Ron Lewis Ford Beaver Falls

Had a young man Spencer who treated me very well and process was much easier than most dealers I’ve been too. People get upset with dealerships because they always feel like that they are up charging but they are in the business of making money too. Price we pay to ride in style. Thank u guys for helping my buy a truck that I love and treating me with kindness while in your place of BUSINESS

Horrible people manage this place and the integrity of this company should be evaluated. I would never recommend anyone to use this place. I have personally witnessed how the employees are treated and how customers are handled.

If I could give a 0 I would! I bought my car brand new 2022 Kia Forte have been having issues with it not starting. Took it to dealership to be looked at and was told nothing wrong. Was at work came out to a dead battery no lights or anything left on for it to be dead that was almost 2 months ago. Called dealership got run around and still have yet to get my car in to be looked at. At first I was told I'm 7th on the list for them to be able to look at my car and give a loaner, today I'm 3rd on the list. I have never given a bad review but today I've posted two I'm tired of the run around. The salesman has been great I would give him a 5 star, but his hands are tied when it comes to service and the general manager. I had the car looked at and the battery is reading 300 over what battery should be. But for Ron Lewis Fords service dept to do a diagnostic test I have to pay 90.00 for a brand new car. Okay I've told you from the get go there is something with car not starting and now you want to charge me to test the battery. I would not recommend buying a vehicle from them. Service, general manger all nice when your buying it, but if there is a problem absolutely no response and when service did call me today said he had no idea why he was to call me, he cut me off multiple times when I was talking. Left a message for general manager Tom to call me back and never got a call back. So if you want a new car avoid buying it from here.

Well after recovering from idiots at some other ford dealer.. I am extremely Happy. First off Jaimie was super kind and quickly looked at my quoted labor price from the ding dongs from the OTHER PLACE and said “ let me see if I can do better than that quoted price (240.00 an hour for 2 hours…WTH..) “. Turns out cha Ching! 115.00! WHAT? No Fricken Way! AND he says the job is only a one hour job! What? No way! Crevelli Ford Kiss My hoo hoo! My husband and I are both extremely happy with Ron Lewis Ford! Finally someone who cares! I work in customer service and let me tell you I am so excited about this place and the customer service I received. Totally RECOMMEND!

Always charging for every little thing you need done. Double dip on labor! Can’t do more than one service at a time without charging labor on both individually. Only took 20 minutes for job, charged an hour and could have done both devices at same time but wanted to charge both individually. Money driven organization but I was forced to go to a Ford garage

If i could give them a 0 i would they blew up my motor and will not claim responsibility i got an oil change ther in this month feb eleven days later my engine blew up from no oil in my car they are trying to say it was my turbo leaking oil yet it is very obvious if you turbo is leaking big clouds of smoke noise no acceleration none of that happened to my car .Art Harding the service director would not even talked to me about it horrible horrible person amd bussiness never go there

Don't ever go to Ron Lewis Ford in beaver falls their service dept is a scam they say they changed parts and they actually don't until you take it back 3 times for the same issue. They don't contact you with vehicle updates and they usually take a week or two to finish.

Bought a 2018 kia optima and had a dent and deep scratches on it and they promised to fix took it back they had 4 days and did nothing only detailed it nvr fixed the dent or scratches was suppose to inspect and nvr did either we git stuck waiting around 2 hrs to have it inspected and the salesmen also promised to fix all the rock chips all over the hood and again he bulled me for over 2 mths still nothing this place lies to u

By far worst experience at a dealership. AVOID THEM AT ALL COST!!! THE ONLY REASON THEY HAVE POSITIVE REVIEWS IS BECAUSE THEY ASK EVERYONE WHO LEAVES A NEGATIVE REVIEW TO REMOVE IT!!! I left a bad review after my third bad experience with them and they called me and asked me if I could please remove it if they make the situation right. I did end up removing it when I got my loaner car. I have had 4 different experiences with Ron Lewis Ford Service and not one was a pleasant seamless experience. I couldn't even get an inspection done on my car without them attempting to over charge me! If you ever have to leave your car and expect to get a loaner right away think again. Just be expected to have them make you wait 3-4 days before they offer you a car to drive while you wait for yours. Even though Ford tells you when you buy the car if you have to leave it for longer than 24 hours they will make sure you have a loaner. Most recently I took my car in to get my door locks fixed. Of course, they don't have the part and told me they would call to bring it back in when the part comes in. They said they would have it in a couple days. Guess what? Here we are 3 weeks later, nobody ever called me. I have not talked to one person that lives local to this dealership that has had good experiences with them. Just beware! This dealership is the reason I will never buy a Ford again. Ford can thank them for ruining a happy customers experience with Ford. Go to another Ford dealership if you have the option to!

This place is an absolute nightmare when attempting to purchase a vehicle. This is the second experience I have had with them and am supremely disappointed in myself for having given them an additional opportunity after the first debacle. Without delving too deeply into what occurred during the first transaction, I will basically provide the highlights. I was denied an appraisal number for multiple days. Per common practice, when I arrived for my appointment I handed the keys over to the sales consultant and watched as a sales manager assessed my automobile. I proceeded to wait patiently for over an hour and a half for his decision only to be informed that an appraisal on a vehicle cannot be provided without the General Manager being present. This is an unusual business practice for even the sleaziest of car dealerships. And to add extra insult to injury, I had to approach the same sales manager to find this out. I am curious to know how much longer I would have sat there before he would have let me know that I was leaving empty handed that day. A comment by the Finance Manager was also heard regarding how he hoped the deal would be put off until backup finance was there, as he "wasn't going to make any money on the deal anyway." Now I will proceed to describe what happened with the most recent interaction. I was interested in another vehicle they had on their sales lot, so I made arrangements to have my potential trade vehicle appraised. My vehicle was brought to the Ford dealership prior to even opening for sales business. Needless to say, I was clearly first in line. Shortly after opening the sales team reached out to us to let us know that they were already working on getting the figures together for us. Over three hours went by before I was told that not only did they not have a number on my vehicle, but there was no ETA as the General Manager was again not available. Again, I was only provided this information after we reached out to them for an update. It was then communicated to me that two other customers had arrived at the dealership interested in the same vehicle. Without having been asked at what price we were willing to purchase the vehicle, what our down payment would be, having our credit ran, or even having our vehicle appraised, the day culminated in a sale to another customer. To summarize - I find this dealership (and its team of managers) business tactics unprofessional, appalling, and the utter definition of greasy salesmanship. Not only will they never again have the opportunity to earn my patronage, I will make it a habit to educate others with regards to their business practices and treatment of clientele. I will also incorporate the names Chris Peterson and Patrick Kulp with every extensive critique.