently went to Open Road Chevrolet to get my oil changed. I was a Multi Chevrolet customer and went to Open Road after they bought out Multi.  The... last time I went for an oil change I suspected they didn't actually change the oil, but had no real proof. So this time I marked the oil filter, after the job was done my old filter was still on the car. After I complained they did give me my money back and offered to do the job for free while I watched, but by this time I didn't want them touching my car and left. I WOULD NOT RECOMMEND THEM TO MY WORST ENEMY!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
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