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Open Road Chevrolet

(348 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mattison at Open Road Chevrolet went above and beyond to

Mattison at Open Road Chevrolet went above and beyond to make my car buying experience very pleasant. I wanted a specific used car and he made sure I got exactly what I wanted. Very grateful!

Mattison at Open Road Chevrolet went above and beyond to

Mattison at Open Road Chevrolet went above and beyond to make my car buying experience very pleasant. I wanted a specific used car and he made sure I got exactly what I wanted. Very grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This was one of the best car buying experiences I have

This was one of the best car buying experiences I have had. I highly recommend this dealership.

This was one of the best car buying experiences I have

This was one of the best car buying experiences I have had. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The staff was prompt and caring; and the salesperson

The staff was prompt and caring; and the salesperson (Wadley Corneilli) was able to thoroughly accommodate my needs ....satisfied.

The staff was prompt and caring; and the salesperson

The staff was prompt and caring; and the salesperson (Wadley Corneilli) was able to thoroughly accommodate my needs ....satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Carlos Polanco Is a number one sales consultant in the

Carlos Polanco Is a number one sales consultant in the market now the best in the best

Carlos Polanco Is a number one sales consultant in the

Carlos Polanco Is a number one sales consultant in the market now the best in the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, Thank you for the fantastic five-star review! We're thrilled to hear you had a stellar experience at Open Road Chevrolet.

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Working with Wally for over four years has been an

Working with Wally for over four years has been an absolute pleasure. His dedication, professionalism, and consistent commitment to me as his customer is a satisfaction and set him apart. His product knowledge is unmatched, and his ability to build lasting relationships is commendable. I wholeheartedly recommend Wally for his exceptional service over the years. Thank you again Gail Ford

Working with Wally for over four years has been an

Working with Wally for over four years has been an absolute pleasure. His dedication, professionalism, and consistent commitment to me as his customer is a satisfaction and set him apart. His product knowledge is unmatched, and his ability to build lasting relationships is commendable. I wholeheartedly recommend Wally for his exceptional service over the years. Thank you again Gail Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Gail, Thank you for taking the time to share your wonderful experience working with Wally over the past four years. We're delighted to hear that his dedication, professionalism, and consistent commitment have made your interactions a pleasure.

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GO TO OPEN ROAD CHEVROLET

Robert was a dream to work with, he really embodies and cultivates the human experience. Car shopping and dealerships can be daunting and stressful times for people; I can confirm from my personal previous experience thinking about needing to get a new car and the end of my lease only created fear and anxiety. Not only did Robert make me feel welcome and comfortable, he was willing to go above and beyond to make that happen; including speaking to my dad, mostly, to start the facilitation of the process. I honestly think that most people would be annoyed or not even pretend or try to understand. My only wish is that I have an endless supply of money to just keep buying cars from Open Road Chevrolet and Robert specifically until I make Beyonce money, I'll be telling anyone who will listen to run to Open Road and ask for Robert B.

GO TO OPEN ROAD CHEVROLET

Robert was a dream to work with, he really embodies and cultivates the human experience. Car shopping and dealerships can be daunting and stressful times for people; I can confirm from my personal previous experience thinking about needing to get a new car and the end of my lease only created fear and anxiety. Not only did Robert make me feel welcome and comfortable, he was willing to go above and beyond to make that happen; including speaking to my dad, mostly, to start the facilitation of the process. I honestly think that most people would be annoyed or not even pretend or try to understand. My only wish is that I have an endless supply of money to just keep buying cars from Open Road Chevrolet and Robert specifically until I make Beyonce money, I'll be telling anyone who will listen to run to Open Road and ask for Robert B.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, Thank you so much for taking the time to share your incredible experience with Robert at Open Road Chevrolet! We're overjoyed to hear that he made your car shopping journey a dream come true.

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Review

Very friendly, the management staff at this location very helpful in assisting me with any challenges I had.

Review

Very friendly, the management staff at this location very helpful in assisting me with any challenges I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, We appreciate your positive feedback! It's fantastic to hear that you found our staff, especially the management team, to be very friendly and helpful. Assisting customers with any challenges they face is a top priority for us, and we're glad we could be of service.

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Stay away. Worst dealership and service

Do not buy especially a used car from them. We bought a Cruze and was told the car is in great shape and only needed brakes, which they replaced. Since the time we bought the car, it has been more at the repair shop than at my home. Their service people do not get back to you and they don’t care.

Stay away. Worst dealership and service

Do not buy especially a used car from them. We bought a Cruze and was told the car is in great shape and only needed brakes, which they replaced. Since the time we bought the car, it has been more at the repair shop than at my home. Their service people do not get back to you and they don’t care.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Donna, We're deeply sorry to hear about the problems you've encountered with the used car you purchased from us. We would like to resolve this issue for you as soon as possible. Please contact us at 908-364-4150 so we can resolve this matter as soon as possible.

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Truck repair

Technician was very slow responding to my calls! Not sure if he was experienced enough!

Truck repair

Technician was very slow responding to my calls! Not sure if he was experienced enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, We apologize for any inconvenience you experienced due to the slow response from our technician. We strive to provide efficient and timely service to all our customers, and we take your feedback seriously. Please contact us at 908-686-2800 so we can resolve this matter. Thank you, Open Road Auto Group

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Good Experience

Got a new Equinox at this dealership. The sales team is very professional and accommodating. Highly recommended.

Good Experience

Got a new Equinox at this dealership. The sales team is very professional and accommodating. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience at our dealership and that our sales team was professional and accommodating throughout the process of getting your new Equinox.

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