Sarant Cadillac

My salesman John was professional and informative , he made my purchase easy. He gave me a great deal !

Amazing staff at sarant made me feel like welcomed. Their knowledge of the business and the vehicles in general is amazing

Brand new car, but had to bring it back for service issues 3 times in the first week of ownership. I expected my issues to be dealt with right away, but was made to wait several hours before my car was even looked at. Also, when I first picked up the car on Day 1 there was no wiper washer fluid in the tank, and the car was not fully charged--like getting a full tank of gas in a gas powered vehicle. Found these things unacceptable. Therefore, this is my reason for just an average score for the service dept.

I contacted about 5 or 6 dealerships both in my state and out. Dina responded and was able to help secure a vehicle and finalize pricing within a day while others never responded. This was one of the easiest leasing experiences I've had and live in a different state.

Very helpful, friendly staff. Responds to my calls quickly, excellent service from my salesperson Tom Sabbatino

Aweful seevice had car for over a month no one calls and they never gave me papers when i came to pick up car on 6/27 then only to give the car back that day cause it was not fixed right and lost my warranty papers

Thomas Sabbatino was very professional, courteous and amazing, A+++. He went in details of the features in my new Cadillac. I highly recommend Thomas.

Buying a car across state lines can feel like a gamble—but working with Dina at Sarant Cadillac made it one of the smoothest, most enjoyable purchases I've ever made. From my home in Miami, I contacted Sarant Cadillac in New York after finding the exact model I wanted. Right from the start, Dina stood out. She was professional, personable, and incredibly attentive. Every step—from placing the order to arranging the shipment—was handled with such care that I felt like I was buying the car in person. Dina communicated clearly and consistently, always keeping me updated. She ensured every detail was right, followed up on paperwork, and even checked in during the shipping process to confirm delivery timelines. When the car arrived at my doorstep in Miami, it was flawless—exactly as promised, and exactly what I hoped for. Her customer service was above and beyond, not just by Cadillac standards, but by any standard. Dina truly cared about making the experience stress-free and enjoyable, and it shows. I highly recommend Sarant Cadillac to anyone looking for a luxury car buying experience—especially if you're working remotely or out of state. And if you get the chance, ask for Dina. She turns buying a car into something memorable, easy, and even exciting. Thank you, Dina, and thank you Sarant Cadillac—you've earned a customer for life.

Extremely unsafe and untrustworthy service. I took my car to Sarant Cadillac for a brake fluid flush last year. When I got the car back, the brake pedal went straight to the floor. They had left a caliper bleeder screw open, causing the brake fluid to leak out on every press. which is a dangerous and careless mistake. They also damaged my carbon fiber front splitter during the service and also damaged the caliper that the fluid slowly leaked for weeks before I had to pay out of pocket and get it replaced at another dealer. Sarant Cadillac refused to accept responsibility and did not pay for the damages caused. Worst of all, the service manager, Joseph Mistretta, was very rude, used profanity, and treated me with zero respect. The only professional I dealt with was the service advisor, Anthony DiGuiseppe, who was polite and helpful, but management clearly has no regard for customers or their property. This dealership shows no accountability, no integrity, and no respect for the people who trust them with their vehicles. If this is how they treat customers, beware before buying a car from them. Their attitude and service are beyond disappointing. Do not trust this dealership. It was a terrible experience from start to finish.

Sarant Cadillac is an Excellent Dealership. Everyone there is very professional, Friendly and they have a great knowledge of their products. Thank you