Reviews
We have worked with two other dealerships and were very
We have worked with two other dealerships and were very unhappy. I contacted East Hills Chevrolet by email. I knew exactly what I wanted and wanted the best number. This was for a lease. Cody Allen responded to me by email. We did everything through email. This was for a lease. He promised when I got there we would be in and out in one hour. We were. For the price we agreed on ahead of time. No hard selling. I cannot recommend East Hills Chevrolet of Douglaston or Cody Allen enough. I have never had a pleasant experience at a dealership until now. We will definitely be going back every time.
We have worked with two other dealerships and were very
We have worked with two other dealerships and were very unhappy. I contacted East Hills Chevrolet by email. I knew exactly what I wanted and wanted the best number. This was for a lease. Cody Allen responded to me by email. We did everything through email. This was for a lease. He promised when I got there we would be in and out in one hour. We were. For the price we agreed on ahead of time. No hard selling. I cannot recommend East Hills Chevrolet of Douglaston or Cody Allen enough. I have never had a pleasant experience at a dealership until now. We will definitely be going back every time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Caroline, for your wonderful review! We're thrilled to hear that your experience with East Hills Chevrolet of Douglaston and Cody was so positive, especially after your previous challenges with other dealerships. It’s great that we could meet your expectations and provide a hassle-free leasing process. We look forward to assisting you again in the future and appreciate your recommendation! Safe travels in your new lease! Sincerely, Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
Used car pricing is very deceptive, even more than the
Used car pricing is very deceptive, even more than the usual dealer. Actual price almost 5k more than listed.
Used car pricing is very deceptive, even more than the
Used car pricing is very deceptive, even more than the usual dealer. Actual price almost 5k more than listed.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear Ttyh, We corrected a pricing discrepancy in our feed with our suppliers. I'm sorry for this disruption. We apologize we could not put numbers together after this correction. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
I first want to say I did not buy a vehicle from this
I first want to say I did not buy a vehicle from this dealership. I turned in my lease they were helpful with this which was a good first step. I sat down with a sales rep who was a good dude. When it came down to getting the truck I wanted they had a crazy payment I asked questions tried to work it out with them the managers didn't budge. I ended up going to another dealer bought the same truck for 456 dollars cheaper a month. Please noteits the same truck. I don't think they use the lowest interest rates for you they use the highest interest rates so they get a healthy kick back from the financial institution. I will never go to this dealership again.
I first want to say I did not buy a vehicle from this
I first want to say I did not buy a vehicle from this dealership. I turned in my lease they were helpful with this which was a good first step. I sat down with a sales rep who was a good dude. When it came down to getting the truck I wanted they had a crazy payment I asked questions tried to work it out with them the managers didn't budge. I ended up going to another dealer bought the same truck for 456 dollars cheaper a month. Please noteits the same truck. I don't think they use the lowest interest rates for you they use the highest interest rates so they get a healthy kick back from the financial institution. I will never go to this dealership again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Dear Jason, It was relayed to my you have already spoken with our general manager regarding your experience. From our understanding, you ended up leasing your Silverado ZR2 at another dealership instead of financing it, like you had discussed with us. Leasing is different from financing and the difference in payment is because you’re leasing, not financing. You simply cannot compare the prices, especially given the vehicles were the same. We are extremely competitive with our pricing and we only wish we had the opportunity to quote you on a lease when you were here. Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
I’ve been a customer for over 12 years and just got an
I’ve been a customer for over 12 years and just got an other car it was fast and the team at east hills did everything possible to get me in my new car once again 5 star service
I’ve been a customer for over 12 years and just got an
I’ve been a customer for over 12 years and just got an other car it was fast and the team at east hills did everything possible to get me in my new car once again 5 star service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Garyskar30, Thank you for your continued loyalty to East Hills Chevrolet. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
Prompt services
Abdul was helpful and understood all the issues. All of our questions were answered and addressed promptly.
Prompt services
Abdul was helpful and understood all the issues. All of our questions were answered and addressed promptly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear Ishisha, Thank you for trusting East Hills Chevrolet with your recent purchase. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
Jan 8th, 2024 - my wife drove off in a new Chevy Equinox!
Jan 8th, 2024 - my wife drove off in a new Chevy Equinox! Once again Joseph Castillo and Sales Manager Joseph Sgroi exceeded all expectations! They were awesome! This is our 6th new car lease from this dealership and they continue to maintain their excellent customer service. We have been coming to this dealership since 2012 ! Never disappointed us ! I recommend this particular dealership 100%. Great job guys ! Keep it up ! Cheers! Ray
Jan 8th, 2024 - my wife drove off in a new Chevy Equinox!
Jan 8th, 2024 - my wife drove off in a new Chevy Equinox! Once again Joseph Castillo and Sales Manager Joseph Sgroi exceeded all expectations! They were awesome! This is our 6th new car lease from this dealership and they continue to maintain their excellent customer service. We have been coming to this dealership since 2012 ! Never disappointed us ! I recommend this particular dealership 100%. Great job guys ! Keep it up ! Cheers! Ray
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ray, thank you so much for the wonderful review of your experience at East Hills Chevrolet of Douglaston. Congrats to you and your wife on your new Chevy Equinox! Joseph is one of the best at his profession, and I feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. I hope to see you again soon. Sincerely, Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
Great experience at leasing my 3rd vehicle at East Hills
Great experience at leasing my 3rd vehicle at East Hills Chevrolet of Douglaston. Sales associate Cody Allen was extremely helpful and provided me with all necessary information in regards to my lease. Mr. Allen took extra time to answer all my questions to assist me while going to the process of leasing my 2024 Trailblazer. Mr. Allen followed up with a phone call this afternoon after I picked up vehicle to ensure everything was ok with my new vehicle.
Great experience at leasing my 3rd vehicle at East Hills
Great experience at leasing my 3rd vehicle at East Hills Chevrolet of Douglaston. Sales associate Cody Allen was extremely helpful and provided me with all necessary information in regards to my lease. Mr. Allen took extra time to answer all my questions to assist me while going to the process of leasing my 2024 Trailblazer. Mr. Allen followed up with a phone call this afternoon after I picked up vehicle to ensure everything was ok with my new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty to our dealership and for taking the time to write this review. Cody’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com
Very slow at responding.
Very slow at responding. Not a dealership I would want to deal with. Wanted to wholesale my vehicle at an insulting low ball price. It is no wonder they have been trying to sell there vehicle for months.
Very slow at responding.
Very slow at responding. Not a dealership I would want to deal with. Wanted to wholesale my vehicle at an insulting low ball price. It is no wonder they have been trying to sell there vehicle for months.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Dear richjp24, I'm sorry the wholesale price of your vehicle was not what you were expecting. We wish you the best selling your vehicle. Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
Erik Mendoza at East Hills Dougaston was amazing!
Erik Mendoza at East Hills Dougaston was amazing! Everything was efficient and smooth. I would recommend Erik if you are looking for a new car!
Erik Mendoza at East Hills Dougaston was amazing!
Erik Mendoza at East Hills Dougaston was amazing! Everything was efficient and smooth. I would recommend Erik if you are looking for a new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Kristine, Thank you for trusting your car purchase to East Hills Chevrolet of Douglaston and for writing what you did about Erik. He's an asset to our business and I know he will enjoy reading what you wrote. We wish you all the best with your new vehicle! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com
Chris at Chevy East Hills in Douglaston was the best!
Chris at Chevy East Hills in Douglaston was the best! My daughter bought a car from him and a week later I was there buying a car from him, too! He was so helpful and he made it so easy! We were both so happy with our purchases! Thanks Chris!
Chris at Chevy East Hills in Douglaston was the best!
Chris at Chevy East Hills in Douglaston was the best! My daughter bought a car from him and a week later I was there buying a car from him, too! He was so helpful and he made it so easy! We were both so happy with our purchases! Thanks Chris!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I loved reading this review! Happy customers are our aim, and it appears Chris really hit the bullseye. I'll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Sincerely, Phil Wolhar, Chief Marketing Officer, East Hills Auto Group, pwolhar@easthillsjeep.com